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Customer Service Microsoft Office

Atlanta, Georgia, United States
October 23, 2016

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I am currently a part-time undergraduate student at Georgia State University majoring in psychology. I am very flexible and also very responsible. I have great customer service presence, and excellent organization skills. I just want the chance to build my skills and experience by obtaining a position in the Atlanta metropolitan area that will allow me to learn, grow, and achieve.


Computer: Very comfortable working with computers and mobile devices, including system set-up programming procedures, security access set-up and reset, as well as some physical aspects of technical support. Working knowledge of Microsoft Office document software including Word and PowerPoint and I am always on task.

Languages: Fluent speaker of French, Creole, Spanish and English.

Work Experience:

Customer Service Representative

T-Mobile (T.K. Communications - Authorized Representative ;), Ft. Pierce, FL; 9/2015 -06/ 2016

Signed up new customers for mobile service

Registered new customer’s mobile devices on T-Mobile’s network

Sold mobile phones - which included explaining features and functions of various devices

Diagnosed and corrected customer mobile device technical issues

Processed sales transactions in P.O.S. system

Ensured guests were serviced with courtesy and in a timely fashion.

Chick-Fil-A Restaurant, Ft. Pierce, FL Cashier, Food Expediter 9/2014 - 4/2015

Took, rang-up, and expedited customer food orders.

Ensured guests were serviced with courtesy and in a timely fashion

McDonalds, Ft.pierce FL Manager 2/2012 – 7/2014. I started off as a crew trainer and worked for five months as a crew trainer, further on i was promoted as one of their managers and from there on I worked as a manager with that company for two years. I cease working with the company due to my education because I wanted to continue on with college which was located out of state.

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