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Office Management

Petaling Jaya, Selangor, Malaysia
October 19, 2016

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Address : *E-T*8-U07, Jalan P9B Address : 6E-T08-U07, Jalan P9B

Presint 9 Presint 9

***** ********* ***** *********

Tel (Home) : 03-88882001 Tel (Mobile) : 016-******* Email :

Age : 25 Date of Birth : July 1, 1991

Nationality : Malaysian Gender : Female

Marital : Single IC No. : 910*********

Status Driving : B2, D



Salary : RM2634

Highest Education

Level : Master (2014 – 5 June 2016) CGPA: 3.33

Field of : Office Systems Management (Part Time) – Faculty of Business Management Study

Second Highest Education

Level : Bachelor Degree (2012 – 2014) CGPA: 3.26

Field of : Office Systems Management - Faculty of Business Management Study

Personal Particulars

Educational Background

Mailing Address Permanent Address

Level : Diploma (2009 – 2012) CGPA: 3.47

Field of : Office Management & Technology - Faculty of Business Management Study

Courses covered in UiTM

A. Master

Core Courses

Research Methods

Information Systems Management

Service Operations Management

Organizational Communication

Business Telecommunication and E-Commerce

Seminar in Global Event and Issues

Managing Organizational Change

Integrated Project Management



Customer Relations Management

Contemporary Issues in Information Technology Management B. Bachelor Degree

Core Courses

Administrative Office Management II & III

Advanced Office Software Applications

Management of Administrative Records II

Communication for Administrative Professionals II

Research Methods

Office Networking and Telecommunication System

Office Project Management

Office Business Process

Office Systems Development


University Courses

English Language: Writing for Specific Purposes

Report Writing

Ethnic Relations



Minor: (Human Resource Management)

Introduction to Human Resource Management

Organizational Behavior

Human Resource Development


Introduction to International Business

Introduction to Healthcare Organizations

Managing Customers Knowledge

Management of Change

C. Diploma

Info. Skills for Office Professionals Introduction to Business Document Processing I & II Office Administration I & II Personality Development Records Mgmt. for Office Professionals Public Speaking for Office Professionals Introduction to Business Mathematics Interpersonal Communication Executive Note-taking

Office Simulation Computer and Information Processing Principles of Corporate Compliance Organizing Events Principles of Economics Office Software Applications Accounting Behavior in Organizations

Fundamentals of Entrepreneurship Administrative Office Management I Proficiency


English Good in writing and speaking

Bahasa Malaysia Excellent in writing and speaking

Mandarin Basic

1. Malaysia Digital Economy Corporation (MDEC) (2015 – current)

Teambuilding with stakeholders (JIM, PDRM, BTMR) 2. Nera Infocom (M) Sdn. Bhd. (2014 – June 2015)

Participant in Intel Entrepreneurship Program

Participant in Annual Refresher Training

Organize an Event for Program Keusahawanan Wanita

Organize an Event Hari Ramah Mesra Pusat Internet 1 Malaysia

As a trainer for Bengkel Keusahawanan Intel Entrepreneurship

Community Engagement Program for Kenduri 1 Wilayah Persekutuan Activities


3. Mara University of Technology (2012 – 2014)

Participant in Seminar Gold Investment

Participant in Puncak Night Run Challenge

Volunteer in Program Bersama Perdana Menteri at UiTM Shah Alam

Join Program Anak Angkat at Sekinchan

Internship at Telekom Malaysia Research and Development Sdn. Bhd. 4. Mara University of Technology (2009 – 2012)

Committee Member of Entertainment of Art Club

Committee Member of Junior Corporate Club

Organize an Event Junior’s Night OMSA

Organize an Faculty Event – Family Day: Happily Ever After A Day At Fantasy Land

Organize a Dinner Event entitles: “Annual Eidclusive Dinner Raya Dalam Kesyukuran”.

Participant in Volleyball Tournament at Sukan Bakat Baru

Participant in Jengka Walk 2010

Participant in Kursus Pembudayaan Amalan Persekitaran Yang Berkualiti (5S)

Participant in Program Usahawan Muda

Dean List for Semester 1 Year 2 – 3.75

Dean List for Semester 2 Year 2 – 3.76

Internship Program at Jabatan Perkhidmatan Awam Malaysia 5. Sekolah Menengah Kebangsaan Putrajaya Presint 9 (1) (2004 – 2008)

Secretary of Civil Defense Cadet

Committee member of Olahraga Sport Club

Committee member of SPBT Club

AJK of Hockey Club

School Athletics (100m, 200m 4x100m and 4x400m)

Participant in Koir of RIMUP Program

Committee Members of Sidang Redaksi Majalah Sekolah

Participant in Hockey Tournament

Company : Multimedia Development Corporation (eXpats Service Center) Duration : 15 June 2015 - current

Position : Executive, MSC Facilitation Services

Job Description : Review and Processed Work Permit Applications Received By MSC Malaysia e-Xpats Centre to Ensure Client Charters are met

: Manage and Provide Information to MSC Malaysia Companies via Client Manager on Business Processes i.e Immigration Processes and Procedures to Apply Relevant Passes for their Foreign Knowledge Workers.

: Liaise with Immigration Department on Issues that Related to Applications of FKW from MSC Malaysia Status Companies. (Submission of Application, Issuance of "Akuan Penerimaan", Immigration Approval, Payment for Immigration and Endorsement of Passport)

: Back-Up Staff - Responsible To Back Up other Operation Team Member in Order to Ensure Smooth Processes During the Absent of Team Member

: Manage and Attend to Urgent Request from Clients and Client Manager

: Prepare minutes of meeting

Company : Nera Infocom (M) Sdn Bhd (Pusat Internet 1 Malaysia) Duration : July 2014 – 14 June 2015

Position : Administrative Assistant

Job Description : Sorting and distributing incoming post and organizing and sending outgoing post

: Maintaining and managing budgets or collection

: Devising and maintaining office systems

: Using content management systems to maintain and update websites and internal database

: Ordering and maintaining stationery and equipment

: Photocopying and printing various documents

: Typing and word processing

: Training and supervising junior staff and delegating work as required

: Customer services

: Run an event (Community engagement & ICT program)

: As a trainer to the community for ICT program

: As a trainer to the community for entrepreneurship program Company : Telekom Malaysia Research and Development Sdn Bhd, Cyberjaya Duration : March 2014 – June 2014

Position : Industrial Training (Degree)

Job Description : Photocopying and printing various documents

: Check all quotation with outside organization

: Recording and filing

: Ordering and maintaining stationery and equipment Working Experiences

Company : Jabatan Perkhidmatan Awam, Putrajaya

Duration : November 2011 – March 2012

Position : Industrial Training (Diploma) – Secretary Job Description : Sorting and distributing incoming post and organizing and sending outgoing post

: Devising and maintaining office systems

: Make an itinerary

: Photocopying and printing various documents

: Answering telephone calls, arranging appointments

: Typing and word processing

Name : Puan Roslaini binti Mohd Nazar

Multimedia Development Corporation (MDeC) Sdn Bhd

2360 Persiaran APEC

63000 Cyberjaya

Selangor Darul Ehsan

Tel. No. : 03-83153000

Name : Mohd Farid bin Mat Nor

Nera Infocom (M) Sdn Bhd

No. 11 Jalan Jurukur U1/19, Seksyen U1

Hicom-Glenmarie Industrial Park

40150 Shah Alam

Selangor Darul Ehsan

Tel. No. : 03-55690266


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