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Customer Service Data Entry

Location:
Medina, North Dakota, 58467, United States
Posted:
October 25, 2016

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Resume:

ABILITY SUMMARY

Demonstrate high customer service, attending skills, and use of interpersonal skills

Navigate computer systems, accurate bookkeeping, and account managing

Maintain organization and effective communication with supervisors and staff

EMPLOYMENT HISTORY

Night Attendant/ Desk Clerk, Quality Inn & Suites, Fargo, ND Aug. 2016 – Sept. 2016

Monitored daily audit reports, earnings, and billing

Assisted with housekeeping tasks: including laundry and minor maintenance on programing devices

Check guests in and out and set up morning meal area

Maintained cleanliness of lobby area, restrooms, and pool deck area

Waitress, Old Main Street Café, Devils Lake, ND

Oct. 2012 – Mar. 2013

Demonstrate attending skills with customers to ensure that they are enjoying their meals and take action to correct any problems

Write patrons' food orders on order slips, memorize orders, and enter orders into computers for transmittal to kitchen staff

Exhibit cash register skills by preparing checks, collecting payments that itemize, total meal costs, and sales taxes

Comply with state standards for cleanliness and food service delivery

Night Attendant/Desk Clerk. Great American Inn, Devils Lake, ND

Aug. 2012 – Dec. 2012

Desk clerk duties include: demonstrate interpersonal skills in greeting and registering guests, assign rooms, issue room keys, make and confirm reservations, and check outs

Verify customers' credit and establish customer pay for the accommodation

Assist housekeeping and maintenance staff with guest requests and developing solutions to problems

Complied daily audit reports of earned finances and billing

Cashier/Counter Attendant, Vining Oil and Gas, Devils Lake, ND

Jan. 2011 – Jul. 2012

Greet customers entering establishment and assist in providing general area information

Received payment by cash, check, credit cards, vouchers, and automatic debits

Register duties include: tabulate bookkeeping per shift, issue receipts, charging accounts, refunds, credits, and change due to customers

Establish and identify prices of goods and services provided

Secretary, Emil Schoenfish (CPA), Devils Lake, ND

Nov. 2001 – Mar. 2009

Use computers for various applications, complete data entry using database management and word processing

Answer telephones, schedule appointments, give information to callers, take messages, and transfer calls to appropriate individuals

Set up and manage paper, recording information, updating paperwork, maintaining documents, correspondence, and other materials

Operate office equipment, such as fax machines, copiers, and phone systems

EDUCATION & TRAINING

High School Diploma Devils Lake High School Devils Lake, ND May 1994



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