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Business Analyst/ Project coordinator

Markham, Ontario, Canada
October 24, 2016

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IT CONSULTANT-Business Analyst/ Project Lead/ Quality Assurance

Nitin Pithadia

** ******* ****. *******, ******* L6C 2Z3


** *****’ experience as Business Analyst (Technical and Functional)/ Project Lead/ Quality Assurance/Data Analyst.

Sectors covered – Banking, Finance, Mutual Funds, Manufacturing, Food Supply, Telecom and Government.


Managing IT project scope, deliverables, goals and milestones including reviewing and signing off on all IT documentation.

Exposure to following Financial systems and models–Oracle, Broadridge (BTS) at BMO, Mutual Fund systems (Retail Banking, Funds, MFA, MFR, Funding, Costing, Fundserv, Options, Firm Trading, Fixed Income, AFT, TRUST, Payment systems, Inventory systems.)

Lead JAD sessions, within the government (e.g. Ontario Ministry of Finance) and private sectors (EDS/CIBC) on mainframe and web based projects to elicit client requirements.

Collaborated/Liaised with Business and IT stakeholders to elicit, analyze, document and manage requirements throughout the project lifecycle (e.g. functional requirements, non-functional requirements, systems requirements, usability/user experience requirements, configuration and integration requirements, data requirements, etc)

Experienced in Application support and implementations eg. IBM’s Rational Suite of Enterprise Project management at Hudson’s Bay and SYSPRO-ERP implementation

Experienced in Preparation of Project artifacts documents – Business requirements, Change management, Project charter, Project Plan, Functional Design Specifications, Detailed Design, Test Plan, Threat Assessment, Privacy Impact Assessment,

Extensive experience all types of QA and testing – Acceptance, Integration (IAT), System, Functional, Regression, Negative, User Interface, Load, Performance and User Acceptance (UAT).Defect management.

Banking experience – began career as TD Bank Management trainee, and followed with retail Banking system enhancements- Cheque processing, DDA, Teller reconciliation and other areas.

Telecom experience with Nortel on Call center application, Lucent on Progress and SAP costing applications.






SAP, ORACLE, PROGRESS, JD Edwards, SYSPRO, DacEasy, Peoplesoft. HR Fusion



Vision Plus Card system, TSYS, SAS, Peoplesoft Broadvision, ADP/ Sharepoint, ARIS II (Emergency Medical with GIS), Patient Wait Times, Cedara Medical Imaging, Oracle Business Intelligence, AI/ Knowledgebase, Profesy, eCommerce, Order Management, Inventory management, Packaging,, SYSPRO, Manufacturing, Warehouse and Supply Chain. Accounting -Accounts Payable, Accounts Receivable, Cash. Retail banking, Cheque processing, Nortel Call center Symposium, Remedy, D+B Mortgage lending, Student Loan,


Trading Applications

Broadridge, FISERV, Charles River, AMDOCS, Murex, Fundserv, Custody, Proxy, Bloomberg, Stardata, TSX, Settlement, Unitrax;


Financial Instruments

Mutual Fund, RRSP, RESP, RHOSP, TFSA, REIT, Bonds, Derivatives/ Swaps, Equities, T-Bills, Foreign Exchange, Term Deposits, Certificate of Deposits.


Programming Languages

JAVA, J2EE, PHP, XML Activex, C, C++, COM, .NET Weblogic/ Websphere, COBOL

Mainframe - COBOL, RPG II, Fileaid, MVS, IMS



Basel II, FATCA, Dodd-Frank, MFDA(Mutual Fund Assoc.), IIROC, AML,ATF, Sarbanes Oxley(SOX), Volcker, OSFI(Office of Superintendent of Financial Institutions),Bank Act, Insurance Act


Office tools

MS Office (Word, Access, Excel, Visio, PowerPoint)


Enterprise Content Management

Systems – Sharepoint, IBM FileNet Rational Tools, Lotus Notes.

Business Intelligence- Oracle, Cognos Analytical, Wordpress


IT Processes & Methodology

Project Management Framework (PMF), System Development Lifecycle(SDLC), Object Oriented Architecture (OOA), RUP-Waterfall, Iterative, Prototype, UML, Enterprise Architecture (Zachman Framework), Agile CMMI, ISO, ITIL, PMBOK, Capability Maturity model (CMM), PVCS.


Quality Assurance & Testing

HP (QTP, Quality Center, WinRunner, Test Director, LoadRunner,) Rational Robot, Silk Tester, IBM Rational Performance Test. Exposure to Unit, Integration, System, User acceptance, Performance Testing


Project Management Software

IBM Clearquest, Rational Perform Rational Portfolio Manager, and Requisite pro, MS Project.



Oracle 10g, DB2, Sybase, SQL,MS SQL Server 2005/2008 SQL Plus, Toad, PL/SQL Developer, IMS, Foxbase, Clipper, dbase .Cognos


Operating systems

Windows 7, 10, XP,NT,2K, Server

UNIX, AIX, AS400, mainframe



Project Lead/BA GELDA Food Distribution Dec 2014 – Feb 2016

Project: ERP Implementation-Supply Chain

End-to-end project management through the project life cycle including any risks, changes and issues

Lead staff on ERP Implementation efforts, guiding data conversion, data mapping, and documentation.

Prepared Project Plan, Requirements, JAD sessions, procedures, workflows (VISIO).

Lead status meetings and other recurring activities with our clients, including preparation of meeting materials and minutes. Reporting on project milestones.

Implemented following modules – GL(Asset classification), AP, AR, Inventory, Lot traceability, Procurement, Sales Order, Pricing, Currency, Warehouse, Logistics, delivery and other modules.

Managing the planning process, including coordination with vendors and user group, establishing milestones, defect analysis, and identifying program priorities.

Data conversion, test environments, test scenarios, Releases using SQL, including scripts and procedures.

Coordinate training, implementation, UAT effort and completion.

Liaison with Client and software consulting houses data, environment and training. XML feeds to and from Chains, payments and pricing.

Evaluate Asset management, WIP modules for cost/benefit analysis.

Managed Testing –Plan, Reviewing and Test Plans, Matrix and Test Cases to ensure the functionality of COTS solution.

Utilized following tools -MS Excel (eg. pivots, formulae, VLOOKUP and if, etc.), Word and PowerPoint.

PM/ Senior Business Analyst Family Services Aug 2014– Dec 2014

Project: MS Dynamic Implementation (Financial).

Project co-ordination on MS Dynamic software conversion in an IT shared services for Social Services.

Engaged various stakeholders and divisions in requirement gathering, reports, data mining, and data collection plus, data mapping exercise.

Managing development, execution of project plan, project documents, implementation and training.

Validate XML file feeds of payments to various service groups, triggers and duplications, timeliness.

Prepared high level functional/ business context and process diagrams.

Managed Testing –Plan, Reviewing and Test Plans, Matrix and Test Cases to ensure the functionality of solution.

Liaison with Client and outsourcing development consulting houses to resolve defects.

PM/ Senior Business Analyst/ TD Bank Dec 2013 – Apr 2014

Project: Data Definitions and Data governance & Oracle Fusion Human Capital Management

Elicited data requirements in all HR areas e.g. Payroll, Onboarding, Local and Overseas Employees, Managers, VP’s to Tellers, compensation, health benefits, Job data, Employee records -collected and analyzed data for HR Book of Record.

Identified application interfaces mainframe and web, beyond the initial list provided and engaged departments for data gathering.

Managing development and execution of project plan, with project documents.

Attended Oracle Fusion implementation meetings to capture data elements, work with Cognos BI and other applications.

Analyzed data using SQL and scripts, to capture various attributes of data elements.

Prepared and presented high level functional/ business context and process diagrams using VISIO.

Create Business Context diagrams identifying source applications, interfaces and related systems.

Prepared and presented high level functional/ business context and process diagrams.

Incorporate compliance requirements-FATCA, AML, IIROC, OSFI, on vested (stock) packages for data.

Identified HR application and interfaces, over 100 applications and manage Data Elements for data mapping and Book of Records.

Lead exercise in filtering data elements uniqueness in each application. Training resources and leading groups in identifying data ownerships, and their attributes.

Created centralized spreadsheet identifying critical Book of Records for collective data elements.

Created templates and methodology for stakeholders to capture data elements.

Project Release Manager – Implementation Lead BMO May 2013 – Aug 2013

Project: Release Management and Defect Management

Managed Deployments for various divisions, platforms, and users within the Bank.

Managed development, execution of project release plan, Intake and Change request.

Collaborated with vendors, stakeholders and release management teams to implement solutions.

Managed Testing – Plan, Reviewing and Test Plans, Matrix and Test Cases to ensure the functionality of releases.

Co-ordinate timelines, delivery, packaging, quality assurance and deployment to user base branch and corporate levels.

Document Requirements - Create and maintain user requirements and installation documentation, Request for Change (RFC). Create (CRQ’s). Track, Prioritize and Control Change.

Project management/ Sr. Business Analyst LCBO Dec 2012 – Mar 2013

Project: MS Database amalgamation - Quality, Logistics, Lab and Distribution, B2B

Business Analyst for Government Agency on project dealing with Quality, Logistics, Lab and Distribution plus, other Warehouse reporting (Supply Chain). Utilize VISIO process mapping and workflow.

Work with stakeholders, arranged meetings, communications, validation, and provide design suggestions.

Understand, analyze, and solve business problems using the project lifecycle from strategic definition and proposal through requirements gathering, analysis, and scoping.

Prepared high level project scope business requirements and liaised with the project delivery team. Created business process diagram design in Visio.

Analyze BI application interface for product inventory and logistics.

Migrate and merge database applications with existing web based environment applications. Validate XML feeds to accounting for sales returns, wreckages and other input processes.

Prepare Work Tasks, Project Charters and other project related documents.

Project Management/Sr. BA MODIS Jun 2012 – Aug 2012

Project: Life Insurance and Annuities

Business Analyst for Insurance Company on project dealing with CDIC, on insurance and financial annuity enhancements

Developed and distributed competitive and market intelligence briefings to executives highlighting industry issues, trends (business, consumer and technology) and competitors activities by proactively researching customers and marketplace trends, industry issues, and monitoring competitors activities

Identified risks associated with rejecting recommended strategy and tactics and developed mitigation strategies.

Managed Testing –Plan, Reviewing and Test Plans, Matrix and Test Cases to ensure the functionality of solution.

Wrote business high level requirements and liaised with stakeholders and the project delivery team.

Business Consulting-PM Business Venture and Recruitment Jan 2012 – May 2012

Business Consulting for business venture, RFP/RFQ, business development, cost benefit analysis, financing on projects.

Consistently deliver projects on-time and on-budget by developing shared understanding of vision, objectives, and strategies for each initiative

Managed stakeholder expectations through regular communication of achievements and next step

Gather background information, assesses current processes, and research / investigate possible gaps to establish strategies and tactics to achieve initiative objectives

PM/Senior BA Tata Consulting Services Jun 2011 – Dec 2011

Project: Capital Markets-Financial and Banking applications-B2B.

Data mining, data mapping, data conversion exercise for software transformation, using Rational Tools.

Merge wealth management company data to host system including compliancy.

Performed data mapping exercise to convert to new database and KPI reporting along with dashboard.

Capture financial instrument data and its attributes for business requirements.

Transfer and merge customers to banks main database.

Prepared presentation in PowerPoint for stakeholders meeting.

Operation business rules for OSFI captured in requirements.

Created business process diagram, use cases and other SDLC artifacts.

Managed Testing – Test Plans, Matrix and Test Cases to ensure the functionality of solution.

Training IT staff - lead team of outsource staff in data mapping exercises.

Project: BI Proof of Concept for YRT – assisting in documenting and managing project.

Proof of Concept - story boarding, prototypes. KPI and dashboard layout.

Managed Testing – Test Plans, Matrix and Test Cases to ensure the functionality of BI prototype KPI and dashboard.

Project Lead Ontario Ministry of Mining and Exploration Jan 2011 - Jun 2011

Project: Ontario Mining and Exploration system replacement.

Gathered business requirements and technical requirements, for preparation of Business Architecture artifacts. B2B claims registration and payment.

Prepared estimations and allocations project objectives on MS Project. Identify payment and accounting feeds for claims in XML and other formats, capture and convert to main application format.

Performed analysis – High level assessment for prospecting and mining activities with internal and external customers – consolidating with other Ontario Government available systems via IT Shared Services Cluster.

Prioritize and coordinate various aspects of project ensuring on time and within the stated budget.

Engaged clients, stakeholders and leads, as and when required during project cycle.

Created business process diagrams, use cases, Business Process flow diagrams, utilized Object oriented software tools to draw relationship diagrams, entity relationship and other items.

Ran JAD sessions with Business and Technical architects following Zachman framework.

Project Management/ Senior Business Analyst RBC Dexia Jan 2010 - Jun 2010

Project: Process Improvement & Governance- Capital Markets, Custody and Fund Settlement,

Project Management Framework implementation.

Workflow and process of Capital Markets/ Trading, Governance, Risk and Compliance - BASEL II, AML, OSC, OSFI, Dodd-Frank, FISERV, SWIFT, SEC, IIROC, OSFI, MFDA.

Project watch attendance and reviewed business artifacts for implementation of PMF and SDLC framework for trading and custody financial applications. Modify project artifacts for implementation in RBC Dexia.

Review and provided suggestions on Application documentation on Front, Middle and Back office systems related to various financial instruments- Equities, Derivatives, Fees Billing, Cash, and Fund Settlements. Evaluated project artifacts-use cases, architecture documents and diagrams, requirements etc. and their completions for CMMI. This included evaluating projects in HP QTP tool to ensure Test cases, test plans and the rest of the QA processes followed as per CMMI level.

Exposure to Project Management - system and test methodologies. Prepared templates and training for various departments to follow RBC methodology.

Wrote standards and procedures to transition from standards from CMMI Level 2 to 3.

Reviewed and revised project costing template and methodology for future IT projects as a standard.

Elicit requirements with managers, department heads-legal, security and IT department staff to incorporate changes for new PMF and SDLC framework, based on RBC methodology.

This included Phases and Gates of projects, changes in the process of approvals, changes in documents completion, actors who were to complete it and many more related items.

Business Analysis CIBC Aug 2009 - Oct 2009

Project: High Level- Scope analysis – Oracle Business Intelligence.

Business Analyst Ontario Min. of Health Aug 2008 - Apr 2009

Project: Patient Distribution System and Emergency Medical Response systems

Business Analyst Hudson's Bay Canada Apr 2008 – Jul 2008

Project: Implementation IBM Project Management software - Rational Tools implementation.

Business Analyst KPMG Canada Dec 2007 – Feb 2008

Project: Telecom, HR and Internal Payment Systems.

Business Analyst EDS Sept 2007 – Nov 2007

Project: Filogix –Financial Mortgage Systems Implementation – origination and underwriting.

Business Analyst Bank of Montreal May 2006 – Aug 2007

Project: BASEL II (Regulatory / Compliancy)

Business Analyst EDULINX Dec 2005 – Apr 2006

Projects: Student Loan system, Document Management, and Accounting system.

Other past assignments – BMO- Financial Margin Hedging system for Nesbitt Burns; Filogix- Mortgage Lending System Pitney Bowes-Marketing-Pricing Project; Ontario Ministry of Finance - Yearly Tax Return System Ontario Ministry of Health- Integrated Registration and Address Change (OPS); WIPRO-Financial systems, Rogers -Wireless billing; Nortel – Call Centre Release with Meridian switch; Canada Life; Wells Fargo


University of Guelph -B.A. (Econ), University of Lethbridge -Accounting and Management Courses,

Control Data Institute - Diploma in Programming Technology, Canadian Securities Course (exam pending), Java Programming, Introduction to HTML, Calgary Real Estate Certificate

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