LaToia Williams, CPhT

P O Box ****, Huntsville AL 35815

Cell Phone 256-***-**** Home Phone 256-***-****

acw5xp@r.postjobfree.com

Education

Remington College, Mobile, AL Pharmacy Technician Program (Diploma). Graduated May 2004.

Certified Pharmacy Technician: National Healthcare Association License: F6D7M3J2.

Virginia College, Mobile AL, Medical Assistant, Associate Degree. Graduate June 2009.

PHARMACY TECHNICIAN EXPERIENCE

Crestwood Hospital Pharmacy

1 Hospital Drive, Huntsville AL 35801

Position: Certified Pharmacy Technician

Dates: 5/2016 – Present Supervisor: John Sims 256-***-****

Walgreen Pharmacy

2784 Carl T Jones, Huntsville AL 35802

Position: Certified Pharmacy Technician

Dates: 01/2016 – 5/2016 4 months

Wal-Mart Pharmacy: New Hope Neighborhood Market

10188 Highway 431 South, New Hope Al 35760

Position: Certified Pharmacy Technician

Dates: 12/2014 –December 2015 (Store Closed) 12 months

CVS Pharmacy

8470 Balch Road, HW 72 W, Madison, AL 256-***-****

Position: Pharmacy Technician

Dates: 3/2014- 8/2014 (Temporary) 5 months

Urgent Med Care

7583 Wall-Triana Highway, Madison, AL 256-***-****

Positions: Pharmacy Technician and Medical Receptionist

Dates: 4/2012 –10/2012 (Temporary) 6 months

Career Staff Rx (OmniCare Pharmacy)

6767 Old Madison Pike, NW Huntsville, AL 256-***-****

Position: Pharmacy Technician

Dates: 1/2012- 3/2012 (Temporary) 3 months

Rite Aid Pharmacy

3082 Bienville Blvd, Ocean Springs, MS 39654 228-***-****

Position: Pharmacy Technician and Sales Associate

Dates: 3/10- 3/11 (Moved to Huntsville AL) 1 year

Internship: Biloxi Regional Medical Center

150 Reynoir Street, Biloxi MS 39530 228-***-****

Position: Pharmacy Technician

Dates: 3/04-6/04 4 months (Externship)

Wal-Mart Super-Center Pharmacy

3911 Bienville Blvd, Ocean Springs, MS 39654

Position: Pharmacy Technician Trainee

Dates: 10/03- 3/04 6 months

Pharmacy Technician Duties:

Review physician orders for completeness. Transcribes appropriate information through computer order entry to generate patient medication profile by using pharmaceutical and medical terminology.

Work closely with Registered Pharmacy in selecting and preparing medications, and pharmaceutical products by name and dosage listed on physician's order. Verify prescription instructions. Prepare and verify labels to ensure medication is correct. Add warning labels to packages to ensure patient safety.

Place merchandise in proper container with correct label, make required notations and initials physician's orders.

Documents information on logs, worksheets, and emergency carts, promptly and accurately.

Review physician's orders and patient medical record in order to determine whether allergies and sensitivities have been documented. Dispense medication by performing final preparation for new prescriptions and refills.

Assure allergy and sensitivity information is recorded on patient medication profile. Alert pharmacist when prescribed medications may be contraindicated due to drug allergies, sensitivities, or interactions as indicated by information systems.

Prepared and Fill unit dose mediations from patient medication administration records by dispensing the appropriate supply through calculations based on dosage, strength, substance, quantity and frequency of administration. Prepare out outgoing prescriptions for patients.

Perform substitution of drug equivalents through knowledge of generic, trade, chemical drug names and approved therapeutic equivalents.

Reviews medication administration record for appropriateness (drug entry, dosing frequency, documentation of administration), advises appropriate licensed personnel of discrepancies

Maintain pharmacy inventory and stock control/stock levels in designated areas; review pharmacy inventory for medications to be returned (expired products, deteriorated products, illegible labels). Order supplies to maintain stock levels.

Assist the pharmacist in preparation, distribution, record-keeping and reporting of controlled substances, i.e., narcotics, hypnotics, barbiturates, etc (Class II, III, IV, V), governed by federal & state law. Distinguish controlled substances on physician's orders.

Use mathematical calculations and conversions.

Prepare sterile intravenous piggybacks, large volume parenteral, syringes, chemotherapy, TPN, PPN, tumescent fluids, Nerks and narcotics and bulk manufactured products using techniques governed by aseptic parenteral admixture policies & procedures.

Operate and maintain specialized pharmacy equipment (such as automated dispensing devices, IV compounding pumps, & unit dosing machines, Connexus Pharmacy Software), EMR Software, cleaning, and performing periodic checks and adjustments.

Operate National Precursor Log Exchange (NPLEX) for pseudoephedrine. Utilize computerized medication information databases.

Operate Pyxis Med Station 4000, Med Host, Packing System- Euclidvantage, Milt.

Chart all scheduled maintenance designed to ensure sterility according to protocol.

Assist in medical office stocking-to-standards by organizing, replenishing stock, preparing bulk and quantity issues, preparing monthly recharges & credits.

Maintain computerized records, logs, and registers for each item to detail all transactions. Maintain up-to-date signature cards/forms for all authorized recipients.

Maintain patient files to ensure that all files are maintain in accordance to federal Health Insurance Portability and Accountability Act (HIPPA), patient privacy, confidentiality, internal controls. Instruct patients on confidential material.

Receive and respond to telephone inquiries. Respond to staff inquires pertaining to medication stocks, pharmacy fill and refill orders and medication dosage. Relay incoming calls and messages to the appropriate staff. Obtain and verify insurance information. Contact insurance company to verify insurance information when necessary.

Work with newly hired pharmacy technicians on pharmacy procedures.

Greet patients in polite, prompt, helpful manner and provide instructions and directions. Serve as the point of contact and a source of information to explain pharmaceutical and healthcare regulations, guidelines, and procedures to patients. Provide assistance on healthcare related matters.

Thorough knowledge and understanding of healthcare and pharmaceutical principles, regulations, directives, guideline, practices, methods to provide excellent healthcare services, assistance and support to patients.

MEDICAL ASSISTANT TRAINING

Internship: MS Coast OBGYN

21 Doctors Drive, Ocean Springs, MS 39564

Dates: 6/08-8/08

Receive and direct patients and visitors. Screen patients to determine the purpose of their visit. Greet patients in polite, prompt, helpful manner and provide instructions and directions. Inform medical staff of patient’s arrival.

Screen patients to determine the purpose of their visit. Show patients to examination rooms and prepare them for physician. Observes patients for obvious signs of discomfort, illness, or stress, notifying professional staff of perceived emergencies. Take and record patient’s vital signs (blood pressure reading, pulse rate, respiratory rate, and temperature, height and weight).

Perform fatal heartbeat monitoring, perform EKGs.

Review patient charts and record a variety of medical data such as vital statistics and medical history. File results of lab test (X-rays, EKGS, in patient’s records). Administer injections, collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing. Draw blood with the assistance of a Certified Phlebotomist. Perform a variety of receptions, clerical and record-keeping duties and procedures. Answer routine inquiries, make appropriate referrals.

Schedule patient appointments. Call patients to change, cancel, and/or remind of upcoming appointments. Make appropriate changes to automated appointment system and medical records. Perform administrative tasks such as processing initial patient registrations, creating patient profiles, schedules, ordering supplies and products. Prepare recurring and special reports.

Assemble patient records according to prescribed formats. Record medical results of treatment in medical records. Review patient charts and record a variety of medical data such as vital statistics and medical history. File results of lab test (x-rays, EKGs, and inpatient records). Maintain patient files to ensure that all files are maintain in accordance to federal Health Insurance Portability and Accountability Act (HIPPA), patient privacy, confidentiality, internal controls. Instruct patients on confidential material.

Prepare and administer medications as directed by a physician. Authorize drug refills and provide prescription information. Excellent knowledge of medical and pharmacy terminology.

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them from testing. Draw blood with the assistance of a Certified Phlebotomist.

Review and interpret healthcare guidance, directives, and regulations to provide to provide operational information, advice, and assistance, regarding healthcare regulations related to patient care, tests, treatment and insurance eligibility.

Thorough knowledge and understanding of healthcare and pharmaceutical principles, regulations, directives, guideline, practices, methods to provide excellent healthcare services, assistance and support to patients.

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Clean and sterilize instruments and dispose of contaminated supplies

OPTICAL EXPERIENCE

Wal-Mart Vision Center

1301 SW 37th Street (Topeka Blvd), Topeka KS 66611

Position: Sales Associate

Dates: 5/2000 – 8/2001 (15 months)

Sears Optical

2600 Beach Blvd # 67, Biloxi, MS 39531

Position: Sales Associate

Dates: 3/09-8/09 (Temporary) 6 months

Eye Glass Factory 228-***-****

4505 Hospital Street, Pascagoula MS 39581

Position: Sales Associate

Dates: 5/03-9/03 (Temporary) 4 months

Duties:

Served as a supportive member of the Optical Vision Management Team in providing caring, efficient, and quality vision services. Assist with testing patient’s vision, providing frame styling services, instructing patients in contact lens handling.

Serve as the point of contact and a source of information to explain optical and healthcare regulations, guidelines, and procedures to patients. Provide assistance on healthcare related matters.

Prepare treatment/exam rooms for patient examinations, keeping the rooms neat and clean. Clean and sterilize instruments and dispose of contaminated supplies. Obtain optical images to provide to optometrist. Conduct preliminary and special eye testing such as OCT/retina scans (optical coherence tomography), pupil functions, and glaucoma testing.

Thorough knowledge and understanding of healthcare principles, regulations, Occupational Safety and Health Administration (OHSA), American National Standard Institute (ANSI). Association of Nutrition Service Agencies (ANSA) guidelines/standards directives, guideline, practices, methods to provide excellent healthcare services, assistance and support to patients.

Assist with frame selection, and order prescribed lenses. Adapt and fit eyeglasses or contact lenses for persons needing prescription eyewear. Adjusts the frames and fits them properly onto the patient’ face, repair and replace eyewear parts. Maintain inventory, medication, and supply orders.

Schedule patient appointments. Call patients to change, cancel, and/or remind of return visits, upcoming/follow up and referral appointments. Make appropriate changes to automated appointment system and medical records. Perform administrative tasks such as processing initial patient registrations, creating patient profiles, schedules, ordering supplies and products. Prepare recurring and special reports.

Receive and respond to telephone inquiries. Relay incoming calls and messages to the appropriate staff. Distribute mail. Obtain and verify insurance information. Contact insurance company to verify insurance information when necessary.

Use the automated system (including Microsoft Suite) to create a variety documents, including reports, worksheets, correspondence, and messages with responsibility for proper format, spelling, grammar and punctuation. Use Microsoft Outlook and other e-mail systems to send and receive information by e-mail.

Perform administrative tasks such as creating patient profiles, ordering supplies and products. Maintain patient files to ensure that all files are maintain in accordance to federal Health Insurance Portability and Accountability Act (HIPPA), patient privacy, confidentiality, internal controls. Instruct patients on confidential material.

Assemble computerized patient records according to prescribed formats. Record/document medical results of treatment in medical records. Review patient charts and record a variety of medical data such as vital statistics and medical history. Use judgment in ensuring patient privacy and confidentiality. Always exercised utmost discretion, diplomacy, and tack in patient and staff interactions.

Obtain and verify insurance information. Contact insurance company to verify insurance information when necessary.

Greet patients in polite, prompt, helpful manner and provide instructions and directions. Inform medical staff of patient’s arrival.

Thorough knowledge and understanding of healthcare, medical, and pharmaceutical principles, terminology, regulations, directives, guideline, practices, methods to provide excellent healthcare services, assistance and support to patients.

AWARDS AND CERTIFICATION

Member of the National Healthcare Association

Maintain Pharmacy Technician Certification with required Continuous Education

Registered MS Pharmacy Technician License 2004 - 2014

REFERENCES

Mr. Spencer Cunningham, 117 Herrick Drive SW, Huntsville AL 502-***-****; acw5xp@r.postjobfree.com.

Ms. Danielle Johnson, 2603 Academy Drive, Huntsville AL 35811 256-***-**** acw5xp@r.postjobfree.com

Mr. Tim Dozier, 101 John Coffee Court, Madison AL 35757 256-***-****; acw5xp@r.postjobfree.com

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