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Customer Service Sales Associate

New York, New York, United States
October 23, 2016

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Dacoda M. Johnson

*** *. ***** **. *** *b

New York,New York 10035



• Customer Service: Professional, friendly disposition and attitude. Monitoring of sales, and, Inventory of goods and merchandise.

• Supervisory Skills: Supervised employees and manage departments in which overseer of.

• Trainer and Evaluator: Able to train, demonstrate and evaluate the assigned tasks which are expected to be performed in an accurate, dedicated, and professional manner.

• Cashier Operator and Tally Person: The ability to add, subtract, divide and multiply merchandise and goods purchased. Tally all receipts, returns and exchanges

• Conflict Resolution Specialist: The ability to resolve conflicts and disagreements amongst customers and employees in a matter which allows all parties to be satisfied and are aware of effective communication

• Sales Associate: Assisting customers with a selection of goods and merchandise based on preference

• Teacher Assistant/The responsibilities of a T.A. includes; supporting instructional agenda's, providing group and individual learning support. Also, supporting school community programs

• Direct Care: Direct Care responsibilities includes; discussion of assigned duties daily for residential youths. Preparing youths for Adulthood


Advanced Direct Care SocioTherapist, The Children's Village, DobbsFerry, NY 2015-2016

•Able to carry out therapeutic regiments such as behavior modification and professional development programs .

•Presenting current and other educational subject matters to youths by displaying appropriate role-playing methods, group and or individual discussions

•AWOL risk counselor

•Youth/Family 1 to 1 counseling

Teachers Assistant, Greenburg 11 UFSD, Dobbs Ferry, NY 2011-2016

•Tutor and assist students 1 to 1 or in small groups in effort to help students master assignments

• reinforcing learning concepts presented by teacher

• Supervising students studies and social group activities

Telemarketing/ Door to Door Service, IDT Energy, Manhattan, New York 2010-2011

• Presentation for IDT

•Recruiting customers, and visiting the homes and businesses of clients interested in the overall deduction of electric/gas costs and services

Sales Associate/ Merchandiser Overseer, Shique, Harrisburg, Pennsylvania -2009-2010

•Overseer on new merchandise

•receipt tracker

•style mannequins

•Rearranging merchandise fixtures

•Completing assigned floor plans

Lifeguard/Front Desk/ HouseKeeping, Hampton Inn Hotel,Harrisburg, Pennsylvania


•Clean pool area daily

•Check temperature/chemical reactions

•Greet guests

•Answer calls

•Check guests in/out

•Tidey rooms


Central Dauphin East High School, Harrisburg, Pennsylvania

•High School Diploma, 2008


•Experience with Microsoft- Word and Excel, Outlook, Power Point

•Excellent communication skills with a focus on costumer service

•Experience with TCI (therapeutic crisis intervention) restraint

•Familiar with CPR

•Exercise stress tests

•Experience with the Stress Level of a Crisis

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