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Active Directory Engineer

Location:
Jonesboro, Georgia, United States
Posted:
October 24, 2016

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CRAIG PERCELL

**** ******** ***** *****

HAMPTON, GA 30228

HOME: 678-***-****

CELL: 404-***-****

EMAIL: acw6x8@r.postjobfree.com

PROFESSIONAL SUMMARY:

** ***** ** *********** ********** Experience

17 years in Windows Administration

16 years in Exchange Administration (5.5 – 2010)

Expert experience levels with all phases of NT/Windows 2000/2003/2008/2012 System Administration, NT Network Administration, Network Conversions, Remote Access, System Security and Active Directory Implementation.

Excellent working knowledge of NT 4.0 and Window 2000/2003/2008 Active Directory.

4 years of experience in GPO, DNS, and TCP/IP.

Worked with Windows XP/Vista/7/8/10 (32/64bit), Windows 2000/2003/2008/2012 Server, Windows 2000 Advanced Server, Windows 2000 Datacenter Server, SQL 2000 Server, Exchange 2000 Server, Exchange 2000 Enterprise Server, MSSQL Server 6.5/7.0, SMS Server, and IIS Server.

MS Exchange 5.5/2000/2003 Administration.

12 years in VMware 3.5/4.1/5.5/6.0 Vsphere functional experience

Security minded professional who has expert experience with retina, patch link, wsus, sms, McAfee epo, Symantec, and various other security tools.

Procurement specialist in Hardware, Software, and Networking equipment (20,000 – 400,000)

5 years experience in utilizing, installing, and configuring SCCM

14 years in Active Directory Documentation

15 years utilizing DHCP and 6 years of experience in WSUS

15 years experience in Active Directory Backups

5+ years in utilizing Quest Migration

17 years hands-on knowledge with Dell PowerEdge/R Series Servers/HP Proliant DL/ML Servers

CERTIFICATION:

MCSE 2003/ CCNA

TECHNICAL SKILLS:

Hardware: Dell Inspirion/Latitudes, Dell Power Edge Servers 2400/2550/2650/2500, Dell Power Edge Servers 300/1300/1400/1650, Dell Power App Web 120, Dell Power Vault 110 Tape Backup, Smart UPS 700/2200, All Dell Desktops, HP Printers, PDA’s, Blackberry, Scanners, Raid Arrays, HP DL360/DL380

Software: Windows XP/NT4/2000/2003 Linux/Solaris, Mail Essentials, Exchange 5.5/2000/2003, Office 95-2003, MacAfee, Business Objects, Backup Exec, Linux, Norton Ghost, Deltek, Sure sync, COTS, Filemaker Pro, Adobe Acrobat, Visio, Photoshop, WordPerfect, Office, SQL

Networking/Protocols: Active Directory – GPO, FSMO, Accounts, Groups; Domain Name Service - DNS; Windows Internet Naming Service - WINS; Transmission Control Protocol/Internet Protocol – TCP/IP; Systems Management Server – SMS; Windows Server Update Services – WSUS

Patch Management/Centralized Antivirus: Patch Link, Norton AV Corp Edition, Harris Stat Scanner, EPO Orchestrator, McAfee Hercules, Host Based Security Systems, HIPS 7.0 (Host Intrusion Protection)

PROFESSIONAL EXPERIENCE:

SUNTRUST BANK, ATLANTA, GA C/O PRINCIPAL SOLUTIONS GROUP

WINDOWS SYSTEMS ADMINISTRATOR

FEBRUARY 2016 TO PRESENT

RESPONSIBLE FOR RESPONDING TO PRODUCTION IMPACTING INCIDENTS AFFECTING THE WINDOWS SERVER INFRASTRUCTURE

RESPONSIBLE FOR SUPPORTING, TROUBLESHOOTING AND IMPROVING DISTRUBUTED ENVIRONMENT FOCUSED ON WINDOWS 2003/2008/2012 SERVERS.

MANAGED CONSISTENCY ACROSS PRODUCTION AND TEST/DEV ENVIRONMENTS

MANAGED WINDOWS CLUSTER CONFIGRATIONS, VMWARE AND HYPER-V PROD/TEST/DEV ENVIRONMENTS PROVIDING SUPPORT AND TROUBLESHOOTING DIAGNOSTICS.

GENERAL ELECTRIC, ALPHARETTA, GA C/O MICROLAND

WINDOWS SYSTEMS ADMINISTRATOR

JANUARY 2014 TO JANUARY 2016

RESPONSIBLE FOR INSTALLATION AND CONFIGURATION OF PHYSICAL AND VIRTUAL SERVERS WITH WINDOWS 2003/2008 AND WINDOWS 2012 AND LINUX OEL AND REDHAT ON DELL POWEREDGE/HP GEN8 HARDWARE AND VMWARE PLATFORMS

PERFORM DE-INSTALLS AND DISK WIPES VIA SERVICE NOW REQUESTS FOR ALL WINDOWS AND LINUX SERVERS.

WASHINGTON METROPOLITIAN TRANSIT AUTHORITY C/O MULTIVISION

SR. SYSTEMS ADMINISTRATOR

JANUARY 2013 TO DECEMBER 2013

Installed new Windows 2003/2008/2012 and Vsphere servers and rebuilt existing servers, configured Dell server hardware, peripherals, services, settings, directories, and storage.

Developed and maintained installation and configuration procedures for Windows Server software.

Performed installation/configuration, operation, and maintenance of systems hardware and software.

Ensured that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.

Provided Tier III Support per request from various group by investigating and troubleshooting issues relating to PIDS, AIMS, and RPM.

Create, change, and delete user account requests, performed daily systems monitoring, and daily backups ensuring systems data and file systems are backed up to media.

Provided server hardening techniques, applied OS patches and upgrades to Windows/Linux Servers.

Performed Asset Management, systems analysis, and procurement assistance on projects such as the Parallel Environment and Disaster Recovery of the Rail Operations Data Center.

BOOZ ALLEN HAMILTON, MCLEAN, VA C/O CLOVIS

ACTIVE DIRECTORY ENGINEER

DECEMBER 2011 TO DECEMBER 2012

Responsibilities:

Setup, Installed and Configured Cyber Ark Security Suite for Active Directory

Provided Exchange, LYNC, and Forefront Administrative Support

Provided Active Directory and Exchange Support via MS Forefront Identity Manager

Setup Accounts, Distribution Groups, external accounts, via ADUC and Exchange MMC

Setup, Installed, and Configured 2008R2 domain controllers using dell hardware and virtual machines utilizing DCPROMO.

Provided support to VM Servers environment and RDP support to physical servers running 2008R2

Provided Tier 3 help desk support using QRADAR and Remedy.

Setup, Installed and Configured SCCM 2007

MIAMISBURG COUNTY SCHOOLS, MIAMSBURGH, OHIO C/O DSP SOLUTIONS

ACTIVE DIRECTORY ENGINEER

FEBUARY 2011 TO NOVEMBER 2011

Resonsibilities:

Procured, Installed, and Configured Dell R210, R610, and R710/720 servers for migration to Windows 2008R2

Active Directory Administration, building and configuration of test domains. ADUC and GPMC management. GPO configuration, testing, and deployment.

Installed, Configured, Administered Exchange 2010

Installed, Configured, Administered SCCM 2007

Setup OCS/LYNC for Exchange

procured Quest and Windows 2008 64 Bit software for migration

Setup, installed and configured Active Directory forest, ou’s, gpo’s, and DNS Using Windows 2008R2

Use NDS Migrator to migrate all 700 user’s and data

Setup Print and File servers in Vsphere environment

Documented migration Process

Provided Training to IT staff on Active Directory Infrastructure and implementation

ENVIRONMENTAL PROTECTION AGENCY, Washington, DC

Windows Systems Engineer

March 2008 to January 2011

Responsibilities:

Worked in Shared Services to facilitate the migration of the EPA from Novell to Active Directory using Quest NDS Migrator to migrate users and data.

Performed Lotus Notes to Exchange 2007 Migration

Responsible for setup of OU Containers and Program office administrative accounts using ADUC.

Assisted in Printer migration effort, also assisted in the standup of servers that achieved milestones throughout the migration process.

Migrated over the CTS deployment effort and was responsible for setting up computer accounts, and print queues on over 5 different printer servers in ADUC

Worked very closely with federal personnel to achieve the desired results in the deployment.

Assisted with any Active Directory issues regarding users accounts, computer accounts, lockouts, GPO’s, and login script additions.

Assisted in COOP site setup using VMware 3.5 to migrate and transfer servers to a virtual infrastructure.

WALTER REED ARMY INSTITUTE OF RESEARCH/

NAVAL MEDICAL RESEARCH CENTER, Silver Spring, MD

Senior Windows Engineer

September 2006 to February 2008

Responsibilities:

Responsible for daily network administration of both the Army Active Directory infrastructure and Navy NT networks.

Setup, Configured, and Maintained Windows 2003 Servers

Setup virtual servers using VMWare 3.5

Assisted the Help Desk with setting up new user Active Directory and Exchange accounts using ADUC and Exchange MMC.

Direction from Project Manager on key tasks i.e. SQL Server, NAV CE 10 Server, WSUS Server, and Security Updates for workstation and servers.

Responsible for configuring SA4000 VPN solution and Cisco 2501 router.

Responsible for procurement of hardware and software peripherals.

Also served as Tier III technician in assisting the help desk with trouble calls.

Setup Host Based Security System software with Host Intrusion Protection.

Exchange 5.5/2000/2003 account setups, distribution list creation and overall exchange administration.

SMS was an integral part of everyday life in remote access to user’s workstations to accomplish various tasks.

Dell hardware and COTS software were standard.

Army and Navy user number about 3500 users.

Main responsibility was to ensure proficient operation of the NOC for the Navy and the Army.

DDL OMNI ENGINEERING, LLC, McLean, VA

Windows Systems Administrator

August 2004 to August 2006

Responsibilities:

Responsible for setting up Exchange 2000/2003 Exchange Servers for 4 remote sites.

Maintain, configure, and update all servers including but not limited to the Active Directory Global Catalog Server, DNS, DHCP, IIS, Exchange, and cluster servers.

Maintain Firewall and configure switches.

Setup MacAfee Security software.

Install and configured Windows 2000/2003 on Dell rack mounted servers.

Responsible for all IT procurement company wide.

Configured, install, and maintain the blackberry server, all PDA’s, laptops, desktops, and printers.

Configured and installed Mail Essentials Spam Filter which reduces 98% of company wide spam.

Assist Web Development division in procurement, installation, and maintenance of Web Servers.

Set up clustering on both nodes of the network to encompass all servers.

Responsible for corporate wide virus solutions using MacAfee EPO.

DC OFFICE OF CORPORATION COUNSEL, Washington, DC

Senior Windows Engineer

May 2003 to July 2004

Responsibilities:

Served as Team Leader for the help desk team and junior engineers.

Responsible for installation and configuration of all Office of Corporation Counsel Servers.

Maintained DHCP, WINS, PDC, BDC, and DNS Servers.

Responsible for upgrading all servers to Windows 2000/2003 Active Directory, using Dell rack-mounted servers (1600, 2900 series). Responsible for implementation of Dell/EMC AX100 Storage Area Network.

Served as Exchange 5.5 Administrator, creating accounts, performing backups, security updates and patches, and setting quotas.

Responsible for setting up Active Directory, and upgrading to Exchange 2000.

Implemented Systems Management Server 2 into the environment.

Served as backup Domain Admin. Guided the team in creating user accounts in NT, 2000, and Exchange, assigned help desk tasks such as performing backups, restores, and setting up PC’s.

Responsible for XP desktop deployment, installation, configuration, and maintenance of 500 users.

Provided training to junior engineers on LAN/WAN Connectivity issues, including routers, servers, etc.

Provided network and desktop support for 5 remote sites.

DEWITT ARMY COMMUNITY HOSPITAL, Fort Belvoir, VA

Windows Systems Engineer

October 2000 to April 2003

Responsibilities:

Created and deleted user accounts for Active Directory and Exchange.

Updated virus definitions on all servers to ensure adequate virus protection on servers and workstations.

Installed, Configured, and provided H/W and S/W maintenance to the WINS, DHCP, and BDC Servers.

Upgraded all servers to Windows 2000 using Dell rack-mounted servers (2650/2850 series).

Installed and configured Norton Antivirus Corporate Edition for the Hospital and its outer clinics.

Provided support as the Exchange 5.5 administrator.

Created users, distribution list, and organizations, provided security patches and maintain strict space guidelines.

Installed IAVA security patches and ran reports for workstations and servers using Harris Stat Scanner software.

Removed compromised machines of the network providing documentation and working with RCERT and ACERT to resolve the issue.

Installed, configured, and maintained the Net Cool 3.4 server and performed service monitoring and network discovery for possible issues in the network.

Provided technical assistance to the DMLSS group with their server and provides installations and upgrade assistance.

Provided administrator level support to the MEPRS group with their servers EASIV, and MEQSIII.

Provided installation of server and workstation software, including but not limited to Informix, Business Objects, UNIX, and Windows NT/2000.

Initial point of contact for all issues regarding MEPRS servers.

Provide support and maintenance to the DBSS server, which belongs to the blood bank unit.

Provided technical assistance to the help desk staff when required.

Provided support to the over 1300 users in the MEDCOM realm.

LAN SOLUTIONS, Fairfax, VA

Network Engineer

April 2000 to October 2000

Responsibilities:

Installed and configured Windows NT Servers housing army and navy medical in house expense software package at various installations throughout the US.

Installation process includes configuring Windows NT with C2 security, successful installation of Informix and Business Objects.

Installed, Configured, and deployed Topaz 4.5 in each environment for Initial contact on all hardware issues ranging from memory upgrades to raid failures.

Provided on-site training of the Window NT environment.

DEFENSE INFORMATION SYSTEMS AGENCY, Arlington, VA

Senior Windows Administrator

May 1998 to March 2000

Responsibilities:

Managed the installation, upgrades, and support of Windows NT systems infrastructure.

Supported over 70 Joint DOD Servers worldwide.

Performed network admin duties including daily backups.

Installed and supported Citrix win frame clients.

Installed and configured firewall using Raptor software on a SunOS platform.

Provided support to off-site administrators to resolve communication, functional and security issues.

RATIONAL SOFTWARE, McLean, VA

Windows Systems Administrator

March 1997 to May 1998

Responsibilities:

Configured, installed, and supported Windows NT workstation, Server, and Windows 95 OS.

Responsible also for Office 95 and 97, Outlook and Outlook Express, Virus protection, Visual Basic 5.

Developed dial-up scripts for NT and 95, connection to Oracle database via QVT net.

Initial contact for all workstation and phone support for all H/W and S/W issues.

Assisted management in procurement and purchase of all h/w and s/w.

Performed network administrator duties including backups and maintenance of modem pool.

Assisted users in transition from Novell to NT.

Assisted with configuration and installation of Primary Domain Controller to validate users in the McLean office with California.

PENTAGON-UNITED STATES AIR FORCE, Washington, DC

UNIX Systems Administrator

October 1993 to February 1997

Responsibilities:

Installed and maintained Sparc systems.

Performed daily backups of the networked systems.

Assist LAN Administrator with troubleshooting of secret LAN.

Created installation and user's guide for the day-to-day operations of all H/W and S/W.

Provided Tier I and II technical support on Sun workstations.

Worked with H/W and S/W vendors on purchases and problems.

Assisted programmers with development and testing of the USAF's secret program.



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