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Customer Service Data Entry

United States
October 22, 2016

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Larhonda Cuba

Patient Account Rep

Tyler, TX - 903-***-****

To obtain a position in medical office management, in which Ive gained years of experience in and have now obtained

my Associates Degree.


Patient Account Rep

Frsenius Medical Care - Tyler, TX - April 2011 to January 2016 Medical billing and collections with Commercial, PHMO, Medicaid and Medicare insurance. Work claims and help

patients resolve their bills.

Pulmonary Specialist Of Texas, Texas

Called insurance Companies - June 2008 to April 2011 Collector/Billing

Called insurance Companies

Assisted self-pay patients with their medical billing. Medicaid/ Medicare Billing


Updated patients demographic information, and resolved billing issues. Medical records clerk

ETMC - Tyler, TX - June 2005 to March 2007


Patient Service Representative

Mother Frances - Tyler, TX - October 2002 to April 2005 check in check out schedule patients collect payments file charts recieve medical records send medical records if

needed archive charts collect from insurance file claims appeal claims post charges for the hospitalist and a little bit of coding

Sales Associate

Sears - Tyler, TX - May 1997 to November 1999

Worked cash register.. Made sure my area was clean.showed good customer service. I did inventory.. Made sure prices were marked down correctly..



Tyler Junior College


Tyler Junior College - Tyler, TX

Certification in Medical

Tyler Junior College - Tyler, TX


I am proficient in, data entry, scheduling, billing and collection, posting/coding, medical records, and customer service, holding 10yrs of experience in each area. Im dependable, organized, upbeat, assertive, and take initiative in

any job I do.

Computer Skills

• Desktop Publishing Software (InDesign, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc) Language Skills

English - Excellent ( Read Write Speak )

Additional Skills

Customer Service Skills

Self pay collections

data entry

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