MS. JOSEPHINE S ***, *rd MAIN ROAD

acw41d@r.postjobfree.com K K R GARDEN

984******* THAPALPETTI CHENNAI 600 060

TAMIL NADU

CAREER OBJECTIVE

Proactive Administrative Executive with more than twelve years of progressively responsible experience supporting multiple level professionals. Strong administrative skills with an ability to manage multiple competing tasks in priorities basis.

HIGHLIGHTS

Correspondence

Client care

Research

Reports & presentations

Project management

Salesforce / OpenAir

MS PowerPoint Word and Excel

Database management

Event planning

Confidentiality

KEY SKILLS AND ABILITIES

Proven ability to effectively manage multiple responsibilities in a busy environment and to identify urgent tasks, ensuring they are prioritized and completed in a timely and accurate manner.

WORK EXPERIENCE

Administrative and HR coordinator Executive Mar 2011-May2016

Maersk Line India Pvt Ltd Chennai, India.

Outsource Pay Roll

Ambikai Cleaning Services.

RESPONSIBILTIES:

Maintain executive appointment schedule by planning and scheduling meetings

conferences teleconferences and travel

Conserve executive time by reading researching and routing correspondence and email

drafting letters and documents collecting and analyzing information

Provide historical reference by developing and retrieval systems and recording meeting

discussions.

Update company department and management team's systems including Sales force

Open Air and individual contact management tools

Fielded general inquiries and transmitted to the appropriate person

Received packages and coordinated with lobby security

Maintained reception area conference rooms supply room and kitchen

Managed calendars and appointments

Prepared and edited correspondence reports and presentations

Welcomed guests and customers by greeting them in person or on the telephone;

answered and directed inquiries

Built customer confidence and protected operations by keeping information confidential

Contributed to team effort by accomplishing assigned work as requested and on schedule

Relationship Officer Mar 2008 - Aug2009

Standard Chartered Bank (OBST) Chennai, India.

RESPONSIBILTIES:

Sourcing Current account / saving account, Fixed Deposits and Insurance.

Maintaining records of sourced customer to bring in the values to their account.

Servicing the Portfolio customer.

Maintaining reports on daily basis about the sales.

Customer Relationship (Handling Telephonic and Direct Enquires Related with Accounts)

Attending all queries of the customer directly to their Doorstep.

Senior Sales Offcer Feb2006 – Apr2008

HDFC BANK, T-Nagar Branch (Liabilities) Chennai, India.

RESPONSIBILTIES:

Sourcing Current account / Saving account and Fixed Deposits.

Maintaining records of the current account customer.

Maintaining reports on daily basis about the sales.

Customer Relationship (Handling Telephonic and Direct Enquires Related with Accounts)

and attending all queries of the customer directly to their Door-Step.

Team Leader May 2003 – Jan 2006

ABN AMRO BANK (DST) Chennai, India

Credit Card Division

RESPONSIBILTIES:

Handed 20 Tele-Marketing Executive.

To source 500 Credit Cards and achieve team target.

Senior Tele-Marketing Executive Mar2002 – Apr2003

ABN AMRO Bank (DST) Liabilities Chennai, India

RESPONSIBILTIES:

To source data & Convince Individuals & Corporate to have Saving Account with

ABN AMRO Bank.

To achieve a minimum target of 30 savings Account per month.

To Source Life Insurance.

To Source Kids Deposit Scheme – Policy

To Source Indian Airlines Card & Credit Card.

QUALIFICATION

COURSE

INSTITUTION

BOARD / UNIVERSITY

YEAR OF PASSING

% OF MARKS

PGDHRM

PONDICHERRY UNIVERSITY

Pondicherry University

2003

60%

B.B.A

CHENNAI UNIVERSITY

Chennai University

2000

66%

HSC

DON BOSCO MATRI. HIGHER SEC. SCHOOL

Matriculation

1997

70%

SSLC

DON BOSCO MATRI. HIGHER SEC. SCHOOL

Matriculation

1994

77%

TECHNICAL QUALIFICATION

Typewriting higher

MS Office

Tally

Diploma in Secretarial Course

Undergone Medical Transcription course.

LANGUAGE SKILLS

To Speak : English and Tamil

To Read : English and Tamil

To Write : English and Tamil

PERSONAL DETAILS

Date of Birth - 19-04-1977

Father’s name - A SUSAI AROKIAM

Sex - FEMALE

Marital Status - Single

Nationality - Indian

DECLARATION

I hereby declare that the above furnished information is true to the best of my knowledge and belief.

Date :

Place : JOSEPHINE SUSAI

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