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Test Cases Quality

Centreville, Virginia, United States
October 20, 2016

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Status: U.S. Citizen

Professional Summary

Over 7+ years of proven experience in IT industry with extensive experience in Business analysis, Software Quality Assurance and Maintenance of reporting environments.

Experience in Software Development Life Cycle and Testing Methodologies from project definition to post-deployment documentation.

Extensive exposure to data related projects with healthcare, insurance and telecom industries that include hands on experience in building data sets and conditioning data for automation testing.

Expertise in writing Test Plans, defining test scenarios and test cases, developing and maintaining test scripts based on business and functional requirements.

Proficient in automated tools using Mercury Interactive/HP tools (Quick Test Pro, Win Runner, Test Director, Quality Center) Century Test Automation (CTA)) and Rational Tools ( Rational Clear Case, and Rational Clear Quest).

Experience as SOAP Web Services Tester and expertise in testing web services via SOAP, using the open source testing tool SoapUI.

Good working Experience with Commercial-Off-The-Shelf (COTS) software like SAP Business Objects, Informatica and other enterprise application packages.

Extensive experience on Manual Testing and Automated Testing.

Ability to manage and track the requirements through Requirements Traceability Matrix.

Experience on Defect tracking tools like Bugzilla, Jira, Test Director and Internal tools.

Strong Experience in GUI Testing, Functional Testing, Regression Testing, Integration Testing, Compatibility Testing, Performance Testing and User Acceptance Testing.

Experience in both Front-End and Back-End Testing.

Experience in preparing and maintaining Requirement Traceability Matrix document.

Extensive working knowledge in UNIX and Windows platforms.

Ability to manage and prioritize multiple tasks simultaneously.

Motivated and hardworking individual with excellent organizational and time management skills with strong work ethics.

Excellent analytical and problem-solving skills.

Technical Skills

Programming Languages

PL/SQL, T-SQL, VB, C, C++, Java

Scripting Languages

JavaScript, VBScript, TSL

Web Technologies


Microsoft Products

Word, Excel, PowerPoint and Visio


MS SQL Server, Oracle, MS Access

ETL/Reporting Tools

Informatica, Business Objects, MS-SQL Server Reporting Services (SSRS)

Testing Tools

QTP, Century Test Automation (CTA), Century Shield, Win Runner, ALM,SOAPUI, Test Director and Quality Center

SDLC Methods

Agile Scrum, Waterfall

Operating Systems

Windows, MS-DOS, UNIX

Professional Experience

Accenture Federal Services

Washington DC

App Support Functional Tester

Aug 2015– Sep 2016

Project: PTR (Product Tracking & Reporting)

Product Tracking and Reporting (PTR) is the database that stores tracking scan data for all

barcoded packages and extra services products. The scan events take place from acceptance all

the way to delivery. The tracking information comes from business mailer's files, handheld

scanners, retail equipment, mail processing equipment, and several other Postal systems.


Developed test scripts with expected results as per the requirements.

Developed input test data for use during test execution.

Followed the processes as outlined by the PTR by conforming to testing standards.

Peer reviewed other team members’ test scripts and test data as requested.

Executed test scripts, maintained and prioritized issues using Test Director, Team Track, and Remedy applications.

Worked with the development team to resolve all the issues that occurred during the testing process.

Followed the defect process in order to troubleshoot issues, documented detailed steps to replicate the issue, track all defects through to resolution, and validated fixes.

Proactively looked for ways to contribute in areas and took additional responsibility that were outside of the immediate area of responsibility and helped the team in taking care of incident tickets.

Tracked the time spent on project tasks within the project guidelines by updating the daily metrics.

Communicated the status, risks, and issues to team lead in a timely manner to minimize the impact on the delivery schedules.

Produced high-quality deliverables and delivered by set deadlines.

Environment:QTP, ALM, Jira, Oracle PL/SQL 9i/10g, UNIX HP/Solaris,Informatica, Java

QSSI Columbia MD

QA Analyst/Tester

Oct 2014 – July 2015

Project: CMS (Centers for Medicare & Medicaid Services)

This project involves testing of the software programs which will implement projects in communities across the nation that aim to deliver better health, improved care and lower costs to people enrolled in Medicare, Medicaid and the Children’s Health Insurance Program (CHIP)


Participated in writing Test plans, Test scenarios, Test cases, and software documentation from business, technical and functional requirements.

Logged the defects with proper priorities and severities, analyzed and reported the Defects using ALM (Application Life Cycle Management).

Coordinated software test and evaluation requirements (technical and functional).

Involved in creation and maintenance of Enrollment Policies and Procedures.

Coordinate with Credentials, Configuration to process enrollment transactions.

Writing test plans including detailed scripts and scenarios for testing enrollment software releases.

Executing test scripts during test events as required.

Writing defect reports for issues encountered during testing process.

Interacted with Project Managers and related users to follow up on Defects/Issues till resolution.

Involved in end to end testing from account creation to enrollment in health plans.

Involved and tested Open Enrollment Scenarios like Individual Application,Plan Compare,and My Account.

Extensively worked with data quality team in building test plans to addresses the correctness of data.

Performed Functional/Regression testing, Unit testing, Integration testing and User Acceptance testing.

Compared and analyzed the Test Results for every release and provided reports for management.

Environment: QTP, ALM, Jira, Oracle PL/SQL 9i/10g, UNIX HP/Solaris.

Verizon, Philadelphia, PA

QA Analyst / Tester

Nov 2011 – July 2014

Verizon Communications Inc. is a global leader in delivering broadband and other wireless and wireline communications services to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, with more than 104 million total connections nationwide.

Project: Verizon VSO Automation

We configured and built testing capability to automate HR/Payroll, Finance and Intranet/Internet applications used throughout the Verizon footprint. Successfully tested and provided certification that the automation was working correctly and the results were correct.


Co-ordinated with customers in gathering the requirements and specifications and Prepared detailed Test Plan and Test Cases

Worked with management to plan, schedule, execute and deliver high quality solutions per the project schedule.

Developed and executed test plans, test cases and test automation scripts.

Investigated and resolved technical issues in the QA environments and communicated issues with various departments.

Created QA Project Plans for all phases of the Life Cycle for Resources located in India.

Created Test Strategy and Test Plan documents.

Reported the Defects through Quality Center.

Extensively used SQL queries to check storage and accuracy of data in database tables.

Used SQL for Querying the Oracle database.

Documented the successes and failures of all executed test procedures.

Developed and executed test plans, procedures and scenarios for unit, process, function, system integration and acceptance testing.

Worked directly with developers and leads to focus on front-end, middle-tier, and back-end testing in identifying the problem areas, communicated and monitored them to ensure that the problem is resolved.

Created automated test scripts, verified traceability of Test Conditions to Test Cases.

Consulted with the development and requirements team to coordinate and test the applications.

Coordinated Off-shore Development / Test Resources.

Involved in walkthroughs and formal meetings with developers to discuss enhancements and modifications

Performed Functional, Integration and Retesting.

Performed Regression testing after fixes and Modifications.

Participated in all aspects QA and assisted management team in the process execution and analysis.

Environment: CTA, Century Shield, Century Gateway, JIRA,, SQL Server, Share point, Java2.0, Windows XP.

NCH, Columbus, OH

Senior Analyst QA

Sep 2009 – Jul 2011

Nationwide Children’s Hospital (NCH) is one of the largest and most comprehensive pediatric hospitals and research institutes in the United States. The project comprised of reporting the hospital billing, insurance claims and physicians billing.


Analyzed User requirements specifications and Prepared Detailed Test Plan and Test Cases

Writing and executing software System test plans and Test cases.

Tested the backend database using SQL queries.

Involved in Developing Test Plans, Test Cases & Test Scripts.

Involved in the functional testing of web pages using QTP.

Developed and executed various end-to-end scripts using QTP for automated testing of each individual Functionality & Regression Testing of the applications.

Responsible for GUI Testing, System Testing, Regression Testing and Acceptance Testing using QTP.

Prepared status summary reports with details of executed, passed and failed test cases.

Responsible in providing regular test reports to the management.

Developed Test scripts in QTP.

Developed test cases based on the Test plan, Use Cases.

Executed the Automated and Manual Test Cases and reviewed the defects.

Reported the Defects through Quality Center.

Reported the bugs, Email notifications to the developers using the Test Director.

Writing and executing software System test plans and Test cases.

Managed requirements using Test Director.

Documented Test cases corresponding to business rules and other operating condition in Test Director.

Environment: Quality Center, Test Director, Win Runner, QTP, Oracle 10g, BOXI 3.1, MS SQL Server 2005, Manual Testing

Geico, Bethesda. MD

QA Analyst / Tester

Jan 2007– Aug 2009

GEICO provides various products like auto insurance, motorcycle insurance, ATV insurance, homeowner's, condo, renter's insurance. Geico provides quotes for different kinds of insurance products. Worked on the Rate Quote System which is a web-based application accessed by potential customers to buy Insurance products.


Analyzing the Business Requirements, Functional Specification and Design Documents.

Involved in Preparing Test Scenarios, Test Conditions and Test Cases based on the Functional specifications, Design Documents and Use Cases.

Involved in Reviewing and Finalizing the Test Cases for the Execution.

Involved in Functional Testing and Regression testing by using Mercury Automation tool QTP.

Conducted GUI Testing, Navigation Testing and Smoke Testing and Compatibility Testing.

Creating and configuring the standard and custom objects using Virtual Object wizard.

Executed scripts with different sets of data using Data Driven Wizard in QTP.

Creating, executing, coding and enhancing the Automation test scripts using QTP

Uploading the Manual and Automated Functional Test Cases into Test Plan Tab in the Quality Center.

Mapping the Test Cases from Test Plan Tab to Test Lab Tab under Quality Center for Execution.

Executed the Automated and Manual Test Cases and reviewed the defects.

Preparation of Defect Summary report and Daily Status reports.

Performed Regression testing for the various modules of the application.

Developed scripts for the applications as required.

Preparation of Test Cases using Business Requirement Document, Technical Requirement Document, Use cases, Schemas and DTD’s

Coordinated with support team in providing the inputs to resolve the QTP issues.

Made every effort to accommodate all testing requests and deliver a quality product to meet the expectations of the customer.

Reported defects through Quality Center.

Always worked with strong sense of responsibility, not only took the ownership of the task assigned but was also accountable for the task performed.

As a coordinator to execute the test cases interacted with customers and team members in accomplishing the tasks of executing the smoke tests, updating the progress of the process,

Advocated ideas those were productive both for the project and the company as a whole.

Also suggested and implemented to record and log the issues encountered with QTP freezing issues to effectively use them in resolving the issues.

Environment: Quality Center, Test Director, WinRunner, QTP, ASP.NET, HTML, MS SQL Server, Manual Testing


M.S(Master’s post graduate degree in Science)

PGDCA (Post Graduate Diploma in Computer Applications)

Certifications & Training

Received training in Quality Management (Quality Planning, Quality Assurance and Quality Control).

Brainbench Certified in Software Testing.

Brainbench Certified in WinRunner.

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