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Customer Service Data Entry

Akron, Ohio, United States
October 24, 2016

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Qyntasia Davis

**** ********* ***, ***** ** ***20

Home: 330-***-**** - Cell: 330-***-**** -

Career Overview

Personable and responsible Cashier with 1 year and a couple of months in retail and customer service. Solid team player

with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction

and contribute to company success.

Core Strengths

Strong organizational skills Multi-Task Management

Energetic work attitude Customer service

Adaptive team player Critical thinking

Creative Data entry


Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime

as needed.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Work Experience

Take out Specialist

January 2016

Chipotle Mexican Grill Akron, Oh

Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders

and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the

management team. Correctly received orders, processed payments and responded appropriately to guest concerns.

Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and

management. Packaged menu items into bags or trays and placed drink orders into carriers. Quickly and efficiently

processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order


Logistics Execution Clerk

June 2016 to November 2016

Gojo Industries Akron, Oh

Retrieved requested files and delivered to appropriate personnel. Operated office equipment such as copiers and fax

machines. Entered information into computer databases. Processed and routed incoming mail. Updated daily logs for

tracking file movements. Reviewed files to check for complete and accurate information. Looked up information with

computer programs. Contacted staff and customers to retrieve files. Wrote professional business correspondence.

Educational Background

High School Diploma : 2015

Buchtel High School Akron, Ohio, United States

Psychology, 2020

Univerisity of Akron Akron, OH, United States

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