Sign in

Customer Service Representative

Kingston Parish, Jamaica
October 20, 2016

Contact this candidate


Stephanie McDonald

** ********** ***** *****, ******* Fort, Portmore, St. Catherine, J.W.I

Cell: 876-***-****


Career Objective: To achieve a sound professional position at a reputable Company in an environment of growth and excellence where my skills and knowledge will be utilized for self-development and the organization’s goals.

Skills & Abilities:

Effective analytical and resolution skills with

keen attention to details.

Excellent interpersonal skills and the ability to

communicate effectively both orally and in


Strong work ethics with the ability to work on

own initiative and carry out independent


Demonstrate high level of professionalism

and ethical standards.


2000 - 2003 University of the West Indies Mona Campus BSC. Economics (Major), Statistics (Minor), Management Studies (minor) Courses studied in the degree program include:

Intermediate Macro-economics I & II

Intermediate Micro-economics I & II

Calculus I & II and Econometrics

Statistical Computing – using the statistical software program - SPSS

Statistical Methods I & II

2006 - Present Achieved Level 1 ACCA and currently studying Level 2 ACCA 1985 – 1990 Immaculate Conception High School 152 Constant Spring Road, Kgn. 8 Achieved 6 CXC and 1 O’ Level with distinctions and credits 1999-2000 Alpha Evening Institute 9 Skibo Avenue, Kgn. 10 Achieved A’ Level Economics, Sociology and Management of Business Experience:

KCT Services Ltd July 2003 – June 2016 Customer Service Representative, Wharfage

Deputized as Assistant Supervisor in the absence of the Supervisor and /or Assistant Supervisor.

Perform customer service duties and all wharfage related functions. POWER 106 FM Feb. 1999 – May 2003 Business Development Executive

Initiated and implemented Outside Broadcasts and Programs for the Radio Shows

Solicited sponsors for Outside Broadcasts, Programs and Features that were on air

Scriptwriting commercials for sponsors


An elected Student Leader for 2002-2003 at the University of the West Indies Mona Campus. As an elected Student Leader I served as the Public Relations Officer on the Executive Committee of the Young Economists’ Association (Y.E.A).

Implemented the feature entitled “The University of the West Indies in the 21st Century” while working as a Business Development Executive at Power 106 FM. This feature was implemented in the year 2000 while studying at the University of the West Indies and is still on air to date on POWER 106 FM.

Implemented a Group Insurance Policy for my Church and its branch with an established Insurance Company.

Contact this candidate