Ruqsar begum

Contact no.-+91-897*******, Email Id- acw556@r.postjobfree.com

Objective:

To join a work team and a company that supports me in my personal development, with the use of the knowledge acquired during my professional experience, as well as during my academic studies.

Education:

- Pursuing Graduation from Alagappa University

- Diploma in hospitality, Travel & customer service from Frankfinn institute of Air Hostess Training.2013

- Intermediate from Villa Marie Junior College for girls 2012

-SSC from Nightingale High School

Professional Experience:

Current Professional Experience:

Presenting I am working in UNIGLOW INFOTECH Front Office cum Admin, Aug2015 still working.

Current Job Responsibilities:

-Data Entry.

- Handling Reception while attending High volume of calls.

-Solving queries over the phone.

-Registrations for Upcoming Conferences.

Previous Experience:

- Worked with TravelNR as a Front Office Executive in Jan2014-Aug2015

Key Responsibilities handled:

-Attentive Front Office Executive providing exceptional customer service through diligent management.

-Responded to guest complaints in a professional, courteous manner.

- Managed multiple phone lines while attending to guest issues.

- Reviewed daily listings of booking air tickets to look for and correct booking errors.

Skill sets:

-Warm Personality

-Sincerity and honesty

-Hard working

-Customer focused

Professional skills:

-Excellent communication skills

-In-depth information on customer care .

Personal Details:

Date of Birth: 01/05/1994

Age: 21

Gender: Female

Marital Status: Unmarried

Languages known: English, Hindi, Urdu

Hobbies: Listening to music cycling and travelling.

Declaration:

I hereby declare that all the above mentioned information is true as per my knowledge.

Place: Hyderabad (Ruqsar begum)

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