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Customer Service Manager

Location:
Taguig, National Capital Region, 1634, Philippines
Salary:
35000
Posted:
October 18, 2016

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Resume:

Monica Alcantara

Assistant Restaurant Manager - Pristinus Food Services Incorporation

Cabanatuan

acw4jj@r.postjobfree.com - (093*-***-****

WORK EXPERIENCE

Assistant Restaurant Manager

Pristinus Food Services Incorporation - October 2016 to Present Chowking)

Address: UGF Sm Megacenter San Roque Cabanatuan City Date: October 6, 2016 up to present

Job Description / Duties and Responsibilities:

• Mnapower planning.

• Responds to customer's needs with an appropriate sense of urgency

• Employment/staffing and recruitment

• Compensation and benefits

• Training and development

• Employee relations

• Consistently achieves of service level requirements

• Control and manage labor cost

• Implement effective cash management

• Ensure complete, properly scheduled and effective skills development of dinning crew.

• Provide an exemplary service to customer.

• Address customer related issues to the management. Responsible in managing the shift and administrative duties.

• Ensures the proper implementations of standards, cash control system and customer service.

• Assists restaurant manager to achieve daily goals and targets Service Crew

Jollibee Foods Corporation - February 2011 to March 2012 Reason for Leaving: end of contract

Job Description / Duties and Responsibilities:

• Responsible for operating of counter area.

• Responsible for assisting of station crew.

• Consistent suggestive selling.

EDUCATION

Bachelor of Science in Information Technology

Nueva Ecija University Of Science and Technology

2011 to 2015

Nueva Ecija National High School

2004 to 2008

Pagas Elementary School

1998 to 2004

ADDITIONAL INFORMATION

SPECIAL SKILLS AND INTERESTS

• Skilled in computer applications like MS Word, MS Excel.

• Internet skills, emails and other online works

• Well-versed in oral and written English and Filipino.



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