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Customer Service Nursing Home

Location:
Belle Vernon, Pennsylvania, 15012, United States
Posted:
October 24, 2016

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Resume:

Alicia Guerra, LPN

*** ***** ******

Belle Vernon, PA 15012

724-***-****

acw7vn@r.postjobfree.com

Objective

Licensed practical nurse with broad health care experience and patient-centered focus seeking LPN position to apply experience and knowledge towards advancing patient outcomes and satisfaction

Education

Westmoreland County Community College; Youngwood, PA

A.A.S.: Nursing

Anticipated Graduation

Diploma: LPN

May 2012

University of Pittsburgh; Pittsburgh, PA

Dual Major: Exercise Physiology/Dietetics and Nutrition

Aug 2001-Apr 2006

Certifications/Licensure/Clearances

LPN License: PN292926

CPR/Basic Life Support for Health Care Providers

I.V. Certification

Act 33 & 34 Clearances

Two letters of Clinical Commendation in ICU rotation

Clinical Rotations

LPN- Total 258 LPN Clinical Hours:

Westmoreland Hospital – Medical Surgical Unit

Redstone Highlands: Dosage calculations; injections; wound dressing changes; infection control principles; Foley catheter insertion and care; diabetic scenario; primary IV fluids; calculating flow rates; NG tube insertion; G-tube care and feedings.

Mountain View Specialty (Practical Nursing Role in the Extended Roll Settings): Administration education to a group of individuals, delegation evaluation of unlicensed personnel, change of shift report, telephone communication, admission data collection, transcription of medical orders, head-to-toe assessment, math competency

Children’s Institute – Traumatic Brain Injury/Prader-Willi

Westmoreland Hospital – Labor and Delivery/Postpartum Unit

Total 792.5 RN Clinical Hours

Related Professional Experience

St Anne Nursing Home

LPN

January 2016-June 2016

Charting, using the fax machine, copier, phone system, deal with pharmacy, working with multidisciplinary team members

Hang IV fluids, flush IV’s, hang Enteral Feedings, administration of medications and flushing them through an Enteral Feeding tube, Foley catheter and colostomy bag care, administration of medications, injections and treatments, bedside care, wound care, record vital signs, assessments, assist in admissions, delegate to the CNA’s.

Alicia Guerra, LPN

303 Short Street

Belle Vernon, PA 15012

724-***-****

acw7vn@r.postjobfree.com

Lawson Nursing Home

LPN

May 2013-July 2013

Charting,, deal with pharmacy and doctor’s in person and on the phone, working with multidisciplinary team members

Hang IV fluids, flush IV’s, hang Enteral Feedings, administration of medications and flushing them through an Enteral Feeding tube, Foley catheter and colostomy bag care, administration of medications, injections and treatments, bedside care, wound care, record vital signs, assessments, assist in admissions, delegate to the CNA’s.

Orthopedic Sports Physical Therapy Associates (OSPTA); Belle Vernon, PA

Physical Therapist Aide

Mar 2006-Aug 2008

Instructed patients on prescriptive exercises and ensured appropriate application

Taught patients on use of exercise machines

Applied heat/ice, electrical stimulation and other therapies as appropriate

Filing, reception and patient scheduling

Forbes Regional Hospital-Dept of Cardiac Rehabilitation; Monroeville, PA

Intern

Jan 2006-Apr 2006

Intake evaluations

Taking of EKG readings as well as resting/exercise blood pressure and heart rate

Leading of patients’ exercise prescriptions and resistance training

Acting Case Manager for 30+ patients

Instruction of stretching and warm up exercises and oversight of patients’ educational courses

UPMC Montefiore-Division of Endocrinology; Pittsburgh, PA

Directed Study

Aug 2005-Dec 2005

Assisted in major research study on the stress factors for Diabetes patients

Entry of stress test results data for all participants

Provided support and motivation for 3-4 participants daily

Autumn Arbor Estates; Monongahela, PA

Aide

May 2005-Sept 2005

Provision of ADLs (Activities of Daily Living) for senior citizens

Passed out medications and gave any needed insulin shots

Kept excellent records/documentation on each resident

Additional Work Experience

Sonny’s Restaurant; Arnold City, PA

Waitress/Bartender

Jun 2006-Apr 2008

Serving tables

Busing tables

Providing excellent customer service

References

Melinda Rossell

Westmoreland County Community College

145 Pavilion Lane

Youngwood, Pa 15697

Cell 724-***-****

Pauline Freedberg

724-***-****

Email: acw7vn@r.postjobfree.com

Eric Walt

O.S.P.T.A.

812 Broad Avenue

Belle Vernon, Pa

724-***-****



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