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Customer Service Part Time

Location:
Houston, Texas, United States
Posted:
October 24, 2016

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Resume:

Judy Lynn Seils

**** ***** **** **. #***

Houston, TX 77086

281-***-****

**********@*****.***

OBJECTIVE:

To obtain a full-time position utilizing exceptional communication and organizational skills to provide excellent customer service within an established, reputable company.

RELATED CAPABILITIES:

Computer Applications. Proficient in Microsoft Windows 7 and 10, Excel, Word, Power Point, and Outlook. Familiar with Adobe Photoshop. Internet proficient.

Work Ethic. Self-motivated, detail oriented, organized, energetic, and a quick learner.

Communications. Exceptional inner office and customer relations skills.

Office Skills. Editing/proof-reading, ten-key by touch, and typing 50 wpm.

Web Design. Eight years experience using HTML format. One year experience using Cascading Style Sheets (CSS). Current websites include www.pawfectmanners.com, www.kleinbrookah.com.

PROFESSIONAL EXPERIENCE:

Transcore – Part time, test driver

Houston, Texas

Dates: April 25, 2016 – Present

Petco - Part time, Dog trainer/sales associate

Houston, Texas

Dates: April 2016 – Present

Resource Staffing - Temporary assignments on an as needed basis

Houston, Texas

Dates: March 2016 – Present

Hostess for new homebuilders

Receptionist

Kleinbrook Animal Hospital - www.kleinbrookah.com

Houston, Texas

Dates: May 1994 – February 2016

Office Manager

Client relations including consulting with clients regarding behavior issues and patient care.

Answered client inquiries, managed patient charts and appointment schedule, sent reminders, closed out end of day accounts, and prepared bank deposits.

Matched invoices, consolidated bills, tracked and managed inventory, and ordered and received products.

Designed, maintained and wrote content for clinic webpage using HTML format. Additionally, managed clinic Facebook page, answered e-mail, and managed online store purchases.

Wrote and designed clinic newsletters as well as client instruction sheets and brochures.

Managed staff schedule.

Assisted the veterinarian with patients during exams and surgeries.

Took x-rays, ran blood tests, drew blood, pulled up vaccines, and administered injections.

Monitored patients during surgery and recovered patients after surgery.

Pawfect Manners Pet Obedience – www.pawfectmanners.com

Houston, Texas

Dates: 2006 – Present

Owner/Obedience Trainer

Part-time: Provides behavior modification and clicker training for dog and cat owners.

Designs, maintains and writes contents for company website using HTML format.

West Oak Dog Training Center

Houston, Texas

Dates: 2000 – 2006

Dog Obedience Trainer

Assisted owner with obedience classes.

Created basic website for West Oak Dog Training Center.

RSI, Incorporated

Pflugerville, Texas

Dates: 1990 - 1994

Warehouse

Responsible for all aspects of shipping and receiving, including checking paperwork, entering new inventory into the computer, preparing outgoing shipments, pulling stock, preparing certificates of conformance, and invoicing all orders.

Quality Control

Performed physical inspection of all incoming shipments and ensured all outgoing shipments were properly prepared.

Verified information on orders against customer and supplier acknowledgments, and corrected errors.

Expediting

Confirmed status on all open orders.

Communicated with suppliers and customers regarding order status and to precipitate better delivery schedules.

EDUCATION:

Texas A&M University – (August 1986 - May 1990) - Pursued Bachelor of Science in Animal Science.



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