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Customer Service Sales

Toronto, Ontario, Canada
$ 20.00 to $ 22.00 per hours
October 18, 2016

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Tel: 416-***-**** (Home)

Tel: 647-***-**** (Mobile)

Core Areas of Expertise

Project Management: excel at delivering on multiple projects simultaneously without jeopardizing quality

Analytical thinker: skilled at thinking strategically while also being meticulous with detail

Relationship builder: thrive at building productive and trusting relationships, maintaining full transparency

Confident public speaker: enjoy presenting to audiences of varying sizes with a high level of clarity


Operating Environments: Windows XP, Windows 7 and Windows 8.1, Server 2008,2012.

APPLE: OSX, Fundamental in Cloud Computing.

Application: MS Office, 2003 - 2013 and office 365.

System Support: Networking: Routers and Switches, WAP, Wi-Fi, Active Directory, DHCP, Terminal services, system and network hardening, network security, LAN/WAN, wired and wireless networks, FTP Servers, Hyper-V.

Hardware: Lenovo / Dell / HP /Generic Desktops and Laptops. Canon/Minolta,Multi-function Laser and inkjets printers, cat5/cat6, cabling for computers and IP phones & Security Systems.


IT Support Technician, AnyTime Staffing Agency

Mar 2016 to Presently


Provide in house support for Server, Desktops, Laptops, Tablets and Multi-Function laser Printers.

Provide ongoing checks make sure systems are running efficiently.

Monitored Security Systems

Provided in house computer repairs

Software updates and Backup

Virus scan and removal.

Senior Technology Consultant/Sales Representative, Staples Business Depot

Oct 2009 to Dec 2014

Contribution: Supervises repairs of laptop and desktop computers in the technical department.

Provides training, ongoing coaching and supervises employees in the technical department.

Sells electronic equipment, computers, printers, cameras etc.

Execution of daily and weekly planograms.

Runs daily operation of Sales Department, Technical & Customer Service Departments.


North American College - Diploma in Computer Network Engineering & Design Technology.

Guyana Technical Education – Certificates, Craft in Radio and Electronic Repairs.

Guyana Technical Education-Diploma, Electronic Engineering.

Successfully Completed CXC General Proficiency in English, Mathematics, and Social Studies.


CompTIA A+ Certified,

Microsoft Certified Solutions Associate ( MCSA)

Microsoft Exchange Server 2013,

Cisco Certified Network Associate,/Routing, Switching & Voice (CCNA),

Microsoft Advisor Accreditation,

Windows APP Achievement,

Certificates in HVAC, Ashworth College.

Microsoft Office, (Word, Excel, PowerPoint & One Note). (1998, 2000, 2013 and 365)

IBM Certificate - PC Technician, Monitors, CPUs, Backup Systems & Printer Repairs

References Available Upon Request

Naresh Singh


I am submitting my resume for any suitable technical position with your organization. I believe that my communications and technology experience both in the areas of service, trouble shooting and customer service combined with my CompTIA A+ certified, Computer Networking Certificate and Microsoft Training will prepare me with the tools to make a definite asset to your team.

My previous position as a Technology Consultant has allowed me to broaden my horizons when it comes to Sales, Customer Service and computer repairs. My job functionality was very versatile from training of new hires/ ongoing training and overseeing the Sales and Technology Department to preparing the weekly planogram and creation of promotional displays. I also took part in the recruitment process of new hires.

I have very strong time management skills, great team player, very detailed oriented and works with little or no supervision.

I can offer your company a strong and diverse background coupled with a very personable and effective manner with clients. I welcome the opportunity to further discuss my interest in this position. Thank you for your consideration. I look forward to meeting with you.

Sincerely Yours,

Naresh C.Singh.

Naresh Chandra Singh.

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