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Customer Service Representative

Gadsden, Alabama, United States
October 19, 2016

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*** ********* ** • Gadsden, AL ***03




To secure an administrative assistant/paralegal position, where my education, work experience, and professional attributes will benefit your company.


Baker College Online Flint, MI

Bachelor of Business Administration 8/2012

Baker College Clinton Township, MI

Associate of Business, Paralegal 6/2009

Computer Skills

Proficient in Microsoft Word and Excel; knowledge of Access and PowerPoint, Westlaw

Work Experience

Quality of Life Health Services, (Man Power) Gadsden, AL 11/2014-2/2016

Administrative Clerk II

Work with the Chief Medical Officer

Prepare monthly reports, schedule staff meeting, take and prepare minutes from meetings

Prepare calendar for 22 Doctors and Nurse Practitioners

Operate switchboard for 22 locations

Responsible for sorting and distributing mail for 22 locations

Greater Gadsden Housing Authority Gadsden, Al 10/2015-2/2016

After School Tutor

One Management Inc. Detroit, MI 9/2006-7/2009

Office Manager

Prepared summons and complaints for eviction also attended landlord / tenant court hearings

Created and maintained spreadsheet detailing required tenant information

Completed affidavits for DTE Energy and Detroit Water Board

Processed accounts payable and accounts receivable

National Auto Glass & Mirror Detroit, MI 11/2004-1/2006

Customer Service Representative

Oakbrook Financial/Cash Connection Detroit, MI 10/1996-12/2001

District Manager

Supervised four stores and eight tellers ensuring that all stores were open and operating

Prepared summons and complaints and attended court on behalf of company

Trained new tellers on check cashing procedures, payday advance procedures, bill payment procedures. Provided check cashing, collected on past due checks, ensured balanced cash drawers, and ordered and maintained cash

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