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Customer Service, Real Estate, Veterinary

Location:
The Woodlands, Texas, United States
Salary:
Negotiable
Posted:
October 18, 2016

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Kristin Atkins

*** ** ****, ***. ***

Conroe, TX 77384

(832) ***-****

acw3y0@r.postjobfree.com

Extensive leadership experience with professional property management firms and veterinary physicians. Strength in creating and maximizing income opportunities through aggressive leasing of communities as well as maximizing cliental through customer rapport. Successfully cultivate and maintain relationships on all levels of customer service.

Professional Experience

Vital Pet Kings Crossing Animal Hospital, Kingwood, TX

September 30, 2015–April 6, 2016

Receptionist

Greeting clients, set appointments for 5 doctors as well as our grooming section, schedule surgeries, create estimates for surgeries and office visits, answer multiple phone lines, creating client accounts, filing and filling prescriptions, product inventory, accepting payments and creating bank deposits, make boarding reservations.

Animal Hospital of The Woodlands, The Woodlands, TX

August 2014–June 2015

Kennel Assistant Manager (August 2014–June 2015)

Kennel Tech (March–August 2014)

Assist techs and doctors with various tasks around the clinic: holding dogs, scruffing cats, administer medications, give injections, assist with rads, getting temps, expressing anal glands, and check boarders.

Clean boarding area

Clean kennels

Check-in food deliveries

Responsible for part-time employees in the evening shifts

Assist with keeping clinic tidy

Feed/water boarding guests

Walk hospital patients and boarding guests

Experience with bathing

Riverstone Residential Group, Houston TX

March 2013–January 2014

Leasing Consultant

A full service real estate development and management company specializing in multi-family apartments and associated businesses.

Responsible for leasing apartment homes, retaining existing clients, and achieving maximum occupancy. Accompanied prospects to apartments and discussed size and layout of units. Provided the highest level of customer service to all residents through quick response times to specific requests. Responsible for inspection of community to maintain the highest level of appearance.

Accountable for applications to be completed correctly by prospective tenants

Liable for evaluating a tenant credit report to adhere to guidelines of the complex

Conducted background checks

Completed all lease agreements and collected rental deposits

Physically inspected community daily to propose upgrades and potential maintenance requests

Interacted with customers and took action to resolve issues to maintain a high level of customer satisfaction and quality

Basic bookkeeping and other functions as required

Arruth Associates, Houston, TX

January 2010-December 2013

Leasing Consultant

A full service real estate development and management company specializing in multi-family apartments and associated businesses.

Responsible for leasing apartment homes, retaining existing clients, and achieving maximum occupancy. Accompanied prospects to apartments and discussed size and layout of units. Provided the highest level of customer service to all residents through quick response times to specific requests. Responsible for inspection of community to maintain the highest level of appearance.

Accountable for applications to be completed correctly by prospective tenants

Liable for evaluating a tenant credit report to adhere to guidelines of the complex

Conducted background checks

Completed all lease agreements and collected rental deposits

Physically inspected community daily to propose upgrades and potential maintenance requests

Interacted with customers and took action to resolve issues to maintain a high level of customer satisfaction and quality

Basic bookkeeping and other functions as required

Residential/Business Cleaning Service, Conroe, TX

May 2002–June 2009

Responsible for cleaning houses and business offices.

Demonstrated ability to work with other crew members

Able to take direction for administrator

Enthusiastic to perform all physical aspects of cleaning job duties

Other Responsibilities

April 6, 2016–August 15, 2016

Cared for my father who became ill and was not able to care for himself.

Volunteer Experience

Montgomery County Animal Shelter Conroe, Texas

Volunteer January 2013–Current

Love the animals

Clean kennels

Walk, feed, play with shelter pets

Education

The Woodlands High School 1999



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