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Customer Service Microsoft Office

New York, New York, United States
October 21, 2016

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Valeriya Kuzmina

Staten Island, New York *****718-***-****●


Seeking a position in retail customer service utilizing my skills, experience and training to ensure positive experiences for those individuals visiting my employer’s establishment EXPERIENCE

Euromebel Furniture Moscow, Russia

Owner/ Operator 10/2008- 7/2016

Displayed new furniture in effort to attract new customers and promote sales

Provided customer service in the answering of questions related to home furnishings, price or function

Assisted customers in the design lay-out of furniture for their homes

Ordered specialty pieces based upon customer request

Arranged for delivery of purchased furnishings

“Alfa-Plate” Moscow, Russia

Director of the Company 04/2006- 10/2008

Hired and trained all new hires in company policies and procedures

Met with vendors to arrange for new products or re-supply of established inventory

Displayed new clothing in effort to attract new customers and promote sales

Reviewed employee performance for purposes of promotion, salary increases or termination

“Cameo” St. Petersburg, Russia

Company Manager 10/2000-04/2006

Duties included but were not limited to those as listed above VOLUNTEER EXPERIENCE

Endless Genericity Brooklyn, NY

Volunteer 9/2015- 7/2016

Zvezdochka Pskov, Russia

Mentor in children’s in pre-school


Kursk Academy of State and Municipal Service Kursk, Russia Degree Combined Bachelor’s and Master’s Degree in Public Administration 2014 SKILLS

Strong work ethic with short learning curve

Bilingual in English and Russian in both spoken and written form

Proficient in the use of Microsoft Office Applications

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