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Manager Management

Ludhiana, Punjab, 141001, India
October 18, 2016

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H. No ***, Gagandeep Colony, Village Bhattain Bet, Ludhiana

Punjab-141008 * Cell: +91-855*******, 980-***-**** * E-Mail:


To be placed in a position where I will be challenged and my skills will be used to do the best of my abilities. I would like to serve in such an organization that value personal integrity respects and provides opportunity for continuous professional and personal development.

IT & Networking Skills

Server : Microsoft Windows Server 2003, 2008, 2012.

Databases : MS SQL Server 2005,2012.

Reports : SQL Reports, Crystal Reports.

Client OS: Windows 98, WindowsXP /Win Vista/Win7/Win8/Win10/ 2003/2008/2012 Server. MAC OS desktop troubleshooting (Yosemite, El Capitan).

Backup : Symantec & Norton Online Backup.

Security : Trend Micro Office Scan server 8.0, Symantec Endpoint Server 11.0, MacAfee Virus scan Enterprise 8.5.

Enterprise Resourse Planning Implementation (ERP – Microsoft Dynamics Navision 2013 R2).

Microsoft Dynamics Navision 2013 R2 (AR, AP, G/l Budgeting, Inventory, Warehouse Management).

Logic ERP (AR, AP, Manufacturing, POS, Trade)

Wizapp ERP ((AR, AP, POS, Trade)

Lotus Domino 6.5 Server & Clients.

MS Outlook support & troubleshooting.

LAN Designing & Implementation, WIFI Networking, Wireless Printing setup & Printing Server

Application support for Adobe & Norton products range.

Firewalls (Nebero, Microtik).

Projects Experience

Project Title : Business Application Implementation / ERP Implementation.

Client : Woodstock School, Mussoorie, Uttrakhand.

Role : Functional Consultant/ Implementation & Requirement Analyst

Duration : Feb 2015 to May 2015

Project Title : Business Application / Reports Customizations

Client : Cremica Foods (P) Ltd., Phillaur.

Role : Functional Consultant / Requirement Analyst

Duration : Aug 2015 to Sep 2015

Summary of Working Experience

Name of the company



1. BetaTECH Business Solutions Pvt. Ltd., Ludhiana.

Apr. 14 to Nov. 15

MS Dynamics Navision - Functional Consultant

2. Amartex Industries Pvt. Ltd., Ludhiana Branch

Jul 10 to Mar 14

Assistant IT Manager

3. Progressive InfoTech Pvt., Noida

Dec 07 to Nov 10

Technical Consultant – I.T

4. Anand Concast Pvt. Ltd., Ludhiana

June ’02 to Nov ’07

IT & EDP Administrator

Service Experience Detail

Customer Support / Functional Consultant, Microsoft dynamics Navision, BetaTECH Business Solutions Pvt. Ltd., from Apr. 14 to Nov 15.

As An Functional Consultant, I am responsible to provide live support & training to the users of our clients on accounts receivable, payable, cash management, TDS, VAT, Inventory, warehouse & budgeting modules.

For implementation of new project, gathering customer requirements, test cases during business study phase and document whole analysis for project leader to decide need of customization in the project.

During implementation, testing of customized modules with provided test cases before final delivery at client side on live system.

Collecting master data (e.g. Item, Vendor, Customers) from customers into valid format and then uploading into new systems.

Preparation of Solution delivery notes for customer.

Assistant IT Manager, Amartex Industries, Ludhiana Branch, from Dec ’10 to Mar ‘14.

Implmentation and installation of Wizapp ERP for:

1. Accounts.

2. Billing

3. Purchase

4. Gate Entry

5. Store

6. Reports customization according to requirement.

Structure Cabling on D-Link Manageable & Un-Manageable Switches.

Punching I/O (Information outlet) & Punching RJ-45 Connector with Cat6 D-Link Cable.

Installation,maintenance and backup of database in MS SQL Server 2012 as backend for ERP.

Installation, Configure & Working IBM Servers (X-3100).

Installation & Maintenance of CCTV cameras & Photocopier Machines.

Installation, Configure & Maintenance of Fingerprint Time Attendance System.

Configuration & operational support for emails using outlook clients.

Updation of Windows & antivirus clients.

Remote Support for users at companies sales outlet in Punjab.

Vendor management for hardware, internet & mobiles.

Technical Support Consultant, Progressive InfoTech, Noida, from Dec ’07 to Nov ’10.

As a technical consultant i was responsible for the Engine bearing division of our one of customer, Federal Mogul Bearings India Ltd, at Parwanoo. Client having presence in 11 countries across the world.

My responsibilities were to support & manage their Lotus Domino 6.5 Server and Clients, Domain Controller, user management, desktop support and network support as per defined SLA.

Disk space check of Sap B1 Server. Disk Quota management, Windows volume shadow copy services.

Databse backup of SQL databases.

CCTV Managemnt for plant.

Vendor Management to make sure disruption free services of WAN link, Hardware etc.

Backup of servers as per schedule.

Log maintenance of configuration change, change management, problem management, and incident management for better and fast resolution of problems in future.

Punching I/O (Information outlet) & Punching RJ-45 connector with CAT6 D-Link cable across the plant to connect physically relocated departments.

Configuration and maintenance of Attendance Machine.

IT Administrator, Anand Concast Pvt. Ltd., Ludhiana, from Jun ‘02 to Nov ’07.

Entire Networking, Power supply & Telecommunication project of Anand Concast Pvt. Ltd. was completed under my supervision.

Structure Cabling on D-Link Un-Manageable and Manageble switches.

Punching I/O (Information outlet) & Punching RJ-45 Connector with Cat6 D-Link Cable.

Client Server networking with Windows 2003 Server with xp,vista & windows 98 client machine.

Wi/Fi Networking on Micronet Access Point,Netgear Access Point,Nano Stations.

Database backup (MS Access, MS SQL Server) of Accounting, Import / Export packages.

Coordination with vendors – web development for companie’s online portal (

Have implemented unique solution for the power supply of all the computers and electronics devices in the company with Tata Emerson online UPS.

Implementation of Attendance solutions (Magnentic Cards & Fingerprint).

Email client management using outlook and outlook backup handling.

Reduce the cost of purchase and repair of computer equipment with local vendor management.

Professional Achievements

Service delivery excellence reward from Progressive InfoTech Pvt. Ltd for, managing the customer site without any escalation, Excellent Site Documentation and for regular reporting.

Academic Qualification

Bachelor of Computer Applications from IGNOU in 2003

10+2 with PCM in 1998

10th in 1996

Technical Qualification

CCNA Certification.

Current Salary

2.40 p.a.

Expected Salary

3.5 p.a.

Notice Period

15 to 30 days.

Current Location


Preferred Location



Mr. Ramandeep Singh Wadhwa, Project Manager, BetaTECH Business Solutions Pvt. Ltd., Ludhiana. Contact : - +91-988*******

Mr. Ritesh Farmer, Sr. Accountant, Woodstock School, Mussoorie, Contact: - 013*-*******.

Mr. Prabhdeep Singh Toor, IT Manager, Padam Automobiles, Focal Point, Ludhiana. Contact : - +91-985**-*****

Mr. Jatinder Singh, IT Head, Gian Sagar Medical College, Rajpura Contact : - +91-988*******

.Mr. Hitesh Kohli, Sr. Manager IT (SAP), Luxottica India. Prev. at Federal Mogul, Parwanoo. Contact: - +91-981*******, 017*-******, 12 & 13.

Mr. Om Saran Saini, Sr. Executive /Team Leader, Store & Dispatch, WS Retails (Flipkart), Ludhiana Brach. Contact: - +91-855*******


When I am free I would like to spend time with my family, listening to music, watching historical documentaries on TV.

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