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Customer Service Sales

Location:
Severna Park, Maryland, United States
Posted:
October 20, 2016

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Resume:

Professional Summary

Skills

Work History

Education

KAREN BECKNER

Severna Park, MD 21146 (C) 386-***-**** acw5yw@r.postjobfree.com Talented Customer Service/Brand Specialist effective at multi-tasking and balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets and customer satisfaction.

People-oriented

Dedicated team player

Detail-oriented

Exceptional interpersonal skills

Expert in customer service

Self-motivated

Adept multi-tasker

Positive attitude

Server and Bartender 03/1996 to 03/2016

Various Restaurants (List available) – Deltona, FL, Hampton, VA and Gatithersburg, MD Greeted guests in a timely and professional manner. Waited on multiple customers at the bar and throughout the restaurant. Displayed enthusiasm and knowledge about the restaurant's menu and products. Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members. Kept bar fully stocked while also taking weekly inventory and inputting order. Processed orders on a computerized Point of Sale system. Upheld strict cash handling procedures.

Cashing out Servers and counting down drawer for next shift Brand Ambassador 04/2012 to 01/2015

Self Empoyed – Daytona Beach & Orlando, FL

Greet new prospective clients with a smile, outgoing and friendly personality. Understand the customers needs as well as educate them on how the product I was promoting can help them in their day to day life.

Bring in new accounts and be a dedicated team player. Have complete product knowledge and exceptional communication skills. Customer inquiries and professional customer interactions.

Clients include Harley Davidson, At&T, Kiss Cosmetics and Signature Concepts. Owner, Manager and Book Keeper 03/2010 to 10/2013

Hungry Goat Lawn Service – Deltona, FL

Answered customers' questions regarding services, prices and availability. Create weekly & monthly service schedule.

Maintain and track business finances; billing, income and payroll via quickbooks. Recorded prospect contact information.

Emphasized services based on customers needs.

Maintained friendly and professional customer interactions at all times. Set up new accounts, established customer credit and set up payment methods. Complete end of week and month reporting for all accounts Certificate: Film and television acting, script writing and film production 2006 Zarro Acting Academy - Norfolk, VA

High School Diploma: 1996

Watkin's Mill High School - Montgomery Village, MD



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