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Customer Service Sales

Location:
Duvall, Washington, 98019, United States
Posted:
October 17, 2016

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Jeani Schneider

Inventory Control/Sales Support

Duvall, WA - Email me on Indeed: indeed.com/r/Jeani-Schneider/616d470d34370fe8 WORK EXPERIENCE

Customer Service Representative

Farmers Insurance - Duvall, WA - June 2014 to May 2016 Responsibilities

helping clients make changes to their insurance. Via phone or fax and email. Start new clients by sending quotes for home, auto, boats, motorcycles, motor homes. Skills Used

MS Office, Word, Excel Internet windows 7 & 8. Copy machine, fax, multi task, team player Inventory Control/Sales Support

Zetron Inc - Redmond, WA - October 2005 to April 2014 Order/kit puller using bar code scanner. Experience in shipping/ receiving. Promoted to production then sales. Purchase Order processing using phone, fax or email submitted by customer request or use of state/county funds. Leading to and awarded team certificate from Senior Sales Staff for booking $500,000 in one day.

• Using the funnel report to process quotes from the Territory Managers and Product Specialists to achieve customer request for process and delivery in an expedited manner.

• Working with all planning, finance, production test for scheduling acceptance for customer request ship date and delivery.

• Helped train Customer Fullfillment/Tech Support through processing correct paperwork to the shipping department for an accuracy of 99%. Team supported implement Quote to Order process.

Awarded Individual Certificate from CEO of Zetron for customer satisfaction by helping outside customers with process of their orders per account requirements.

SKILLS

Inventory Control for Zetron Inc then promoted to production and then sales. 20+ years working in manufacturing environments (10+ years)

LINKS

http://www.linkedin.com/in/jeanischneider

CERTIFICATIONS

Property and Casualty License

Property, casualty, life insurance expires May 2018 Lic#887111

ADDITIONAL INFORMATION

Energetic individual with 20 year's experience in customer service and electronic materials. Strengths include MS Office, MS Word, Windows 7 & 8, MS Excel and material inventory control. Works well on a team, ability to prioritize and handle multiple tasks. Detail oriented with organizational skills with a positive, optimistic attitude.



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