Darlene Scott
Brooklyn, New York 11236
Telephone: 718-***-****
Cell Phone: 646-***-****
Email: acw6nq@r.postjobfree.com
ACCOMPLISHMENTS: EMPLOYEE OF THE MONTH IN 2007 & 2008
SKILLS: Microsoft Office - All programs, Typing 65 wpm, Virtual Edge recruiting system,
Ringo, Emergisoft software, EDIM software, E-time training for time card
processing, SCM system, OMIS OR Scheduler, Bed Tracking, ERAS, VSAS, IDX,
Weblink
EDUCATION: Certificate in Computer Operations Specialist 1993
S. C. S Business and Technical School
Administrative Assistant Certificate Program 1999
Brooklyn College
Long Island College Hospital 2008
EMT - Certified Emergency Medical Technician
New Age School 2010
Phlebotomy and EKG
Passionate initiator and people person seeking a position where I can utilize my ability to be a team-player to
positively contribute to your organizations overall goal and mission.
EXPERIENCES:
April – Present
New York Presbyterian Lower Manhattan Campus
Patient Care Unit Support
Responsibilities:
Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff.
Provides information by answering questions and requests.
Assign Beds to patient
Establishes patient record by preparing folder; assigning patient number; completing patient identification information.
Documents patient care services by copying nursing and physician notes to patient and department records.
Arranges discharges by notifying business office and patient transporter service.
Maintains unit operations by following policies and procedures; reporting needed changes.
Maintains patient confidence and protects hospital operations by keeping information confidential.
Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Keeps unit equipment operational by following manufacturer's instructions and established procedures; calling for repairs.
Secures patient information by completing data base backups.
Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
August 2014 – Present
Deutsche Bank Health Center
Take Care Health Solutions
Administrative Assistant/Drug Screening Coordinator
Responsibilities:
Create charts for patients
Drug Screen candidates for employment
Greet patients when entering the health center
Collect patient information for input
Create documents for Health Center distribution
Type all correspondents and memo’s
Schedule patients for lab work etc.
Faxing, copying, filing
Answer multiple lines
Call and distribute medications after delivered from pharmacy
Order supplies
Coordinate events
March 2013 – July 2014
Maimonides Medical Center, Brooklyn, NY
Urology Surgery
Office Assistant
Responsibilities:
Schedule patients for 4 Surgeons for office visits
Greet patients when enter the urology dept
Schedule patients for surgical procedures
Insurance verification
Prep charts for patients before visit.
Fax and copy when necessary
Answer multiple phone lines
Call to verify eligibility and co-pays
Collect Co-pays
Filing
Make sure supplies are ordered in a timely manner
Take messages
Call for results
Aug 2012 – Feb 2013
Maimonides Medical Center, Brooklyn, NY
Pediatric Medical Education/Residency Program
Secretary III
Responsibilities:
Coordinated calendars for Residency Program Director and Associate Program Director
Coordinated schedule for students rotating through the units (40 per month)
Coordinated Pediatric Core Clerkship activities and Electives for over 100 trainees monthly
Ensured faculty, residents and medical students have the appropriate materials, resources and information to efficiently and effectively participate in the appropriate educational programs.
Updated, produced and prepared student orientation materials: for orientation sessions
Collected and filed trainee evaluations and maintain data in database.
Organized and disseminate course evaluations
Made data presentable for presentation.
Entered and updated required information monthly for trainees meal allocation
Communicated with Office of Academic Affairs and other clerkship administrators
Prepared letters of recommendation for students as needed by faculty
Scheduled candidates for interview season
Created request for reimbursement for residents
Ensured parking pass are issued to residents in a timely manner
Composed routine correspondence for division.
Created forms were needed
Communicated daily with faculty via email to request evaluation for students.
Ordered departmental supplies
Prepared photocopy and distributing written materials to students and faculty.
Nov 2011 – Aug 2012
Maimonides Medical Center, Brooklyn, NY
Perioperative Services
Secretary III
Responsibilities:
Booking Cases for Operating Room
Stamping paperwork for patients to go into Operating Room
Call units to make sure patients are ready (NPO, Signed Surgical and Anesthesia Consents etc.)
Call Admitting to get beds for Patients
Ordering Supplies and Medications
Creating flyers for events
Printing Doctors Preference Cards
Answering Multiple Phone Lines
Putting each procedure on the board for the next day
Calling Surgeons, Anesthesiologist and RN’s once patients arrive in the OR Holding Area
June 2005- April 20, 2010
Saint Vincent’s Catholic Medical Center NY, NY
Department of Emergency Medicine
Administrative /Executive Sec III
Responsibilities:
Scheduled meeting for Associate Medical Director, Nursing Director, Nurse Manager. (Schedule for Chairman occasionally)
Coordinated Schedule for clerks and techs
Monitored clerks to ensure coverage
Followed up on Credentialing when needed
Follow up letters to patients with recall for x-ray or culture notification daily
Registered Patients when necessary
Spoke with patients regarding complaints to ensure the mission of the institution was being fulfilled.
Maintained Radiology Recalls into spreadsheet
Maintained Complaints into spreadsheet
Maintained Incident Reports into spreadsheet
Maintained Information for Director in spreadsheet for QA meetings
Updated employee files
Maintained Petty cash and reimbursements
Replaced and updated policies and procedures
Ordered supplies
Maintained information in the computer of ADP (Payroll)
Requested agency and approve time in the Ringo system
Put in request to HR when staff was needed in the Virtual Edge system
Picked up Mail and delivers it
Picked up Radiology recalls and QA from Fast Track
Sent out to Safety, Personnel Health and Risk Management all incident reports
Created Monthly Calendars
Coordinated breakfast, lunch or dinner for meetings
Scheduled MD’s/PA’s when needed
Ensured licenses, ACLS, PALS, BCLS are current
Answered multiple phone line including Nursing Director or Associate Medical Director when they’re not available.
Scheduled rooms for meeting
Faxed and made copies
Coordinated special occasions ex. Holiday parties
Aug 2000-June 2005
Saint Vincent’s Catholic Medical Center NY, NY
Perioperative Services
Administrative/Executive Secretary
Responsibilities:
Scheduled meetings for: Nursing Administrative Director, Nurse Manager.
Typed all documents needed for department
Typed all policies for Operating Room, Endoscopy and Central Sterile departments
Ensured proper privileges were submitted for surgeons
Covered for schedulers and book cases when needed
Maintained information of surgical supplies for accounts payable to bill
Maintained information for director in spreadsheet for QA meetings
Updated employee files
Replaced and updated policies and procedures
Created requisitions for CER’s (Capital Expenditure Request)
Ordered supplies
Requested monthly calendar
Created monthly reports of all expenditures
Nov 1998 - Aug 2000
Beth Israel Medical Center, NY, NY
Nursing Education Department
Senior Secretary II
Focused on Nursing Reimbursement for Conferences
Created new forms for reimbursement
Created books for educational classes
Typed memos and letters
Answered phones
Faxed, copied and filed
Oct 1993 - Nov 1998
Saint Vincent’s Catholic Medical Center, NY, NY
Prison Health Services
Administrative Assistant
Monitored 5 clerks to insure proper coverage and work distribution
Liaison between Department of Corrections and St. Vincent’s Catholic Medical Center
Typed all correspondents, Memos and letter
Created Monthly Reports
Scheduled Physicians Assistants to work at facility
Answered phones, faxed, filed and copied
REFERENCES: Upon Request