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Customer Service High School

Munford, Alabama, United States
October 25, 2016

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Heather McClure

** ****** ******

Scottsboro, AL 35768



To obtain a challenging position that will allow the use of my skills, education, and experience which would be an asset to the organization or place of employment. PROFILE

Experienced with legal practices and activities through education and employment.

Excellent customer service skills, dealing with the general public

Computer skills, familiar with most all software.

Clerical experience included making appointments, interviewing clients, maintaining filing systems. Was responsible for filing and e filing motions on a daily basis. Also accountable for trial notices, and the conflict letter weekly.


Northeast Community College Rainsville, AL.


Associate’s Degree in Applied Science. Paralegal/Office Administration

Member of S.P.I.R.E. (honor society)

Scottsboro High School Scottsboro, AL.


High School/Diploma


Unclaimed Baggage (OCS) 2013 – 2016

Scottsboro, AL

Cargo Operator/Electronics (e reading)

Sorted through old and new cargo on a daily basis having to meet production

Trained in other departments and finally moved on to electronics in which consisted of multiple tasks that required knowledge of computers, tablets, and e readers. Russell W. Crumbley Huntsville, AL

Paralegal 2010 2012

On a daily basis scheduled appointments, interviewed clients, and filed motions with the courts

In charge of conflict letter to all judges in surrounding areas of any conflicts of the attorney’s court schedule

In charge of filing drivers license petitions among numerous other documents to be filed in a timely manner

Case management which is basically gathering client’s information in one file making sure court dates were documented in a data system as well as a paper calendar

Responsible for mailing trial notices to clients as soon as we received information on their court dates.

Best Value Inn Scottsboro, AL

Front Desk Clerk 2006 2010

Handled both dial in and dial out phone contacts with tact and professionalism

Utilized proprietary software for entering customer information into a computerized database

Performed tasks such as taking reservations, checking guests in and out on a daily basis References available upon request.

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