Customer Service Sales Associate
Dacoda M. Johnson
New York,New York 10035
acw62e@r.postjobfree.com
PROFILE
• Customer Service: Professional, friendly disposition and attitude. Monitoring of sales, and, Inventory of goods and merchandise.
• Supervisory Skills: Supervised employees and manage departments in which overseer of.
• Trainer and Evaluator: Able to train, demonstrate and evaluate the assigned tasks which are expected to be performed in an accurate, dedicated, and professional manner.
• Cashier Operator and Tally Person: The ability to add, subtract, divide and multiply merchandise and goods purchased. Tally all receipts, returns and exchanges
• Conflict Resolution Specialist: The ability to resolve conflicts and disagreements amongst customers and employees in a matter which allows all parties to be satisfied and are aware of effective communication
• Sales Associate: Assisting customers with a selection of goods and merchandise based on preference
• Teacher Assistant/The responsibilities of a T.A. includes; supporting instructional agenda's, providing group and individual learning support. Also, supporting school community programs
• Direct Care: Direct Care responsibilities includes; discussion of assigned duties daily for residential youths. Preparing youths for Adulthood
EXPERIENCE
Advanced Direct Care SocioTherapist, The Children's Village, DobbsFerry, NY 2015-2016
•Able to carry out therapeutic regiments such as behavior modification and professional development programs .
•Presenting current and other educational subject matters to youths by displaying appropriate role-playing methods, group and or individual discussions
•AWOL risk counselor
•Youth/Family 1 to 1 counseling
Teachers Assistant, Greenburg 11 UFSD, Dobbs Ferry, NY 2011-2016
•Tutor and assist students 1 to 1 or in small groups in effort to help students master assignments
• reinforcing learning concepts presented by teacher
• Supervising students studies and social group activities
Telemarketing/ Door to Door Service, IDT Energy, Manhattan, New York 2010-2011
• Presentation for IDT
•Recruiting customers, and visiting the homes and businesses of clients interested in the overall deduction of electric/gas costs and services
Sales Associate/ Merchandiser Overseer, Shique, Harrisburg, Pennsylvania -2009-2010
•Overseer on new merchandise
•receipt tracker
•style mannequins
•Rearranging merchandise fixtures
•Completing assigned floor plans
Lifeguard/Front Desk/ HouseKeeping, Hampton Inn Hotel,Harrisburg, Pennsylvania
-2007-2009
•Clean pool area daily
•Check temperature/chemical reactions
•Greet guests
•Answer calls
•Check guests in/out
•Tidey rooms
EDUCATION
Central Dauphin East High School, Harrisburg, Pennsylvania
•High School Diploma, 2008
SKILLS
•Experience with Microsoft- Word and Excel, Outlook, Power Point
•Excellent communication skills with a focus on costumer service
•Experience with TCI (therapeutic crisis intervention) restraint
•Familiar with CPR
•Exercise stress tests
•Experience with the Stress Level of a Crisis
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