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Test Cases Quality Assurance

Lithonia, Georgia, 30058, United States
October 17, 2016

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**** ******** *****

Lithonia, GA 30058

Tel: 770-***-****


OBJECTIVE: To acquire a job opportunity that will benefit from my acquired work skills.


New Hope SDA Church - Ellenwood, Georgia January 2000 to December 2007 &

Assistant Church Clerk January 2015 to Present

Prepare 4 to 6 page Publisher/PDF document for weekly church service.

Coordinate with the Pastor, Church Clerk and other key individuals regarding church bulletin content.

Creatively develop bulletins with graphics appropriately consistent with stated “special” day.

Carefully review information for accuracy, grammar, spelling, punctuation & appropriateness.

Produce 250+ bulletin copies each week

Responsible for creating and updating membership directory list using Excel spreadsheet.

Assist the Senior Church Clerk with letter production and offering welcome suggestions for clerks’ responsibilities.

Scan and fax information to various individuals/churches based on desired need.

Record and produce quarterly church business meeting minutes.

Develop Elders’ & Deaconate Ordination certificates.

Readily available to do and perform tasks as requested.

Utilize the eAdventist software to capture and manage church membership information.

Experienced Software QA Engineer / Business Analyst / Systems Programmer Analyst in the following industries: credit card processing, insurance, transportation, payroll, financial services and check products/projects.

Comforce, Atlanta, Georgia May 2015 to January 2016

Senior QA Analyst (Contractor)

For GDOL (Georgia Department of Labor), Atlanta, Georgia: Served as QA Test Analyst for large platform, distributed re-hosting project and other in-house projects.

Analyzed business and technical requirements to produce test plans and scripts to cover documented user requirements

Prepared test plans and assigned project initiatives using HP ALM

Executed test scripts and logged relevant defects using HP ALM

Utilized SharePoint to manage logged enterprise-wide issues and house weekly status reports

Assisted in managing Change Control documentation

Organized and lead weekly defect status meetings

Compared UFT test scenarios to newly established manual tests

Genesis 10, Atlanta, Georgia March 2013 to November 2014

Senior QA Analyst

For TSYS, Columbus, Georgia: Served as Senior QA Analyst on a major bank’s software conversion project.

Analyzed business and technical requirements to produce test plans and scripts to cover documented client requirements

Prepared test plans and other documentation for various assigned project initiatives using HP ALM

Executed test scripts using HP ALM within the given project’s timelines

Interactively reported daily testing validation results often via WebEx presentations

In Agile testing environment, for UAT, collaborated with technical and business resources to identify and resolve defects. Established test data and produced results (documentation) for project review.

Worked with a cross-functional team to triage and escalate defects.

Utilized SharePoint to manage logged enterprise-wide issues

Successfully mentored SQA staff in acclimating to the TSYS work environment

Circle Technologies, Inc., Atlanta, Georgia November 2010 to Jan 2012

Lead SQA Analyst

For Norfolk Southern Corporation, Atlanta, Georgia: Served as a Lead Quality Assurance Analyst in a software development environment.

Created test plans and manual test cases for Client Server and Mainframe manual testing using HP ALM in an Agile .net Java testing environment

Entered and tracked defects in HP ALM’s defect management tool and SharePoint

Produced daily defect reports for team distribution, review and discussion.

Ensured that customers’ needs/requirements were met.

Assisted in defining testing strategy, risks and defect management.

Worked on multiple project assignments simultaneously

Gathered requirements and produced associated tests - developed and reviewed scripts for positive and negative test scenarios for front and back end testing - conducted baseline testing and generated reports

Tested server and Web Portals

Handled tasks of developing and maintaining test scripts and test cases required for full life cycle testing

Reviewed test cases/scripts with QA manager and project team to ensure thorough test scenario coverage (positive and negative)

Decomposed user stories, technical requirements and business rules

Harland Clarke formerly John H. Harland Company, Decatur, Georgia. Mar 2000 to Oct 2010

Software Quality Assurance Engineer (Lead)

Created test plans and manual and automated test cases for Web and Mainframe manual testing using HP(Mercury) Quality Center

Performed cross browser testing – Internet Explorer, FireFox (Mozilla)

Participated in web browser security testing

Facilitated the collection of processes to resolve defects through the defect lifecycle.

Entered and tracked defects in MQC’s defect management tool

Scheduled and facilitated continuous defect status review meetings

Prepared and analyzed test plans and test cases for test case reviews

Produced and distributed defect status reports both before and after defect review meetings

Reported accurate status of testing progress to management on a weekly basis

Managed multiple project assignments simultaneously

Provided requirement/test analysis document for audit reporting

Implemented, executed and enforced corporate and departmental goals, methodologies and procedures

Collaborated with other quality associates and managers to develop standardized templates, tools, and procedures

Lead and mentored new/junior team members

Demonstrated excellent verbal and written communication skills


Mercury Quality Center/ALM, MS Office Suite 2014 – (Word, Excel, Publisher PowerPoint, Publisher, Access, Outlook), Lotus Notes, Quick TestPro, TSO, SharePoint

Circle Consulting Services, Inc., Atlanta, Georgia September 1995 to December 1999


For Equifax Card Solutions, Atlanta, Georgia: Served as a Business Analyst/Quality Assurance Analyst in a software development environment.

Assumed lead responsibility for verifying the financial balancing of the system. Performed intense Y2K certification testing activities.

Responsibilities included writing Functional Description Documents, developing test plans, formulating cases, writing scripts and executing test scripts.

Used QATrack to establish testing objectives and to track variances and errors. Reviewed test results and identified/documented problems. Provided status of each test case.

For Equifax Card Solutions, Atlanta, Georgia: Served as a Senior Programmer/Analyst responsible for the development, modification, and testing of programs for a Credit Card Processing System. Utilized COBOL II, CICS, MVS and VSAM.

EDUCATION: B.B.A. in Business Management. ~ Minor in Information Systems ~ Andrews University, Michigan

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