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Sales Service

Location:
Dubai, Dubai, United Arab Emirates
Posted:
October 23, 2016

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Resume:

THOMAS JOHN

Near Sharjah International Airport, UAE

Sharjah Zip Code: 71232

Mobile No.971*********, 971*********

India .009***********, 009***********

Email ID: acw6xn@r.postjobfree.com

PERSONAL MOTIVATION

Looking for a challenging role in the field of hospitality industry with the good knowledge and experience in Hospitality/Service industry as a Supervisory/Managerial Position. EXPERIENCE

Worked in Sharjah International Airport as a Duty Manger, Alpha Flight Services LLC, U.A.E

(Catering Division) from November 2013 till March 2016 .Handling Retail F&B operations and lounges (First class, and Business Class, VIP lounges. Alpha flight services are joint venture with Dnata (Emirates group), and the services in 64 Airport locations.

Job Profile:-Analyzing and planning sales levels and profitability.

Organizing marketing activities, such as promotional events and discount schemes.

Preparing reports at the end of the shift/week, including staff control, food control and sales. Report the maintenance issues to the concerned department.

Creating and executing plans for outlets sales profit and staff development.

Setting budgets and/or agreeing them with senior management.

Planning and coordinating menus and also entire operation of the restaurant during scheduled shifts.

Managing staff and providing them with feedback.

Responding to customer complaints.

Ensuring that all employees adhere to the company's uniform standards.

Managed by team of 65 staffs in the department.

Worked with Aida cruises Branch of Societa Di Crociere MercurioS.r.l Germany,from January 22nd 2011 to April 2013 as a Hospitality Service Coordinator.

Job Profile: Coordinate with operations. Help for the preparations based on the menu.

Reports to section in charge Conduct audits of HACCP related food service monitoring.

Audit cleanliness of food service areas Assist with the costing of the menu.

Performs other duties as assigned.

Provide support to all aspects of summer operations including desk operations, guest services, and site coordination.

Had an experience from Tree Top Resort Thekkady Kerala, India. As a Hospitality Supervisor. From 01/08/2008 to30/11/2010.

Job profile: Meet the targets. Achieve the maximum turnover in the resort business.

Make a good relation with the Customers. Identifying new contacts and developing sales leads. Ensuring enquiries become confirmed business Up selling where possible

Producing written quotations and confirmation.

Checking customer satisfaction and resolving any issues to ensure repeat business.

Minimize wastage in the food processing.

Maintain a clean and safe work area. Maintain a presentable appearance to the customers.

Completed the Aida orientation program from AIDA cruises & academy of culinary education.

Has completed two months of Industrial Training in Taj Residency, Cochin. India

Completed two months of Industrial Training in Kumarakom Lake Resort, Kottayam, India. EDUCATIONAL QUALIFICATION

Successfully completed a training course in Elementary First Aid.

Successfully completed a training course in Fire Prevention and Fire Fighting.

Has successfully completed a training course in Personnel Safety and social Responsibilities.

Has successfully completed a training course in Personal survival techniques.

Successfully completed Advance firefighting.

Completed 2 year certificate course in General Insurance. ACHIEVEMENTS

Achieved an award from Aida cruises during the contract for the best employee. STRENGTHS

Ability to learn and implement and Self confident, hard working and co-operative.

Basic knowledge of computer skills, proven ability to produce quickly under pressure. Sex, D.O.B, Marital Status Male,28/05/1986,Married Father ‘Name M.F. John

Nationality, Passport No, Visa Status Indian, H2398906, Visit Visa until Dec 10,2016 License Indian License.

C.D.C No. SRB11945

Availability/Permanent address Immediate/Mankulathil (H), Chethicode (PO), Ernakulum, Kerala. Pin (682315)

Languages known English, Hindi, Malayalam (Speak, Read and Write) fluently. Reference Available upon request

I do here by confirm that the information given in this is true to do the best of my knowledge& belief. Place.UAE Thomas John

TRAINING AND OTHER EXPERIENCE

COURSE INSTITUTION YEAR RESULTS %

MBA(Tourism and

hospitality management)

Bharathiyar University Coimbatore. India 2010-12 65 BHM 4YrBachelor of

Hotel Mgt.)

Christ College, Bangalore. India 2004-08 56

12th PUC St.Ignatious V.H.S.S, Kerala 2002-04 68

10th SSLC St. George H.S.S, Kerala 2001-02 50

OTHER CERTIFCATE COURSES

PERSONAL DETAILS

DECLARATION



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