Shirnekwa C. Dickson
acw5ww@r.postjobfree.com
EDUCATION
James Madison Sr. High School H ouston, TX August 2011 May 2015
● GPA: 3.2 out of 4.0 scale
Lone Star College Business Management A ugust 2015 Present TRAINING
Genesys Works Young Professional/Technical Training J une 2014 August 2014
● Engaged in team activities and became adaptable to others
● Developed business etiquette skills and know how to act in the workplace
● Gained basic computer knowledge including name parts and assembling
● Learned troubleshooting problem solutions skills
● Created cable network and learned to use IP configuration
● Became proficient using Microsoft Word, Excel, and PowerPoint Ignition Certified F eb 2014 Mar 2014
● Developed business entrepreneurship skills in an online class WORK EXPERIENCE
EP Energy IT Intern A ug 2014 Aug 2015
● Set up and connect phones for new hires and troubleshoot existing connections
● Program company equipment, including phones and computers and re image computers
● Complete an inventory of company’s monitors and their update status
● Answer and recieve calls/Customer Service
Lanier Parking Valet Lead/Cashier J anuary 2015 July 2015
● Control valet parking, greet customers, input and close tickets
● Cashier, greet and serve customers, and call down cars
● Convinve people how convient it is to valet then self park Aramark Cashier/Barista M arch 2015 March
2016
● Serve customers, mix and rememerize drink sequence, clean and manage money Swissport/ Air Canada Airline Ticketing August 2016 Present
● Verify Passenger and Check in them into the computer
● Make announcements and Board Passengers
● Make claims for baggage and use coding
HONORS/AWARDS
● Barista Certification Sept 2015
● TABC Certification to serve alcohol beverages March 2015
● National Technical Honor Society Award at Madison High School M arch 2015
● Academic Achievement in JROTC at Madison High School May 2014
● Academic Excellence Award in Math at Madison High School May 2014 COMMUNITY SERVICE
Houston Food Bank J une
2014
● Assisted in organizing food and folding boxes
C atholic Charities J uly
2014
● Distributed food to people in the community and maintained food storage T own Wood Park Clean Up For 4 hours O ct 2013
● Improved the community by picking up waste material EXTRACURRICULAR ACTIVITIES
Navy Junior Reserved Office Training A ug 2013 Aug 2014
● Learned to be on time and attend all the events and be mature
● Gained discipline by aligning in rows and working well with others National Technical Honor Society D ec
2012 Present
● Helped organize an event in the nursing home and made elders smile