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Customer Service Medical

Utica, New York, United States
October 25, 2016

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**** ****** ******, ********, ** ***** 315-***-**** c

Christina Sardina


To secure a long-term full time position the will enable me to thrive as well as learn new skills in an environment that continues to grow and allows me to be successful. Experience

Feb. 2013-Sept. 2015 Central New York Cardiology Utica, NY Receptionist

Provide customer service in person or on the phone.Update patient information as well as schedule appointments and procedures for new and existing patients. Copay collection. Perform general office duties such as answering calls, paperwork, filing, scheduling patient appointments and procedures. Communicating with nursing staff in regards to patient’s medical questions and needs.

April 2012-Feb.


St. Elizabeth Medical Center Utica, NY

Responsible for registering patients for their exams, validate insurance, order exams, as well as assist other staff as needed

Responsible for retrieving orders for patients tests. Nov. 2006-July 2011 St. Elizabeth Medical Center Utica, NY Special Care Ward Clerk/Monitor Tech

Responsible for monitoring patient telemetry units/heart monitors and entering information or orders given by physicians.

Responsible for answering phone calls, called Physician offices for Doctors to refer patients.



St. Elizabeth Medical Center Utica, NY


Responsible for registering patients in the emergency department. Responsible for obtaining patient demographics in compliance with HIPAA Answering switchboard calls in emergent situations Other Experiences

I attended monitoring classes through St. Elizabeth Medical Center to further my career as well as to gain knowledge in the medical field.

References upon request.

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