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Customer Service Microsoft Office

Location:
Savannah, Texas, United States
Posted:
October 25, 2016

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Resume:

Collins Ihejiawu

**** ******** **** ** ********, TX 76227 214-***-**** acw8k2@r.postjobfree.com

Summary

Professional with 16 years of customer service and case management experience. Texas All Lines Licensed Adjuster with Adjuster Concepts and Ethics training. Strong computer skills and proficient in Microsoft Office program. Strong interpersonal and communication skills, self-directed, team player, and strong critical thinking skills.

Education

MASTER OF SCIENCE 2012 UNIVERSITY OF PHOENIX

Administration of Justice and Security

BACHELOR OF SCIENCE 1996 TEXAS A&M UNIVERSITY-COMMERCE

Criminal Justice

Experience

INDEPENDENT CLAIMS ADJUSTER EBERL CLAIMS SERVICE 2015 - PRESENT

Provide exceptional customer service to insured clients.

Provide additional support for third party insurance companies during catastrophe event.

Write auto claims after a catastrophe to ensure insured is indemnified after a loss.

COOK WHATABURGER 04/15 - PRESENT

Provide exceptional customer service to customers through interaction and responding to customer’s needs.

Ensure customers receive fresh quality food in a timely manner.

Perform food preparation and ensure preparation area is clean.

Maintain a safe and clean restaurant environment for customers.

CORPORATE SECURITY G4S SECURE SOLUTIONS 01/15 – 10/15

Meeting and greeting visitors to the site in a polite and customer focused manner.

Manage access control to the site.

Produce accurate and comprehensive incident reports.

Ensure all health and safety policies are followed.

Respond to emergency situations.

CHILD PROTECTIVE SERVICES INVESTIGATOR TEXAS DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES 09/13 – 01/15

Investigate allegations of child abuse and neglect.

Develop an action plan to ensure a safe environment for children.

Interview and gather information to determine if abuse or neglect has occurred and recommend appropriate intervention.

Testify in court and prepare comprehensive reports of investigative findings, which support recommendations of the court.

JUVNILE SUPERVISION OFFICER COLLIN COUNTY JUVENILE SERVICES 09/98 – 09/13

Manage juvenile case files to allow the probation department and juvenile court system the ability to asses and make sound recommendations.

Maintain juvenile performance indicators for the use of the detention department, juvenile probation department, and juvenile courts.

Plan, organize, and implement the daily educational program for the juvenile detention center.

Training and Licenses

Texas All Lines Adjuster License #2015615

Georgia Non-Resident Adjuster License #3095973



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