JOSEPH GOLDBERG

**** ******** ****, *** ****, Dallas, TX, 75252 • 310-***-**** acw871@r.postjobfree.com

SUMMARY

Seeking a position in Customer Service

Customer satisfaction is my #1 priority

I have strong organization and problem solving skills

I am a team player, always available to follow or lead

I appreciate constructive criticism

EDUCATION

Touro College New York, NY

Bachelor of Science in Management/Marketing June 2013

GPA – 3.53

Dean’s List

WORK EXPERIENCE

Scheduling Coordinator August 2016 - present

CenseoHealth Farmers Branch, TX

Makes outbound calls to Medicare members to schedule free in-home health assessments

Promote significance and benefit of keeping health information current

Customer Service Representative August 2014 – June 2016

B&H Photo & Electronics Corporation New York, NY

Assisted customers via phone, email, and chat to resolve post purchase issues, such as returns, defects, order status, and price adjustment inquiries

Promoted B&H’s top notch customer service to assist in customer retention

Maintained the company’s policies and procedures

Foodservice and Kitchen Manager September 2009 – June 2012

Yeshiva Ohr Hachaim Queens, NY

Prepared dining room for weekend meals

Ensured the meals were served in a timely, organized fashion

Maintained the dining room and facilities

TECHNICAL

Microsoft Word, Outlook, and Excel

UNIX, Salesforce, Virtus

REFERENCES

Mike Engelman, Customer Service Manager, B&H 212-***-**** x2347

Rabbi Finkelman, Supervisor, Yeshiva Ohr Hachaim 347-***-****