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Customer Service Front Desk

Location:
Loganville, Georgia, 30052, United States
Posted:
October 19, 2016

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ANN H SNYDER

678-***-**** (Home)

*** *** **** ****

LOGANVILLE, GA 30052

acw5ah@r.postjobfree.com

Objective

Seeking to obtain employment in customer service as well as transportation.

Summary

I have 11 years of experience, including as a Front Desk Clerk, as a Bus Driver and as a SHUTTLE BUS DRIVER in industries including Hotels, Rooming Houses, Camps, and Other Lodging Places, Educational Services and Hotels, Rooming Houses, Camps, and Other Lodging Places. Most recently, I have been working as a Front Desk Clerk at Singh Hospitality/Bright Inn from October 2015 to September 2016. My skills and experiences include: First Aid. I hold a GED General Education Degree ( High School non-graduation degree) degree in GED from Gwinnett Technical College.

Experience

Singh Hospitality/Bright Inn, Loganville, GA

Oct. 2015 to Sept. 2016

Front Desk Clerk

Used software tools including: Inn Soft Greeted and registered guests. Assigned rooms to guests. Contacted housekeeping or maintenance staff when guests report problems. Made and confirmed reservations. Issued room keys and instructions to bellhops. Directed guests to room or other points of interest. Kept records of room availability and guest accounts manually, using computers. Provided information about hotel services, features, and amenities. Maintained positive guest relations. Posted charges for rooms and amenities. Oversaw all check-ins, check-outs, room reservations, cancellations, requests, changes.

Walton County Board of Education, Monroe, GA

Apr. 2010 to Aug. 2014

Bus Driver

Drove school bus. Transported students to and from home, school, and school activities. Inspected bus for problems before use. Followed bus route and schedule. Reported bus maintenance issues. Certified in first aid. Cleaned and tidied buses after each run. Maintained adequate fuel levels. Observed safety regulations for school buses. Resolved conflicts between children. Maintained order on bus. Obeyed all traffic laws.

STONE MOUNTAIN PARK, STONE MOUNTAIN, GA

Jan. 2013 to Jan. 2014

SHUTTLE BUS DRIVER

DRIVE CUSTOMERS SAFETY CERTIFIED CDL CPR AND FIRST AID CERTIFIED

WAL-MART, WINDER, GA

Jan. 2007 to Jan. 2008

CUSTOMER SERVICE

HELPED WITH RETURNS AND PURCHASES

KIDS WORLD ACADEMY, GRAYSON, GA

Jan. 2006 to Jan. 2008

ASSISTANT DIRECTOR

PAYMENTS TOURS OF THE CENTER REGISTERED NEW CLIENTS

Skills

Cpr Certified, Customer Relations, Features, First Aid, Languages, Safety

Licenses

Georgia, Class B/CDL School Bus

Education

1993 Gwinnett Technical College, Lawrenceville, GA

GED General Education Degree ( High School non-graduation degree): GED

References

REFERENCES AVALIABLE UPON REQUEST



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