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Customer Service Accounts Payable

Location:
Jersey City, New Jersey, United States
Salary:
$23,00 Hourly
Posted:
October 18, 2016

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ANDREE D. MILSAP

*** ****** ******, ***. * Jersey City, NJ 07307

T: (201)***-**** E: acw4jp@r.postjobfree.com

https://www.linkedin.com/in/andree-devon-milsap-1924bb63

AM

Summary

Accomplished Banking and Accounts Payable Administrator with sound expertise in business operation, vendor contract management, negotiation and client services. Demonstrated and developed financial strategies and customer service solutions to increase sales and build business relationships. A proven track record combined with excellent leadership, analytical; and creative skills with the ability to deliver desired and effective results.

Skills

Proficient in various computer software programs, such as: Windows OS, Microsoft Office Suite (Word, Access, Excel, PowerPoint & Outlook), QuickBooks Acct., CPA (Check Printing Application) & IRIS/CSES System

Highly experienced in various areas of banking including but limited to: loans, checking and savings accounts, mutual funds, IRA accounts, and CD’s.

Experienced in various areas of Bookkeeping. (Records Management, Collections, Accounts Receivable, Accounts Payable, Invoicing, Billing, and Inventory)

Experience

COSCO Container Lines Americas Inc.- Secaucus, N.J. 02/1999 to 12/ 2014

ACCOUNTS PAYABLE COORDINATOR (10/2007 to 12/2014)

Managed more than 300 corporate account, generated accounts payable reports, spreadsheets and executed invoices for payment

Reviewed and verified financial documents, reconciliation of invoices, controlled expenses and coordinated payment process.

Resolved financial transactions and customer service inquiries in a timely manner.

Managed difficult client/customer situations, responded promptly to customer needs

Planned, organized and prioritized work production proficiently to meet deadlines.

Acted as liaison between corporate and branch accounts payable departments.

ACCOUNT PAYABLE COORDINATOR (Intermodal Bridge Transport, Inc.: 09/ 2000 to 10/ 2007)

Reconciled global truckers aging reports and correspondence with all vendors, through MS Word, Excel, and Outlook.

Handled all payments from headquarters such as accessorial charges for truckers

Verified system overpayments to appeal any unprocessed trucking invoices.

Interacted with customers concerning any timely payment scheduled, using the Iris/CSES system as well as CPA (Check Printing Application).

Charged expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.

Protected organization’s value by keeping information confidential.

DATA ENTRY (02/1999 to 09/ 2000)

Established invoices and arranged in numerical and sequential order.

Ensured merchandise and invoices correlated to determine an accurate balance.

Maintained inventory database, entering and deleting required invoice information.

ACCOMPLISHMENTS:

Progressed from a temporary Data Entry position to an Accounts Payable Coordinator in both COSCO and in their sub company Intermodal Bridge Transport, Inc. within a 1year period.

SUMMIT BANK - Jersey City, N.J. 11/1997 to 06/1998

ASSISTANT MANAGER (OLD COLONY SQUARE BRANCH: 1997 to 1998)

Oversaw the operation of the branch, supervised and trained five bank employees.

Resolved customer problems and complaints. Administered all overdraft matters, including security problems or frauds.

Assisted customers with opening and closing accounts.

Handled wire transfers and actively sold bank products including loans, checking and savings accounts, mutual funds, IRA accounts, and CD’s.

Periodically conducted training meetings and employee performance reviews.

Interacted with the host store and generated bank promotions to improve sales.

SUMMIT BANK (Cont.…)

CUSTOMER SERVICE REPRESENTATIVE (JOURNAL SQUARE BRANCH: 1989 to 1997)

Served as a customer service representative during this period when the bank changed its name to Summit Bank.

Assisted customers, resolved problems and complaints and answered inquiries.

Opened accounts and administered safety deposit box openings.

Handled revolving lines of credit, as well as personal, car, and home equity loans.

Stocked and maintained the ATM.

Regularly performed telemarketing, selling all bank products.

TELLER (BERGEN AVENUE BRANCH: 1980 to 1989)

Served as a teller when the bank was known as Commercial Trust Company and changed its name to United Jersey Bank in subsequent mergers.

Trained, scheduled, and supervised six tellers while serving alongside them as a teller and advised them on complex questions.

Responded to customer inquiries and attempted to resolve complaints and problems.

Redeemed bonds, cashed and issued certified checks.

ACCOMPLISHMENTS:

Progressive increases in responsibility and position in the same bank from 1980 to 1998.

Advanced to Head Teller in 1981 and the Note Teller in 1982

Commended for consistently achieving monthly and quarterly sales goals.

Education

RC Career Institute- Jersey City, NJ 07/2016

Certificate, Business Administration & Computer Bookkeeping Professional

Saint Peter’s College- Jersey City, NJ Completed 6 credits

Major: Business Administration

American Institute of Finance- Jersey City, N.J. 02/ 1999

Certificate in Financial Services



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