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Customer Service Office

Location:
Mesquite, Texas, United States
Salary:
$12-16 hour
Posted:
October 17, 2016

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AMBERLEE M. YBARRA

214/***/**** acw3eq@r.postjobfree.com

OBJECTIVE

To join a stable and professional company to build a long term career and would be more than interested in the experience of the new skills and exceptional attention to detail with proven interpersonal skills to enhance my opportunities. For the betterment of the company in communicating and interacting with fellows k. and customers…

EDUCATION

Eastfield College Pleasant Grove Campus

802 S. Buckner Blvd. Dallas, TX 75217

HIGH SCHOOL DIPLOMA EQUIVALENT TO G.E.D

START: SEPTEMBER 2016

END: OCTOBER 2016

Barely fixing to START college by the end of year 2016 PROFESSIONAL SKILLS

Resourceful team player who excels at building trusting relationships with customers and colleagues. Ability to listen, /), and speak effectively. Results- driven achiever with exemplary planning and organizational skills, along with a high detail orientation ability to find solutions to problems using your creativity, reasoning, and past experiences along with the available information and resources. Resourceful team player who excels at building trusting relationships with customers and colleagues. Fast paced willing to do whatever it takes to get the job done

● Demonstrated ability to work independently and as part of a team

● Working knowledge of Proven written and verbal communication skills

● Able to remain self motivated at all times

● Able to manage stress timely and effectively

● Flexible in working hour

● Able to type at least 50 WPM

● Excellent organizational skills

● Expert in handling office equipment including copiers and fax machines etc.

● Internet savvy with a proven expertise in using MS Office applications

● Excellent customer service orientation Proficient in writing and handling business correspondence

● Exceptional attention to detail with proven interpersonal skills

● Strong ability to use standard business software and applications; strongly determined to elevate and enhance my skills

● Proven ability to organize personal work priorities Special talent for researching and analyzing data effectively

● Competent at filing and updating records; knowledge of bookkeeping tasks COMMUNICATION SKILLS

listens attentively; openly expresses ideas; negotiates/resolves differences; provides and asks for feedback; offers well-thought-out solutions; cooperates and works well with others; thrives in a collaborative environment

ORGANIZING AND MANAGING

identifies and gathers appropriate resources; thoroughly researches information; develops strategies; thinks critically to solve problems; handles details;

coordinates and completes tasks; manages projects effectively; meets deadlines; plans and arranges activities; multitasks leads and directs former employees; teaches/trains/instructs;

manages conflict; helps team members set and achieve goals; Highly skilled in greeting visitors and directing them to the right person or section

• Well-versed in managing guests and issuing security

• Hands-on experience in giving information to visitors and answering their questions

• Proven record of answering/forwarding calls and taking messages also faxing

• Demonstrated ability to deal with phone and email inquiries

• Able to maintain an organized reception area

• Comprehensive knowledge of organizing reading material Provided word- processing

EMPLOYMENT HISTORY

Company: LEVINE’S DEPARTMENT STORE

Title: SALES ASSOCIATE, STOCKING, HANDLING, CUSTOMER SERVICE Description: ASSSES CUSTOMERS NEEDS(ACTIVELY SEEK OUT CUSTOMERS), PROVIDE INFO. BUILD PRODUCTIVE RELATIONSHIP WITH CUCUSTOMERS PRODUCTS,DRIVE SALES, MAINTAIN IN STOCK && PRESENTABLE ASSIGNED AREA, KNOWLEDGEABLE ON PRODUCTS && AVAILABLE OPTIONS Began time: MARCH 2010 End time: DECEMBER 2010

Reason for leaving: DID'NT KNOW MY JOB WAS ONLY SEASONAL FIERD HALF THE WORKERS WHEN BACK TO SCHOOL WAS OVER

Company: SPRUCE HIGH SCHOOL. DALLAS TX.

Title: ASSISTED THE STAFF IN OFFICE AS IN MAIN OFFICE(PRINCIPLE OFFICE) AND ATTENDANTS OFFICE

Description: DOING ANYTHING AND EVERYTHING THE STAFF WORKERS DO.. DOCUMENTING FILES, INSERTING STUDENTS INFO. IN COMPUTERS, TO FILLING, FACING ETC.

Began time: YEAR 2009. End Time: YEAR 2011



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