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Customer Service Sales

Houston, Texas, 77022, United States
October 24, 2016

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India Bass

*** * ******* ** *** *, Houston, TX **022



Experienced in customer relations

Efficient in Microsoft Word/Excel

Proficient in Internet Access

Skillful in verbal directives and written capabilities

Creative problem solver/critical thinking

Detail Oriented


Your Storage Place- H ouston, Texas April 2016 - Present Assistant Manager

● Provide outstanding customer service

● Show and rent units to prospects

● Perform lock and checks daily

● Maintain facility

● Oversee sales of merchandise and insurance on units

● Control delinquency through phone contact and email daily Avis Budget Group- H ouston, Texas January 2014 – December 2015 Rental Sales Agent

● Greet customers

● Process car rentals and complete car exchange requests in computer system

● Effectively use sale techniques to encourage customers to utilize service options

● Receive telephone calls and customer - related issues

● Complete, review,and submit various reports to supervisor

● Maintain and update rental agreement files

● Balance money in counter drawer and complete deposit slips to be placed in money safe Fidelity Home Health Care- H ouston, Texas February 2013 - April 2014 Home Health Attendant

● Prioritize client daily care according to acuity

● Responsible for preparing meals for client

● Performed errands

● Handle the tasks of reporting clients progress

● Submitted time clock logs

Textbook Solutions- H ouston, Texas May 2012 - Oct 2012 Customer Service

● Greeted customers

● Answered and transfer calls

● Assisted customers with finding textbooks

● Devolved and maintained positive relations with customers

● Replenished textbooks on shelves

● Entered customer's information for online orders

● Packaged books for shipment to online customers

● Checked customers out at cash register

Kirkland’s Home Décor- H ouston, Texas April 2011 - December 2011 Guest Services

● Greeted customers

● Answered and transfer calls

● Assist customers with finding merchandise

● Promoted sales of home décor merchandise

● Quickly and effectively solved customer challenges

● Entered customer online orders/email address

● Maintained inventory control levels in areas of product replenishment and restocks

● Checked customers out at cash register


Henrico High School Richmond, Virginia

Houston School of Carpentry Houston, Texas

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