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Customer Service Sales

Location:
Modesto, California, United States
Posted:
October 26, 2016

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Resume:

SAM DOZIER

209-***-**** or 209-***-**** acw81g@r.postjobfree.com

QUALIFICATIONS

I am an accomplished professional offering excellent customer service experience along with an impressive reputation for successful sales. Possess a strong understanding of company goals, as well as being a highly motivated self-starter and problem solver. Excellent ability in maintaining positive working relationships with customers, peers, and supervisors.

PROFESSIONAL EXPERIENCE

HERITAGE FORD, Modesto, California 2011-Present

Sales

Build customer relationships based on trust.

Negotiate and influence sales according to the customer’s desires.

Pricing strategies and needs assessment.

Strong follow-up with potential customers.

Consistently meets and/or exceeds sales goals.

CRM (customer relation management) system.

E-lead system – Follow up with customers who contact the dealership via the internet.

Consistent 100% customer satisfaction surveys.

Multiple 5 star reviews.

RIVERBANK UNIFIED SCHOOL DISTRICT, Riverbank, California 2 Years

Routine maintenance and repairs of equipment, HVAC and refrigeration unit.

Worked with outside contractors obtaining bids for larger projects.

Assisted others as needed.

Attended weekly meetings to schedule services needed.

GROSVENOR PROPERTIES, LTD., San Francisco, California 5 Years

Responsible for all duties of a property manager/maintenance team; strong customer service, collecting monies, opening/closing repair orders, and assigning jobs to subcontractors according to their specialty to assure customer satisfaction.

Showed potential tenants around the complex, focusing on what they wanted in a home.

Responsible for overseeing numerous contractors in the process of total remodeling of homes.

Maintained high tenant occupancy and satisfaction.

DEHART HVAC, Modesto, California 2 Years

Service HVAC units.

Establish customer relationships and strive for customer satisfaction.

Promote sales of products and services.

Keep track of inventory on truck.

Supplied detailed service reports.

REFERENCES AVAILBLE UPON REQUEST.



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