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Customer Service Manager

Location:
San Francisco, California, United States
Salary:
15-20/hr
Posted:
October 18, 2016

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NAME - DILLI SHARMA

Address: ** **** ******, ***. **

San Francisco,California,94102

USA.

Telephone Number: (+1)415-***-****

E-mail: - d acw4dg@r.postjobfree.com,

acw4dg@r.postjobfree.com

F ield of Training Desired: Hospitality Service management and Customer service. OBJECTIVE

To e xcel in my work area and to add value to the present education system. My dedication, management skills and coaching expertise in the Hospitality industry can be utilized in this direction for being one of the top performers of the organization. Manage 5 numbers of staff and dining establishment, serving an average of 100-150 of customers per night. Level-headed and composed professional, who maximizes tables turns and receipts. Friendly and enthusiastic server with more than 2 years of specialization Nepali, Indian and American restaurant. Able to learn new tasks quickly and proficient in growing key customers relationship. E DUCATION

Institution Name: Hill-Town International Higher Secondary School. Location: Kathmandu, Nepal Institution start date: 7 july 2012 graduation date: Oct 2014 Field of Study: Science/Hospitality Service management Institution Name: C ity College Of San-Francisco, CA Location: 5 0 Phelan Ave, San Francisco, CA 94112 Institution start date: Aug/19/2015 Field of Study: Computer Science

EXPERIENCE

Casual Training: SIDDARTHA HOTEL & KITCHEN HUT

On the Job Training in Siddartha hotel and Kitchen hut D uration 12 months

Food production- 1 Week

Food & Beverage Service- 5 Month

Front Office Operation-5 Month

Accommodation Operation-2 Month

C ompany Name: Winston Arms Hotel and Aprt.

Location: S an Francisco,CA, USA

Position: Manager

Duration: 6 Month

Responsibility: Making reservation, customer check in-check out, solving complex problems, hiring new people etc.

L ASAN INDIAN CUISINE

Position: Server/ Manager Location: 3145 Fillmore Street Duration: 18 months San Francisco, California (94123) SKILLS/QUALIFICATIONS

● Fast and efficient service worker, Good with numbers and math, Service orientate.

● Multi-tasker, Friendly and helpful, Quick learner, Complex problem solving, Active listener.

● Languages: English, Nepali, Hindi.

● Computer Skills: MS Word, Powerpoint, Excel, Special Computer Skill ACTIVITIES & INTERESTS

● Cricket, Volleyball, Soccer,

● Computer and dancing

PERSONAL SUMMARY

I would like to pursue in hospitality industry and gain knowledge from the experience of the industry and proof myself worth it . Bi-lingual Server who builds and leads friendly, efficient service teams.



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