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Manager Customer Service

Auburn, Washington, United States
October 24, 2016

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William Harper

Cell Number: 253-***-****

House Number: 253-***-****


Objective: Excel at anything I do and start a career. Prove myself to be a hard worker and asset to any company I am a part of.


*Follow oral and written communication

*Familiar with shipment processing


*Computer literate

*Inventory control

*Team player

*Attention to detail

*Effective communication skills

*Safety conscious

*Operate electric stacker

*Well organized

*Self motivated

*Able to work independently and in group setting

Work History:

Date: 2/2015 to 12/2015

Company: Orca Bay Seafood Inc.

Address:900 Powell Ave SW, Renton, WA 98057

Phone: 206-***-****

Job Title: Stacker Driver/Order Picker


Driving a Reach

Input Order into computer system

Loading and unloading freight trailers

Date: 5/2013 to 1/2015

Company:Staffmark/ Expeditors International

Address: 502 16th St NE Auburn, WA 98002

Phone: 425-***-****

Job Title: Associate Lead/ Picker


Lead of a crew of 10 pickers

Training new employees

Schedule management

Cherry picker

Reach stacker

Stand up stacker

Date: 3/2011 to 2/2012

Company Name: Oswald Hussen Logistics (OHL)

Address: 2202 Perimeter RD Auburn, WA 98001

Phone: 253-***-****

Job Title: Order Picker and FedEx Processor


Gathered, logged and monitored all shipping data

Minimized damage and repair costs through careful management and preventative maintenance

Operated an electric pallet jack to pick orders

Communicated with dispatchers, warehouses and customers regarding outgoing orders

Prepared documents for shipment claim submissions

Date: 6/2010 to 2/2011

Company Name: Kmart

Address: 24800 W Valley Hwy. Kent, WA 98032

Phone: 253-***-****

Job Title: Appliance Sales Rep Lead


Build displays

Shift coverage

Customer service

Problem solving

Order merchandise

Stock freight

Date: 12/2008 to 4/2010

Company Name: People Movers (Out of business)

Job Title: Driver/Mover/Dispatcher


Determine the most cost-effective procedures and routes for moving freight

Gathered, logged and monitored all shipping data

Minimized damage and repair costs through careful management and preventative maintenance

Supervised the work of 2 transportation personnel

Updated the database with changes in carrier status

Date: 1/2006 to 1/2008

Company Name: Walmart Inc.

Address: 1900 S 314th St Federal Way, WA 98003

Phone: 253-***-****

Job Title: Support Manager


Completed all point of sale opening and closing procedures, including counting the contents of the cash register

Verified that all customers received receipts with their purchases

Mentored new sales associates to contribute to the stores positive culture

Worked with the management team to implement the proper division of responsibilities


Decatur High School Graduated 1998

Federal Way, WA


Name:Chris Butler Contact Number:206-***-****

Job Title:Orca Bay Seafood Inc. Manager

Name: Jonathan Cubit Contact Number: 253-***-****

Job Title:Orca Bay Seafood Inc. Lead

Name: Robert Radelich Contact Number: 206-***-****

Job Title: Supervisor at People Movers

Name:Lorri Rope Contact Number: 253-***-****

Job Title:Expeditors Warehouse Manager

Name:Revo Thompson Contact Number: 877-***-****

Job Title: Warehouse Manager at OHL

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