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Training Development

Littleton, Colorado, United States
October 26, 2016

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Adolph William (Steve) DelCastillo, Ph.D.

Home Address: **** ***** ***** ******

Littleton, CO 80123

Telephone: 303-***-**** (Home)

303-***-**** (Office/Cell)


Educational Background

Doctor of Philosophy (Ph.D.); University of Colorado, 1983. Major: Educational Economics; Minor:Public Administration; Dissertation: The Analysis of the Efficiency and Equity Variables of the Colorado School Finance Act of 1973: Using Social Science Research in Educational Reform.

Master of Arts (M.A.); University of Northern Colorado, 1974. Major: Education, emphasis in educational psychology.

Bachelor of Arts (B.A.); Wichita State University, 1970. Major: History; Minor: Mathematics.

Proficient in English and Spanish languages.

Professional Employment Experience

Managing Partner/President (June 2010 to present)

Multicultural Leadership Center, LLC

5685 S. Depew Circle

Littleton CO 80123

Manage the strategic and tactical operations of the center that focuses on training professionals to lead in diverse organizations and a multicultural world

Focus on the strategic areas that include the development of the business plan and overall strategic direction of the company. The tactical areas include the design and delivery of training of business, healthcare, educational, and non-profit leaders.

Provide executive coaching for a Latino Leadership Development program with aspiring Latino leaders

Provide technical assistance in the roll out of the Affordable Care Act to the Latino community under contract with Adelante con la Salud

Operating as co-principal investigator on a project with the Mental Health America of Colorado (MHAC) to measure the perceptions about the stigma of mental health and its impact within the African American, Asian/Pacific Islander, Latino, and Native American communities.


Managing Partner/President (March 2010 to present)

Kingdom Solutions Enterprises, LLC

5685 S. Depew Circle Littleton

Littleton CO 80123

Manage strategic and tactical operations of a management consulting, training, and research company

Currently conducting organizational assessments for for hospitals, mental health organizations, and non-profit organizations; and evaluation of a community-based mentoring organization

Research consultant for youth mentoring program; have developed multi-rater system for measuring youth progress

Completed Projects:

1) Developed and managed the development and delivery of a training of culturally competent trainer project for a rural hospital(Prowers Medical Center: Outcome was the integration of cultural competence into the medical center activities, including the Staff On Boarding program

2) Completed community assessment for Denver Head Start program: Outcome was a comprehensive community assessment used to develop strategic plan.

Retired from Kaiser Permanente: 2010

October 2004 to Feb 2010 Director

Diversity Development Department

Kaiser Permanente-Colorado

2955 South Broadway

Englewood, CO 80110

Directed the diversity development strategy focused on eliminating health care disparaties among patient groups. The strategy included five components: 1) Culturally Competent Care and Service; 2) Workforce Diversity; 3) Compliance; 4) Community Outreach and Benefits; and 5) Membership Growth. Examples of outcomes to-date include but are not limited to:

a) Managed comprehensive regional needs analysis of the perceived importance and effectiveness of cultural competence;

b) Managed oversite of staff delivery of training related to a) Culturally Competent Care for the physicians; and b) “Let’s Talk Diversity” for the other providers;

c) Acted as Co-Principal Investigator for Health Care Disparities related research: a) Understanding Depression in Spanish speaking patients; b) Measuring the Impact on Diabetes with the Latino Community:

d) Completed a Quality Assurance project related to measuring the impact of intervention project on HgA1c among Latino patients;

e) Coordinated with Kaiser Permanente staff associations to work with the internal departments and community organizatons. The staff associations include the African American; Latino; Asian/Pacific Islanders; Native American; Persons with Disabilities; and the Kaiser Permanente Pride Association.

f) Managed the development a comprehensive organizational inititative to work with Kaiser Permanente clinics to develop a culturally competent region.

Coordinated the departmental strategy related to Total Quality Management (TQM), including developing process flow charts, analyzing processes, and developing action plans for improving quality. Also, contributed a .1FTE to the organizational TQM effort---provided technical assistance to staff member in her development as a certified TQM specialist.

May, 2003 to Project Manager

October, 2004 Latino Center of Excellence

Kaiser Permanente-Colorado

2955 South Broadway

Englewood, CO 80110

Developed and managed a Latino Center of Excellence focused on closing the health care gap for Spanish speaking members: including: 1) developing the business plan; 2) developing and managing measurement systems; 3) collecting and analyzing research and outcome data; 4)developing and managing marketing plan; 5) developing models measuring the returns on investment; 6) coordinating the development of a comprehensive culturally competent health care system.

Managed a Language and Cultural Resource and Development Institute that 1) provided capability of assessing Spanish language proficiency; 2) assisted physicians and health care staff in developing Spanish language proficiency skills; 3) provided culturally competent training for health care providers: and 4) provided executive coaching to health care executives.

July 1998 to May, 2003 Director

Office of Research and Collaborative

Program Development

Denver Area Council

Boy Scouts of America

2901 W. 19th Avenue

Denver, CO 80204

Developed and managed programmatic research and evaluation systems for the various Scouting programs; 2) establishing collaboratives and partnerships with Latino youth serving agencies; 3) organizing and managing the strategic planning process and plan; and 4) conducting leadership development activities, including executive coaching. Examples of outcomes included:

Developed and managed organizational cultural and climate survey with results used to design organizational development strategy

Developed and managed evaluation strategy of Scouts and parents, i.e., measuring their perceptions of the impact of the programs.

September 1993 to Senior Program and Research Associate

June 1998 Center for Creative Leadership

850 Leader Way

Colorado Springs, CO 80906

Conducted leadership training for senior- level executives from various private and public sector organizations

Assisted in modifying training curriculum as appropriate, including the redesign of a training program focusing on strategic leadership and executive coaching;

Developed customized training programs as the opportunities arose

Conducted research related to cross cultural leadership development

Developed research and development proposals for submitting to appropriate funding sources

Managed several customized leadership development programs including a program for members of the National Council of Foundations

Provided feedback and executive coaching sessions to participants using several psychometric, multirater, and organizational-assessment instruments used in the various CCL programs.

August 1990 to : Assistant Professor

September, 1993 Graduate School of Public Affairs

University of Colorado at Denver

Denver, CO 80202

Taught classes related to public administration and public policy to graduate students, including masters and doctoral level students

Conducted research related to public administration and public policy

Acted as faculty co-sponsor for the Latino Graduate Student Association; co-manager of Greenburg-Russo Fellowship and Mentoring program for minority students

Acted as doctoral dissertation advisor

Published articles related to Hispanic public policy systems.

August 1987 to August, 1990: Executive Director

The Greeley Dream, Inc.

Greeley, CO 80631

Provided leadership and management of public/private partnership dealing with the school drop out problem

Facilitated the development of a community vision related to school dropout prevention

Developed resources for implementing community initiatives developing funding strategy, including developing grant proposals

Secured and managed over $1 million in grant funds.

February 1984 to August 1987: Planner II/Economic Development Specialist

Governor’s Job Training Office

Denver, CO 80204

Coordinated with local muncipalities and counties in the planning and implementation of employment and training services to clients served by the Job Training Partnership Act (JTPA)

Managed the oversight of contracts with the Service Delivery Areas (SDA)

On special assignment to the Executive Director of the Departments of Labor and Social Services, developed the model for the first phase of welfare reform through the management of the Colorado Jobs Strategy. This initiative included the oversight and implementation of three pieces of legislation providing training and employment opportunities for welfare recipients.

Courses Taught

Faculty: Graduate School of Public Affairs; University of Colorado at Denver)

Research and Analytic Methods I: Research Methods; Summer, 1991;

Fall, 1991; and Spring,1992, Fall, 1992, Spring and Summer, 1993.

Research and Analytic Methods II: Statistics for Public Administration; Fall, 1990; Spring, 1991; Summer, 1991, and Spring, 1992 (Two sections); Fall, 1992, Spring and Summer, 1993.

Intermediate Statistics: Spring, 1993.

Economic Development: A Public Policy Approach; Spring, 1991.

Economics of the Public Sector; Fall, 1991; Fall, 1992.

Education and Public Policy; Fall, 1992.

Urban Social Problems: A Systems Approach; Fall, 1990.

Adjunct Faculty: University of Denver: Graduate School of Social Work

Economic Theory and Social Work: 2014 to present

Research Reports

Final Report for the Comprehensive Evaluation of the Joint Venture Between the Boy Scouts of America, Denver Area Council and Colorado UpLIFT: Phases I-III; March, 1998; Principal Investigator.

Co-principal investigator: Community Assessment of the Contributions of the Latino Community to the Community of Boulder Colorado; Conducted for the Latino Task of Boulder County, Colorado; October, 2001.

Co-principal investigator: Community Assessment of Child Care Services in Boulder County. Conducted under project funded by the Knight Foundation; 2003.

Research, Evaluation, and Development Projects

Principal Investigator: Evaluation of the Visiones Leadership Development Program of the Center for Hispanic Education and Economic Development. This was a community leadership training program for community leaders funded by the Kellogg Foundation November,1990 to October, 1993; comprehensive final report submitted, 1993.

Principal Investigator: Evaluation of Eisenhower Leadership Development Project funded under the U.S. Department of Education; Office of Community and Special Projects; University of Southern Colorado, 1994.

Principal Investigator: Pueblo Youth Services Bureau La Calle: Female Gang Prevention/Intervention Program. Project involved an outcome evaluation of prevention and intervention school and community-based activities with Latina girls, ages 8-18 years of age. 1993-96.

Principal Investigator: Evaluation of the Eisenhower Leadership Project granted to the Colorado Hispanic Institute under the U.S. Department of Education; in progress, Final Report submitted, October, 1996.

Principal Investigator: Evaluation of the Joint Venture: A Partnership Between Colorado UpLIFT and the Denver Area Boy Scouts of America. The Project involved a three-phased evaluation model, including 1) conducting a follow-study of graduates to measure the impact of the program on their lives; 2) conducting an economic impact study; and 3) identifying the success factors of the program. 1996-1998.

Co-Principal Investigator: Evaluation of the National Veteran Training Institute Case Management Training Program under contract to Altamirano Consulting. The focus of the evaluation includes: 1) validation of the training model; 2) analysis of 90-day follow-up data; and 3) conducting 90-day telephone follow-up survey to validate the curriculum content.(In progress.)

Co-Principal Investigator: Evaluation of La Communidad de Salud under contract with the Denver Alternative Youth Services (DAYS). The evaluation focuses on measuring the impact of training and technical assisted conducted by DAYS staff and contractors related to HIV intervention and prevention within the Latino, community---with a focus on Latina females and children.(In progress.)

Co-principal Investigator: Study of the Sexual Practices of Incarcerated Latino Males conducted for the Colorado Department of Health, May, 2000. Project under auspices of Community Connections, Denver, CO.

Co-principalInvestigator: Assessment of the Contributions and Needs of the Latino Community in Boulder County Colorado., October 2001. Project under auspices of ALMAR Development Group.

Co-principal Investigator: Needs Assessment of Child Care Needs in the Latino Community in Boulder County, Colorado conducted for the Knight Foundation, December, 2003. Project under auspices of ALMAR Development Group.

Co-principal Investigator: El Alma Saludable: Measuring the impact of diabetes prevention and intervention strategies on Latinas. Project in Progress (9/2004-8/2007)

Co-Principal Investigator: Development of a ten-module cultural competence training for physicians and health care staff for the North Range Behavioral Health; Greeley CO. (July 2008-March 2010)

Principal Investigator: Conducting a comprehensive community needs assessment for the Denver Great Kids Head Start for use in developing three year strategic plan. (3/2010-9/2010).

Research & Management Information Systems Consultant: Measuring the Impact of a Mentoring Program on At Risk Youth; Save Our Youth, (2011 to present).

Co-Principal Investigator: Conducting a Series of Focus Groups with Four Ethnic Minority Groups (Asian; African American; Hispanic/Latino; and Native American) to Understand the Stigma of Mental Health in Their Respective Communities, (2013-14).

Journal Articles and Technical Papers

"The Integration of High Technology into Bilingual Educaton Programs: What Does the Future Hold?" University of Colorado Center for Multicultural Education Journal, February, 1983.

"The Greeley Dream Team, Inc.: A Community Wide Approach Dealing With the School Drop Out Problem," co-authored with Tony Carvajal and Mel Lane; 1991.

"Measuring Employment Discrimination: Hopeful Evidence From Recent Audits" Journal of African American Policy Harvard University, co-authored with Franklin J. James; May, 1992.

"An Historical Development of the Principle of Equal Opportunity: From Implementing Affirmative Action to Becoming Culturally Competent," 1992.

"The Colorado Hispanic League: A Latino Public Policy System," Harvard Journal of Hispanic Policy September, 1994.

Books and Technical Instruments

The Multicultural Leader: Leading the Diverse Organization in progress, anticipated completion date, December, 2016.

Author/Developer: Cultural Competence Organizational Assessment Instrument (CCAI) (2005)

Certified/Proficient in Psychometric/Sociometric Instruments

1) Myers-Briggs Type Indicator (MBTI) 1993

2) Benchmarks Leadership Development Multi-Rater Measure,1993

2) Kirton Measure of Creativity and Innovation, 1995

4) Measuring Diversity Results Certification 2006

5) EQi (Emotional Quotient Inventory)Certification, 2007

6) Intercultural Development Inventory, 2008

Leadership Training and Conference Presentations

Co-Presentor; Total Quality Management Conference sponsored by the U.S. Department of Defense held in Colorado Springs, Colorado March, 1990

University of Denver Race Relations Workshop, 1991

Panel Member: Youth Conference; University of Southern Colorado; Pueblo, Colorado; Fall, 1991.

"Leadership and Community Advocacy" Community Volunteers of Aspen; Aspen, Colorado; March, 1992.

ADAD Conference "Cultural Competency and Transformational Leadership." May, 1992

Ethics and Leadership, Visiones Leadership Development Program, September, 1993, Community College of Denver.

"The Culturally-Competent Transformational Leader and Improving the Juvenile Justice System" Juvenile Justice Council; Denver, Colorado; January, 1994.

"The Culturally Competent Transformational Leader: A Model for Cross Cultural Leadership" Professional Development Institute; University of Southern Colorado; Pueblo, CO, January, 1995.

Consultation and Technical Assistance

Training in the Methods for Systems Analysis; Denver Department of Social Services, 1990.

Strategic Planning; Energy Conservation Association Board of Directors; 1991.

Consultant/Instructor in Statistics for the State Auditor's Office, August, 1992.

Consultation to the Denver Foundations Inclusiveness Project, including facilitating group and development of training curriculum. (2004)

Facilitation Experience

Experienced facilitator with thirty years of experience in facilitating and leading groups in:

Strategic Planning

Community Empowerment

Problem Solving

Strategic Thinking

Leadership Development

Dialog Process

Consensus Building

Throughout my career I have facilitated a variety of organizational and community groups, focusing on strategic thinking, problem solving, and consensus building. On several occasions I have received requests for conducting such facilitation of diverse and, at times, controversial groups. I have been able to provide safe space for discussions that usually result in solutions acceptable to all parties

My facilitation experiences have included working with the several types of organizations such as: the Denver Mayor’s Advisory Committee; Colorado Latino Forum; Common Ground (a Latino community group acting as an advisory group to the Denver Mayor); and Northern New Mexico Community College Strategic Planning Group and other publlic and private sector organizations.

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