IT Technical Support

Heath Ferris

**** ***** *****, ******* ** *****

607-***-**** *********@*****.***

Objective

Obtain a full time position as a Database Developer where I can apply my leadership skills and Management Information Systems degree to develop effective and rewarding business support products. Education

Bachelors of Science in Management Information Systems Graduated May 2016 The Pennsylvania State University University Park, PA Smeal College of Business

Relevant Academic Experience

SAP Utilization for Enterprise Planning

Database Construction using Cognos

Working knowledge of Python

Analytic tools including SQL queries and Social Network mapping

Project Planning using Microsoft Project

Knowledge of Microsoft Office Tools, Photoshop, Adobe Premier and Final Cut

Fluent in Spanish including 12 credits at Penn State Leadership / Activities

Co-founder of Alliance of Heroic Hearts Club at Penn State o Fundraising organization supporting children’s charities o Provide Performance entertainment for critically ill children o Performed community outreach and networking in support of club mission o Performed in costume for children in hospitals and at community events o Participated in State College Relay for Life - Third highest fundraising group in 2015

Officer-in-Charge for Penn State Auxiliary Police Services at campus events and functions

Luzerne County Community College Volunteer Tutor for Spanish Speaking Students o Provided tutoring support in English and Math for Elementary Students 2012-2014

Member Penn State Judo and Kendo Clubs

Member 2011 NY State Championship High School Football team Employment History

05/2016 – Present U.S. Security Associates

Johnson City, NY

Security Guard – Provide employee and facility

security, coordination and monitoring; Licenses NYS Security Guard

11/2014 – 05/2016 Penn State Auxiliary Police

University Park, PA

Auxiliary Officer –Campus event and traffic security support

05/2013 – 08/2014

Two Summers

Walmart

Vestal, NY

Sales Associate – Toy Department inventory, display, and customer support

10/2012 – 03/2014 Penn State High Acres Café

Hazleton, PA

Dining Hall Associate – food service support and

sanitary support

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