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Production support / Application systems analyst

Location:
New York, New York, United States
Posted:
October 21, 2016

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Resume:

Robert J. Fisch

*** *. **** ******, *** **-E, NY, NY 10011

646-***-**** • acw57y@r.postjobfree.com • www.linkedin.com/in/robertfisch

SENIOR IT PROFESSIONAL

SUMMARY

Technology professional with significant experience at Fortune 500 companies, recently completing two Linux System Administration courses (2015). Achieved mission-critical goals by communicating transparently and consistently with both business and technology executives.

Select accomplishments:

Increased speed of database reorganization by 75% driven by use of multithreading thus ensuring wider maintenance windows to improve efficiency across operations.

Achieved 30% decrease in time needed to complete audits by automating creation of tri-annual audits.

For the first time, achieved 100% compliance with audit requirements by architecting solution to ensure traders could not access application if their particular trading branch had been shut down by operations.

Core Leadership Competencies:

IT Production System Support; Technical IT Support Oversight; Solution Design & Deployment; System Development Lifecycle Management; Process & Quality Improvements; Technology/System Optimization; Strategic Partner/Vendor Management; Team Collaboration

EXPERIENCE

BANK OF NEW YORK MELLON – New York, NY

1998 – 2014

Provider of investment management / services with $27.9 trillion in assets.

VP, Global Markets Technology

Performed production support for FX trading system “WSS-Wall Street Systems”. Coordinated projects, vendor relations, production maintenance, issue resolution, process improvements, and solution design and deployment. Provided infrastructure support for data center and technology team. Reclaimed resources and removed chargebacks by decommissioning obsolete servers.

Technology / System Optimization & Support

Increased speed of database reorganization by 75% driven by use of multithreading thus ensuring wider maintenance windows to improve efficiency across operations;

Achieved 30% decrease in time needed to complete audits by automating creation of tri-annual audits for business administration area.

Improved service delivery in wake of major national disaster by renormalizing processing through use of EMC SRDF, BCV, and SYMCLONE to automate backups, optimize EOD procedures, and protect files from corruption.

Eliminated significant monthly fees for keeping platforms active by transitioning reporting component off VMS to improve transparency and distribution of 300+ reports to end-users in North America and Asia.

Significantly improved performance time for comparing sensitivity runs by automating process to concatenate and download 300+ output files to Excel spreadsheet.

Enabled data center team to react promptly to interface shutdown events by shell-scripting log file parser to interactively show interface’ status.

Increased speed to capture production database by parallelizing copies using FTP protocol.

Boosted efficiency in running multiple application batches by shell-scripting a procedure to collapse several batch runs via simple menu interface, reducing the number of steps developers transacted in a normal day.

Improved front office’s ability to do analytics on derivative products by developing extract showing option “Greeks” in format agreed upon through requirements provided by traders.

Increased ease of conducting mainframe audits by designing and rolling out procedure to export and parse raw report usage files from server.

Incorporated revised rate load procedures using new middleware (ESB) as part of larger technology refresh of FX Trading system.

System Development Lifecycle Management

Reduced database ~30% by reintroducing purge functionality to stabilize and improve system performance.

Increased the speed of trades through the system and decreased the risk to traders who needed immediate updates of their positions by automating restart logic and monitoring for Reuters/EBS interfaces (TOF).

Achieved 100% compliance with audit requirements by architecting solution to ensure traders could not access application if their particular trading branch had been shut down by operations.

Robert J. Fisch, Page 2

EXPERIENCE (continued)

BANK OF NEW YORK MELLON – New York, NY

System Development Lifecycle Management (continued)

Enhanced performance of customer API load by preventing application queue monopolization through use of interval based batch load algorithm.

Streamlined application id creation process by adding administrator’s menu option to provide unique three-character initials that formed basis of application id.

Process & Quality Improvements

Attained desired performance objectives by leading efforts to switch firm from synchronous to asynchronous replication to copy live application data between data centers as part of contingency configuration.

Enhanced application operability by simplifying scripts and reworking disk replication commands with different syntax that was less prone to errors.

Created seamless experience for users and optimized technology for data center and technical areas by successfully transitioning application from OpenVMS/RMS to Linux/Oracle (Bash).

Attained greater efficiency by introducing new (EMC) SAN technology including Fibre-channel after careful evaluation proved it to be reliable and progressive technology.

Leveraging Strategic Relationships

Drove efficiency and compliance with organizational policies by replacing manual process with new automated subsystem that deleted applications ids based on daily feed of terminations from human resources.

Increased efficiency by building consensus with data center to implement procedures to minimize application downtime.

Achieved seamless transition and improved system performance by working with vendor and data center to complete disk replacement project.

Team Leadership & Collaboration

Optimized user experience and enhanced data security by changing "initial-password" policy while acting as data security administrator for INFORM application.

Decreased manual work load and number of errors by conferring with different departments to develop and implement automated process to assist back office operation in verifying end-of-day rates.

JPMORGAN CHASE – New York, NY

1991 – 1998

Assistant Vice President

Coded, maintained, and supported front office FX trading system. Managed group disk space and test environments. Led change control and releases for 15 person development team.

Decreased risk and improved governance around change control by creating new workflow using CMS/MMS to produce more reliable 2,400+ file software product supporting release management and issue resolution.

Enhanced ability of senior management to make macro-level decisions by designing and coding major enhancements to FX position and P&L summary screens to give better visibility to data.

Additional Experience

System Development Officer, SECURITY PACIFIC AUTOMATION COMPANY, NY, NY

EDUCATION

B.S. in Applied Mathematics & Statistics, State University of New York at Stonybrook, Stonybrook, NY

Ongoing Education:

Graduate Courses in Computer Science, Syracuse University, Syracuse, NY

Linux System Administration I, Pace University (2015)

Linux System Administration II, Pace University (December 2015)

ADDITIONAL

Associations: Stuyvesant High School Alumni Association

Interests: piano and photography



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