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Administrative Assistant Medical

New York, New York, United States
October 22, 2016

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Darlene Scott

**** **** **** ******

Brooklyn, New York 11236

Telephone: 718-***-****

Cell Phone: 646-***-****



SKILLS: Microsoft Office - All programs, Typing 65 wpm, Virtual Edge recruiting system,

Ringo, Emergisoft software, EDIM software, E-time training for time card

processing, SCM system, OMIS OR Scheduler, Bed Tracking, ERAS, VSAS, IDX,


EDUCATION: Certificate in Computer Operations Specialist 1993

S. C. S Business and Technical School

Administrative Assistant Certificate Program 1999

Brooklyn College

Long Island College Hospital 2008

EMT - Certified Emergency Medical Technician

New Age School 2010

Phlebotomy and EKG

Passionate initiator and people person seeking a position where I can utilize my ability to be a team-player to

positively contribute to your organizations overall goal and mission.


April – Present

New York Presbyterian Lower Manhattan Campus

Patient Care Unit Support


Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.

Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff.

Provides information by answering questions and requests.

Assign Beds to patient

Establishes patient record by preparing folder; assigning patient number; completing patient identification information.

Documents patient care services by copying nursing and physician notes to patient and department records.

Arranges discharges by notifying business office and patient transporter service.

Maintains unit operations by following policies and procedures; reporting needed changes.

Maintains patient confidence and protects hospital operations by keeping information confidential.

Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Keeps unit equipment operational by following manufacturer's instructions and established procedures; calling for repairs.

Secures patient information by completing data base backups.

Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.

Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

August 2014 – Present

Deutsche Bank Health Center

Take Care Health Solutions

Administrative Assistant/Drug Screening Coordinator


Create charts for patients

Drug Screen candidates for employment

Greet patients when entering the health center

Collect patient information for input

Create documents for Health Center distribution

Type all correspondents and memo’s

Schedule patients for lab work etc.

Faxing, copying, filing

Answer multiple lines

Call and distribute medications after delivered from pharmacy

Order supplies

Coordinate events

March 2013 – July 2014

Maimonides Medical Center, Brooklyn, NY

Urology Surgery

Office Assistant


Schedule patients for 4 Surgeons for office visits

Greet patients when enter the urology dept

Schedule patients for surgical procedures

Insurance verification

Prep charts for patients before visit.

Fax and copy when necessary

Answer multiple phone lines

Call to verify eligibility and co-pays

Collect Co-pays


Make sure supplies are ordered in a timely manner

Take messages

Call for results

Aug 2012 – Feb 2013

Maimonides Medical Center, Brooklyn, NY

Pediatric Medical Education/Residency Program

Secretary III


Coordinated calendars for Residency Program Director and Associate Program Director

Coordinated schedule for students rotating through the units (40 per month)

Coordinated Pediatric Core Clerkship activities and Electives for over 100 trainees monthly

Ensured faculty, residents and medical students have the appropriate materials, resources and information to efficiently and effectively participate in the appropriate educational programs.

Updated, produced and prepared student orientation materials: for orientation sessions

Collected and filed trainee evaluations and maintain data in database.

Organized and disseminate course evaluations

Made data presentable for presentation.

Entered and updated required information monthly for trainees meal allocation

Communicated with Office of Academic Affairs and other clerkship administrators

Prepared letters of recommendation for students as needed by faculty

Scheduled candidates for interview season

Created request for reimbursement for residents

Ensured parking pass are issued to residents in a timely manner

Composed routine correspondence for division.

Created forms were needed

Communicated daily with faculty via email to request evaluation for students.

Ordered departmental supplies

Prepared photocopy and distributing written materials to students and faculty.

Nov 2011 – Aug 2012

Maimonides Medical Center, Brooklyn, NY

Perioperative Services

Secretary III


Booking Cases for Operating Room

Stamping paperwork for patients to go into Operating Room

Call units to make sure patients are ready (NPO, Signed Surgical and Anesthesia Consents etc.)

Call Admitting to get beds for Patients

Ordering Supplies and Medications

Creating flyers for events

Printing Doctors Preference Cards

Answering Multiple Phone Lines

Putting each procedure on the board for the next day

Calling Surgeons, Anesthesiologist and RN’s once patients arrive in the OR Holding Area

June 2005- April 20, 2010

Saint Vincent’s Catholic Medical Center NY, NY

Department of Emergency Medicine

Administrative /Executive Sec III


Scheduled meeting for Associate Medical Director, Nursing Director, Nurse Manager. (Schedule for Chairman occasionally)

Coordinated Schedule for clerks and techs

Monitored clerks to ensure coverage

Followed up on Credentialing when needed

Follow up letters to patients with recall for x-ray or culture notification daily

Registered Patients when necessary

Spoke with patients regarding complaints to ensure the mission of the institution was being fulfilled.

Maintained Radiology Recalls into spreadsheet

Maintained Complaints into spreadsheet

Maintained Incident Reports into spreadsheet

Maintained Information for Director in spreadsheet for QA meetings

Updated employee files

Maintained Petty cash and reimbursements

Replaced and updated policies and procedures

Ordered supplies

Maintained information in the computer of ADP (Payroll)

Requested agency and approve time in the Ringo system

Put in request to HR when staff was needed in the Virtual Edge system

Picked up Mail and delivers it

Picked up Radiology recalls and QA from Fast Track

Sent out to Safety, Personnel Health and Risk Management all incident reports

Created Monthly Calendars

Coordinated breakfast, lunch or dinner for meetings

Scheduled MD’s/PA’s when needed

Ensured licenses, ACLS, PALS, BCLS are current

Answered multiple phone line including Nursing Director or Associate Medical Director when they’re not available.

Scheduled rooms for meeting

Faxed and made copies

Coordinated special occasions ex. Holiday parties

Aug 2000-June 2005

Saint Vincent’s Catholic Medical Center NY, NY

Perioperative Services

Administrative/Executive Secretary


Scheduled meetings for: Nursing Administrative Director, Nurse Manager.

Typed all documents needed for department

Typed all policies for Operating Room, Endoscopy and Central Sterile departments

Ensured proper privileges were submitted for surgeons

Covered for schedulers and book cases when needed

Maintained information of surgical supplies for accounts payable to bill

Maintained information for director in spreadsheet for QA meetings

Updated employee files

Replaced and updated policies and procedures

Created requisitions for CER’s (Capital Expenditure Request)

Ordered supplies

Requested monthly calendar

Created monthly reports of all expenditures

Nov 1998 - Aug 2000

Beth Israel Medical Center, NY, NY

Nursing Education Department

Senior Secretary II

Focused on Nursing Reimbursement for Conferences

Created new forms for reimbursement

Created books for educational classes

Typed memos and letters

Answered phones

Faxed, copied and filed

Oct 1993 - Nov 1998

Saint Vincent’s Catholic Medical Center, NY, NY

Prison Health Services

Administrative Assistant

Monitored 5 clerks to insure proper coverage and work distribution

Liaison between Department of Corrections and St. Vincent’s Catholic Medical Center

Typed all correspondents, Memos and letter

Created Monthly Reports

Scheduled Physicians Assistants to work at facility

Answered phones, faxed, filed and copied

REFERENCES: Upon Request

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