India Bass
*** * ******* ** *** *, Houston, TX **022
acw7vj@r.postjobfree.com
Skills
Experienced in customer relations
Efficient in Microsoft Word/Excel
Proficient in Internet Access
Skillful in verbal directives and written capabilities
Creative problem solver/critical thinking
Detail Oriented
Experience
Your Storage Place- H ouston, Texas April 2016 - Present Assistant Manager
● Provide outstanding customer service
● Show and rent units to prospects
● Perform lock and checks daily
● Maintain facility
● Oversee sales of merchandise and insurance on units
● Control delinquency through phone contact and email daily Avis Budget Group- H ouston, Texas January 2014 – December 2015 Rental Sales Agent
● Greet customers
● Process car rentals and complete car exchange requests in computer system
● Effectively use sale techniques to encourage customers to utilize service options
● Receive telephone calls and customer - related issues
● Complete, review,and submit various reports to supervisor
● Maintain and update rental agreement files
● Balance money in counter drawer and complete deposit slips to be placed in money safe Fidelity Home Health Care- H ouston, Texas February 2013 - April 2014 Home Health Attendant
● Prioritize client daily care according to acuity
● Responsible for preparing meals for client
● Performed errands
● Handle the tasks of reporting clients progress
● Submitted time clock logs
Textbook Solutions- H ouston, Texas May 2012 - Oct 2012 Customer Service
● Greeted customers
● Answered and transfer calls
● Assisted customers with finding textbooks
● Devolved and maintained positive relations with customers
● Replenished textbooks on shelves
● Entered customer's information for online orders
● Packaged books for shipment to online customers
● Checked customers out at cash register
Kirkland’s Home Décor- H ouston, Texas April 2011 - December 2011 Guest Services
● Greeted customers
● Answered and transfer calls
● Assist customers with finding merchandise
● Promoted sales of home décor merchandise
● Quickly and effectively solved customer challenges
● Entered customer online orders/email address
● Maintained inventory control levels in areas of product replenishment and restocks
● Checked customers out at cash register
Education
Henrico High School Richmond, Virginia
Houston School of Carpentry Houston, Texas