Resume

LANCE LEWIS YEP

*** **** ***

Pasadena, California 91107

M: 626.***.****

acw3ja@r.postjobfree.com

SUMMARY

I am a highly self-motivated and creative professional with combined experience and knowledge in Photography, Graphic Design, and Project Management. Demonstrated strong analytical and problem-solving skills, with exceptional ability to conceptualize and follow through with projects from inception to completion.

TECHNICAL SKILLS

HTML/CSS

Adobe Premiere / After effects

Adobe In Design

Adobe Illustrator

Adobe Photoshop

PowerPoint

Adobe Flash

Excel

Word

Outlook

PROFESSIONAL EXPERIENCE

Time Warner Cable, Culver City, CA 2014 – 2016

Customer Solution Specialist

I provide the best solution for Time Warner Cable customers, while maintaining revenue and saving the relationship between Time Warner Cable and the customer. Pasadena City College Community Education Center, Pasadena, CA 2006 – 2011 Web/Graphic Designer

I have Designed and created all forms of publication for the Pasadena City College Community Education Center, from Posters to brochures and books. Lead Audio/Video Technician

I was responsible for maintaining optimum audio and video quality for various presentations held in the Pasadena City College Community Education Center’s Multi-Purpose Room.

Extensive graphic layout, design, production and development of advertising/marketing projects

Creative in applying graphic design principles to produce innovative print documents and web sites

Completed high-impact graphic projects including logos, media publications, flyers, posters, business cards, stationary, and designed material themes for corporate meetings, special events, and receptions

LANCE LEWIS YEP Page 2

Apple One, Glendale, CA 2005 -2006

Captions Inc. Reception, Client Support

I was responsible for transfer and delivery of captioned files for major Hollywood studios. Disney Consumer Products Sr. Secretary

I provided clerical assistance to Disney executives in their Consumer Products division.

Effective in collaborating well with others to generate and execute ideas and meet deadlines in a timely manner

Ensured projects are completed without error and without compromise to quality EARTHLINK, Pasadena, CA 1999 - 2004

Broadband Pre-Installation Technical Services (2000-2004) I resolved connection problems with EarthLink Broadband customers between the customer and the vendor.

Dial-up Technical Support and Customer Service (1999-2000) I provided support for all EarthLink Dial-Up customers by resolving issues such as billing, Usernames, passwords, and bad access numbers.

Recognized for numerous awards for high quality of technical support

Configured client machines to customer’s specifications and developed steps required to meet and exceed client technical support needs

G&B PROFESSIONAL PHOTOGRAPHY, Pasadena, CA 1994 - 2000 Black and White Lab Technician (1999-2000)

Working and a dark room I was responsible for all the black and white photographic printing for the studio.

Studio Manager (1994-1999)

I maintained the daily operations of the photography studio, from billing customers to selling and booking wedding photography.

Redesigned filing and archival system for graphic files.

Intrinsic talent and keen eye for quality design in photography with notable published photography in credited web sites and magazines

Maintained employee productivity and commitment to quality by encouraging and facilitating involvement in process improvements.

EDUCATION

Pasadena City College, Pasadena, CA

Music Major, 1991-1994 Art Major, 2004 - 2008

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