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Supply Chain Manager, Business Operations Manager, Logistics Manager

San Francisco, California, United States
October 26, 2016

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Paul Larsen


*** **** ******, **** *** San Francisco, CA 94108 Cell: 503-***-**** Email: Professional Experience

Suning International USA ( Palo Alto, CA Business Operations Manager October 2014 – Present Suning Commerce Group is one of the largest, privately-owned retailers in China, headquartered in Nanjing, Jiangsu. Suning has more than 1,600 stores covering over 700 cities of Mainland China, Hong Kong and Japan and its eCommerce platform,, ranks among the top three Chinese B2C companies.

Develop and implement cross-border logistics and fulfillment programs for outbound direct-ship and bonded warehouse B2C orders

Forecast future sales and inventory needs for Fashion, Apparel, Health/Nutrition and Consumer Electronics categories

Monitor service agreement performance of suppliers against contract obligations and develop resolutions to issues/problems

Analyze the financial impact of international and domestic supply chain, transportation and related logistics services/programs to ensure P&L is in line with business objectives

Develop and maintain relationships with vendors and 3PLs and handle all duty, tax, customs commodity filing and all other related import/export/product compliance documentation

Develop inventory and procurement strategies to optimize cross-border eCommerce sales and profit margins

Coordinate U.S. office SAP implementation and ongoing ERP training and management with corporate IT team

Responsible for training and leading supply chain team on category development and ERP system functions

Analyze data and market trends to design and execute highest-yielding supply chain strategies

Monitor key performance metrics to ensure optimal inventory turnover, customer satisfaction and logistics service

Negotiate contracts with new and existing product vendors and 3PLs to maximize business services and guarantee continued process improvements

Work with business development team to research U.S. brands and make recommendations to headquarter stakeholders regarding brand acquisition and licensing agreements Relevant Accomplishments

2015 Outstanding Manager Award Recipient, Suning Holdings Group D’Fine Lighting, A Viz Glass, Inc. Company San Leandro, CA General Manager, Business Development Manager March 2009 – October 2014 Viz Glass is a hand blown art glass and lighting manufacturer and wholesaler specializing in home décor, lighting, outdoor and garden décor, and custom glass production. The Company is located in San Leandro, California with a manufacturing facility in Zibo, China.

Managed wholesale order fulfillment and established stock positions to meet sales goals and customer needs

Led sourcing projects for product components including RFX, supplier evaluation, supplier communications, site visits and contract negotiations

Developed and managed multiple marketplace listings, inventory, and channel expansion including Amazon, Wayfair, Joss and Main and Ace Hardware

Managed scheduling and prioritization for product manufacturing and worked with factory and suppliers to ensure timely delivery of materials and products

Attended domestic and international trade shows to merchandize showrooms, conduct market research and to source and procure product components

Used data analytics and market research to analyze market trends and determine pricing strategies

Managed outbound fulfillment and post-sale service to ensure order accuracy and optimum customer satisfaction

Developed and implemented logistics and supply chain solutions for OEM and eCommerce fulfillment

Analyzed and reported on purchasing of materials, manufacturing/production and distribution/wholesale sales

Led sourcing activities for IT supply base and implemented customer-facing technology onboarding and procedures

Coordinated EDI, POS, QuickBooks implementation and on-going data and process management EDMC - The Art Institute of Salt Lake City Draper, UT Accounting Supervisor May 2007 – January 2009

The Art Institutes are a system of art colleges with approximately 35 locations across the United States and Canada. The schools offer master's degrees, bachelor's degrees, associate degrees, and certificates in visual, creative, applied, and culinary arts.

Developed accounting and financial procedures for start-up campus

Planned and managed all aspects of the opening and ongoing operations of on-campus retail store

Analyzed financial reports, managed budget and coordinated all financial reporting activities

Managed campus procurement and strategic sourcing processes and vendor relationships

Assured Student Financial Services team was in compliance with Federal, State, and EDMC rules and regulations Education

Brigham Young University Provo, UT

Bachelor of Arts Economics, Bachelor of Arts Chinese Graduated April 2007 Other Activities

San Francisco LDS Public Affairs San Francisco, CA Public Affairs Committee Member March 2011 – Present

Committee member and public representative for San Francisco LDS Church. Activities include active participation in the interfaith community in San Francisco, planning blood drives, cemetery and park clean-ups, feeding the homeless nights, and fundraising concerts, among other service events. Salt Lake City Chamber of Commerce Salt Lake City, UT Leadership Utah September 2007 – June 2008

Leadership Utah is a ten-month program designed by the Salt Lake Chamber to provide opportunities for business leaders in mid- and upper-level management positions in the community to learn more about the challenges facing the public experts on public issues and community problems, explore the issues and problems and discuss their potential solutions, and to gain leadership skills. Thirty candidates are selected per year. LDS Church Taichung, Taiwan, ROC

Volunteer Representative July 2002 – July 2004

Volunteer representative for LDS Church. Led a group of 10-12 volunteers, conducted weekly training meetings, and followed up on goals and Chinese language skills progress. Led through quantitative goal setting, reviewing past goals, learning new teaching/contact methods, and increasing team member moral. Taught English as a second language to 20-30 community members on a weekly basis. Planned, organized, and taught workshops to native and international volunteers on goal setting, relationship building, and leadership skills. Skills

Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, QuickBooks Enterprise, Lawson, CARS, Hyperion Essbase, RepZio, EDI and TeamOffice. Able to master new software applications quickly and proficiently.

Additional Information

Fluent in Mandarin Chinese read, write and speak

Extensive experience with international and Chinese supply chain from factory production to retail merchandising

Broad experience over several product categories including pricing, costs and production methods

Experience in ERP systems, inventory management, and performance metrics

Broad experience in analyzing and modeling data to create answers and directions

Track record of analyzing a process or product and delivering cost reduction

Extensive domestic and international travel experience

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