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Customer Service Sales

Location:
Edmonds, Washington, United States
Posted:
October 20, 2016

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Atieh Carami

***** **** ** * **** D Edmonds, Washington 98026

Phone: 206-***-**** email: acw50i@r.postjobfree.com

Objective

To secure a Full Time position with an organization that will allow an individual who is proactive and reliable, with a meticulously detail-oriented and organized nature to meet the precise requirements of the company.

Profile

Demonstrated Customer Service Experience

Strong Interpersonal & Communication Skills

Team Player and motivated

Innovative & Analytical Problem Solver

Goal Oriented Self Starter

Educated in Microsoft SPSS, Excel, Word

Professional Experience

Macy’s November 2011-Present

Cosmetics Counter Manager

- Recruit, train, coach, motivate and develop new Beauty Advisors on company policies and procedures, product knowledge and personal and department productivity goals

- Be a role model and a mentor for the Beauty Advisors

- Sell products through exceptional customer service and professional selling techniques

- Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals

- Review and analyze business performance of daily, weekly, monthly, seasonal and annual sales results

- Did makeovers on clients for special events

Staples Advantage August 2015-May 2016

Business to Business Sales Consultant

- Exceeded yearly quota by $17,000

- Ranked #1 in setting the most appointments on call days

- Closed an average of 20 deals per month

- Average about 40 outside cold calls a day setting an average of 3-4 appointments a day

- Recognize and reach out to clients in businesses

- Pitch products and services

- Develop presentations

- Develop competitive pricing strategies

- Follow through with customer and ensure satisfaction

- Develop sales quota targets

- Anticipate revenues

- Develop relationships with vendors

- Demonstrate company products and solutions

- Record customer interactions in lead tracking and customer issue tracking systems

- Follow up with leads aggressively

- Solicit feedback on products and services

Maxim Healthcare August 2014-June 2015

Behavior Therapist

- Work one on one with children with Autism

- Manage challenging behavior by using the Applied Behavior Analysis (ABA) program

- Implement goals specifically assigned to the client’s needs

- Work with clients at their school and home

KinderCare Learning Center November 2009-December 2011

Teacher

- Teaching Phonics and Math classes

- Preparing curriculum

- Assisting school age kids before and after school

- Transporting school age kids from day care to school with company bus

- Transporting kids from school to day care with company bus

- Maintaining a friendly and safe environment

Vancouver School Board September 2007-January 2009

Paraeducator

- Working in classroom setting

- Working one on one with children with special needs

- Assisting the teacher in the classroom

- Assisted emergent readers with activities that reinforced phonemic awareness

- Helped other kids with reading and writing assignments

Elegance Hair and Nail Studio December 2007-January 2009

Salon Manager

- Applied makeup on clients

- Open and Close the store

- Administrative duties

- Hire and Interview employees

- Provide customer service and satisfaction

- Appointment bookings

- Handle cash and deposits

- Address customer complaints and issues

- Work with excel and data analysis

Mexx Canada Inc. October 2005-May 2007

Sales Leader

- Open and close store

- Interview individuals

- Maintain cash (open close register)

- Train other employees

- Ensure reaching sales target

Education

Langara College September 2006- June 2007

Diploma & Certificate in Social Work

Langara College September 2001 – June 2005

Associates of Arts Degree in Psychology

Interest

Attending networking events

Working out

Volunteering

Socializing

Reading

Travelling

References:

Available upon request



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