Pamela Michelle Rutherford
**** ****** ***** **** * Jacksonville, Florida 32277 *904-***-****
acw7lc@r.postjobfree.com
RECEPTIONIST
Summary of Qualifications:
Receptionist
Answered, screened, and directed inbound phone calls.
Received and assisted clients and escorted them to correct destinations; offices, rooms or
meeting rooms.
Performed general secretarial duties, including meeting scheduling, appointment set up,
faxing and mailing.
Issued out visitor badges.
Took verbal and written messages and transmitted them to the exact person or destination.
Maintained meeting diary either manually or electronically, as required.
Accepted letters and packages delivered to the front desk and distributed to the appropriate staff.
Interacted well with the public.
Handled delicate situations, such as customer requests, special needs and complaints.
Performed basic customer service functions and able to adapt to stressful situations.
Coordinated maintenance of the front desk area, such as the equipment, furniture, lighting,
applications and brochures.
Ordered office supplies.
Maintained a neat, tidy, and pleasant appearance of the reception area.
Computer Skills: Proficient in Microsoft Office
Accounts Payable SoftWare: Great Plains, JD Edwards, AS-400, & QuickBooks Premier 2014
Data Entry Skills: 14000 keystrokes per hour with 98% accuracy.
Typing Skills: 45 words per minute
Functional Skill Areas:
Customer Service
Adaptability
Attention to detail
Flexibility
Multi-Phone Systems
Appointment/Scheduling
Travel Arrangements
Organizing & Planning
Data Entry
Work History:
Florida Retina Institute Accounts Payable Jacksonville, FL 09/2015-07/2016
American Hospice Receptionist Jacksonville, FL 08/2013-09/2015
Cass Information Systems Audit Representative Jacksonville, FL 08/2012-08/2013
St. Luke’s Hospital Console Operator Jacksonville, FL 10/2009-08/2012
Stenner Pump Company Receptionist Jacksonville, FL 09/2006-10/2009
Sea Star Line Receptionist Jacksonville, FL 05/2004-09/2006
Education:
Sandalwood High School Diploma Jacksonville, FL