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Customer Service

Location:
Port St. Lucie, FL
Posted:
October 18, 2016

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Resume:

William Brian Lemley

*** ** ******** ******

Port St. Lucie, Fl 34986

acw4ax@r.postjobfree.com 561-***-****

PROFESSIONAL STRENGTHS:

• Excellent computer skills

• 23 years outstanding customer service skills

• Excellent verbal and written skills

• Full knowledge of all shipping systems including; UPS, Fed Ex, USPS

• Experienced working with freight forwarders and third party shipping

EXPERIENCE:

Golf Around The World- Lake Park, FL

Shipping and Sales Manager

2000-2015

Managed shipping and receiving operations for 1+ Million dollar Domestic & International Golf company.

Maintained all inventory to fulfill all orders via web site and call center

Assembled and packaged all product for order fulfillment

Receiving of all product and stocking

Responsible of all logistics of shipping including International documentation

Advised customers based on a needs assessment

Provided outstanding customer service pre sales as well as post sales

Participated and organized Trade Show Booth including set up and sales

Dominos Pizza

Store Manager

1996-2000

Staff and schedule management

Cost and cash control

Food management

Labor cost management

Marketing

1995-1996

PGA National – outside operations

1993-1995

Palm Beach Polo – outside operations and pro shop

Military

1988-1992 – US Navy

USS Belleau Wood LHA-3

Rank E-4 – Damage Controlman/Firefighter

Maintain all fire equipment and systems

Managed fellow shipmates and in-port duty fire party

Trained ship board personnel in firefighting skills



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