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Customer Service Sales Representative

New York, New York, United States
October 20, 2016

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Bridget Bassett

Inside Sales Representative

Hoboken, NJ - 201-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer


Inside Sales Representative

Johnson Matthey, Inc - New York, NY - June 2000 to November 2015 Direct account responsibility for service/sales of fabricated products for the jewelry industry. Responsible for customer service and quotations, order entry, verification of order parameters, credit and accurate invoicing of shipped orders.

Must be responsive to customer orders with plant scheduling, resolving complaints and processing invoices. Making sure company credit and control procedures were carefully implemented per policy and ISO guidelines. Responsible for applying correct pricing on new products/coordinate quoting of non-standard items. Generated a monthly report on top ten listed accounts. Information to include sales volumes and useful comments for the month, which could lead to future business. Assisted managers and UK personnel with marketing efforts. Liaise with industry press/magazines on press releases and advertising.

Took primary responsibility for planning/coordinating the booth display at the annual "MJSA" show. These displays showcased our products and led to new business from those attending. Air Courier Customer Service Center Traffic Coordinator Brinks, Inc - New York, NY - January 1998 to June 2000 Arrange the transport of precious metals internationally and domestically by obtaining required specifics, i.e., pieces, weight, liability, origin and destination, etc., from the traders requesting the service. Determine airfreight rates based on this information and invoice the customer accordingly. Coordinate the import and export of live travelers checks and credit cards via ocean. Provide international and domestic airfreight information and rates to customers upon request. Handled letters of credit.

Import Service Manager

SHIPCO Transport - Hoboken, NJ - October 1996 to December 1997 Manage flow of entry documentation from overseas agent to U.S. Customs House Broker. Respond to client request for inland moves

Obtain freight releases from steamship lines.

Export Consolidating Freight Forwarder Account Assistant Damco Maritime - Hoboken, NJ - April 1996 to September 1996 Prepared export bookings by obtaining requisite dimensions, i.e. pieces, weight and cubic meters on behalf of shipper.

Provided ocean and inland rate information to customers upon request Coordinated cargo pick ups

Produced accurate ocean export documentation utilizing U.S. tariff and T.A.C.A. rates. Determined ocean freight rates and invoiced customers accordingly. Responsible for accounts receivable for the local office area. Import account Executive

Circle International, Inc - New York, NY - April 1994 to September 1995 Determined classification of ocean imported merchandise pursuant to the harmonized Tariff Schedule for clearance through the U.S. Customs.

Acted as a liaison with Customs House Brokers for clearance of merchandise. Interacted with consignees to negotiate rates for the transportation of merchandise as well as to invoice customer for the ocean freight charges.

Inside Sales Representative

Logfret, Inc - Hoboken, NJ - April 1992 to April 1994 NVOCC).

Import Consolidator

Coordinated importation with trucking companies and steamship lines. Gathered, verified and forwarded documentation to Customs House Brokers by generating Arrival Notices. Gained familiarity with all ocean inbound customs documentation.


B.A. in International Business

Chatham University - Pittsburgh, PA



French, Spanish


Computer Skills: MS Word/ MS Office/ Excel/ ABI

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