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Customer Service Sales

Louisville, Colorado, United States
October 20, 2016

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***** * *** **, *******, ok 74467 • H: 918-***-**** • C: 918-***-**** • Supervisor who thrives in a dynamically changing environment while working as a team member and meeting all production deadlines. Efficient CNC Machinist with over 20 years of progressive experience in a manufacturing environment. Adaptable Machinist adept at assembling and disassembling small parts made of brass, bronze, stainless steel and plastic. Energetic and dedicated to completing each job to the satisfaction of the customer. CNC machine operation

Efficient troubleshooter


Mechanical drawing interpretation

Sawing and sanding

Caliper use

Fanuc controls

Large lathe operation

ISO 9000 certified

08/2004 - 04/2016


Crosby Group - 2801 Dawson Rd

Supervisor over CNC machines and manual machines, Tool and Die. Also other responsibilities included production control hours needed for work Department Safety Meetings, ordering tooling for Cnc machines and any other needed for Department use, Inventory control, WIP, Lean Manufacturing 10 years of experience in work flow design and implementation, Programing if needed Mazak controls, First article inspection per production run and threw out shop areas. 04/2000 - 03/2002

Counter Sales/Night Manager

Oreilly Automotive - Coweta/Wagoner okla

Performed nightly store and team performance audits. Analyzed customer levels and planned resources according to needs. Resolved customer service issues promptly.

Maintained work environment in clean and sanitary manner. Completed routine store inventories.

Generated spreadsheets detailing sales information. Trained new employees on proper protocols and customer service standards. Prepared materials for following shift.

Walked around facility frequently to check activities. 08/2002 - 08/2004

Car Sales

Car-Mart of Muskogee - Muskogee

Attended monthly sales meetings and quarterly sales trainings. Negotiated prices, terms of sales and service agreements. Created sales contacts with on- and off-premise accounts. Wrote sales contracts for orders obtained and submitted orders for processing. Met existing customers to review current services and expand sales opportunities. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.


High School Diploma:

TCC/ Tulsa Comunity Collage - Tulsa, OK


Associate of Science: Machine opratoion/Mazatrol programming Tulsa Tech - Tulsa, OK

Certification in Lean Manufacturing, Tool and Die, Mazatrol Programing, completion of courses taken and attended out of state and country.

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