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Sales Customer Service

Location:
Burbank, California, United States
Salary:
$110,000.00
Posted:
October 24, 2016

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Resume:

Scott Hale

SALES MANAGEMENT PROFESSIONAL: HEALTHCARE INDUSTRY

**** ***** **., *******, ** 91504 661-***-**** acw7u4@r.postjobfree.com MEDICAL & PHARMACEUTICAL SALES & MANAGEMENT

Revenue-Focused top producer with 23 years of experience in medical device and pharmaceutical sales and management. Has proven track record in managing territory budgets, exceeding sales goals and developing customer relationships. Possesses exceptional ability to assess client needs, establish rapport, build trust and close deals. Managed successful sales team aiding in hiring and training of key team members. Contract Negotiations ● Sales Team Management ● Sales Forecasting ● Key Account Management ● Consultative and Direct Sales ● Customer Service ● Clinical Sales Presentations ● Problem Resolution ● Strategic and Tactical Planning ● Relationship Management ● Marketing Collaboration ● SalesForce Proficiency ● Excel Proficiency

SALES EXPERIENCE & ACHIEVEMENTS

BAXTER HEALTHCARE 2004 - 2016

Account Manager, Renal Division

Consistently exceeded sales performance goals and grew medical device and ancillary sales in the Greater Los Angeles Territory. Worked with nephrologists, nurses, and other healthcare providers to better serve their patients through education and product knowledge. Negotiated profitable multi-million dollar contracts with dialysis units and hospitals. Helped in the on-boarding of new sales and clinical sales talent. Managed team of Sales Clinical Specialists and Sales Patient Educators.

• Territory Growth: Consistently finished in top 20% of Renal Sales Teams. Helped a new Dialysis Home Program to become the largest in the U.S. in five years. Advised numerous dialysis programs and nephrologists through state certification process.

• Education: Educated physicians on the financial side of dialysis (i.e. dialysis reimbursement, medical billing). Educated nurses and dialysis staff on therapy and patient training. Educated and directed sales members with sales goals and directives to maximize territory success.

• Management & Training: Managed successful sales team of Sales Clinical Specialists and Sales Patient Educators. Designated Renal Field Trainer- trained and educated newly hired field employees both in classroom and field setting.

TAP PHARMACEUTICALS 2002 - 2004

Pharmaceutical Sales Consultant

Give precise sales presentations to a client base of gastroenterologists and family practitioners.

• Territory Growth: Turned around a territory with two years history of underachievement to top 20% territory in six months.

CELLTECH PHARMACEUTICALS 2001-2002

Specialty Sales Representative

Give sales presentations to a client base of family, pediatric, and psychiatric practitioners

• Territory Growth: Won President's Club Award (Number one representative in region) in first year. Achieved 109% of quota in first year.

Scott Hale

SALES PROFESSIONAL: HEALTHCARE INDUSTRY

661-***-**** acw7u4@r.postjobfree.com

SMITHKLINE BEECHAM PHARMACEUTICALS 1997-2001

Senior Pharmaceutical Consultant

Give precise sales presentations to a client base of family, internal medicine, orthopedic, dermatologic, pediatric, and otolaryngologic practitioners for pharmaceutical and vaccine lines. Work with hospital pharmacies and directors to facilitate the use of my products in the hospital.

• Territory Growth: Only Tulsa representative to achieve Sales Award Status out of fourteen representatives. Consistently achieved 100% of all product goals. SUTTER CORPORATION 1994-1997

Territory Manager

Present sales messages to pain management physicians, orthopedic surgeons, therapists, hospitals, and managed care organizations in the areas of rehabilitation and equipment, supplies, and services in the home and in the hospital. Regularly observe surgical procedures and assist in the implementation of post-op equipment. Hire, train, and deploy employees for the servicing of accounts.

• Territory Growth: Consistently finished in top 15% of Sales Team. Increased stagnant commercial accounts by 250%. Grew Pulse Galvanic Stimulator, TENS and EMS portfolio nearly 1000%.

EDUCATION

Bachelor of Arts - Political Science / Communications Minor University of Oklahoma, Norman, OK, 1993

AWARDS

• 2012 Baxter Healthcare – Region of the Year Winner

• 2010 Baxter Healthcare – Sales Incentive Trip Winner

• 2009 Baxter Healthcare - Runner-Up for Sales Incentive Trip Winner

• 2008 Baxter Healthcare - Runner-Up for Sales Incentive Trip Winner

• 2007 Baxter Healthcare - Runner-Up for Sales Incentive Trip Winner

• 2005 Baxter Healthcare - Region of the Year Winner

• 2001 Celltech Pharmaceuticals - President’s Club Winner - Top rep in region

• 1998 SmithKline - Leader's Edge Silver Tier Winner - 4th rated rep of 36

• 1995 Sutter Corporation Winner's Circle - 100%+ PTQ

• 1994 Sutter Corporation Newcomer of the Year – Soft good Sales



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