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Administrative Assistant

Portland, Michigan, 48875, United States
October 16, 2016

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Beth Thelen

*** ******* ***** ********, ** ***** 517-***-****

Administrative Assistant

Many years of Administrative Assistant experience, exceptional customer service skills, dependability in maintaining confidential matters, conscientious, diligent and detail-oriented. Prepare well-researched and accurate documents; efficiently manage Executive’s schedules including meetings, teleconferences & travel. Possess computer skills with proficiency using MS Word, Excel and Outlook.

Professional Experience

Executive Assistant, August 2016 – present SOUND PHYSICIANS ADVISORY SERVICES Holt, MI

Provide support for Vice President Dr. James Haering by scheduling meetings, making travel arrangements, organizing calendars and contacts, taking minutes at weekly Physician Advisory calls; creating and editing documents from transcription, and organizing and tracking electronic documents in Box.

Administrative Assistant Assignments, October 2015 – July 2016 OFFICETEAM/A ROBERT HALF COMPANY East Lansing, MI

Administrative Assistant, May 2016 – July 2016 NEOGEN Lansing, MI

Provided assistance to the Vice President/CFO by scheduling & coordinating events and meetings, calendar organization and maintenance, and creating & editing correspondence for the CFO as well as Neogen’s Treasurer. Assisted Neogen’s Controller with the Annual Q10 Report, served as receptionist for all of the departments in the building, and assisted the Purchasing Department, as well as the Accounts Receivable Department, with various clerical tasks as needed.

Office Assistant, March 2016 – May 2016 STATE COURT ADMINISTRATIVE OFFICE Lansing, MI

Typed and proofed correspondence and spreadsheets; retrieved and conducted searches of the division and regional files; reviewed, logged and referred complaint letters to appropriate staff.

Administrative Assistant, January 2016 UNITED DAIRY INDUSTRY OF MICHIGAN Okemos, MI

Assisted CEO and Executive Directors of United Dairy Industry of Michigan by coordinating meetings, reserving flights, hotels, & conference.

Administrative Assistant. Oct – Nov 2015 MICHIGAN STATE UNIVERSITY East Lansing, MI

Supported MSU’s Department Chair of Pediatrics and Human Development in the College of Human Medicine by scheduling meetings, organizing calendars and assisting with travel arrangements & department events.

Secretary, January 2016 – February 2016 MICHIGAN STATE UNIVERSITY East Lansing, MI

Secretary for School of Social Work in the College of Social Science

Triaged School of Social Work calls, email account inquiries & walk-in visitors.

Supported Associate Director with scheduling meetings, calendar organizing & maintenance, and assisting with miscellaneous projects

Organized Specialty items for the School of Social Work

Created & edited forms for the School of Social Work Website

Distributed & Managed Parking Passes & Departmental Keys

Administrative Assistant, 2002 to June 2015 SPARROW HOSPITAL MARKETING LANSING MI

lSupported Marketing & Communication Department Executives and Sparrow’s Growth Pillar Team.

lAssisted many constituents including Executives, Physicians, Caregivers, and the community by efficiently triaging their needs

lHelped with the startup of the Sparrow Physician Referral Service and Call Center which gives patients easier access to Sparrow Physicians and Sparrow services.

lUpdated the Project Request procedure which streamlined Sparrow Caregivers & Department’s projects & mailings. This helped make turn-around times quicker which saved the Marketing Department’s labor costs.

lPrepared vendor contracts and financial records, created financial summaries for each vendor to assure correct payments and services aligned with their agreements. This helped save MSU’s Marketing Department over $6,000 a month for the past seven + years.

lManaged data base for Sparrow Caregivers Annual Community Benefit Reporting to the Michigan Hospital Association to maintain Sparrow’s tax-exempt status. Managing this information by researching, collecting, compiling and reporting this data has increased the amount of Sparrow Community Benefits reported each year for six straight years This helped ensure Sparrow’s tax-exempt status.

lCreated a database in Access for Sparrow’s Annual Operation Santa project which helped streamline the coordination of the many Sparrow Caregiver volunteers who participate in this annual gift giving project for 200+ students each year.

Administrative Assistant, 1986 - 2000 MICHIGAN STATE UNIVERSITY East Lansing, MI

Assistant to Director of University Licensing Programs

Assisted MSU’s Director of University Licensing Programs by helping with the startup of the Royalty Management Associates database program to keep track of Licensees and pending Licensees

Created financial summaries to monitor each licensee’s financial records

Supervised student employees who assisted with Mystery Shopping which ensured that vendors who were selling MSU merchandise were licensed. This, in turn, created additional royalties collected for MSU.

Clerk Receptionist in Career Development

Coordinated employment interviews with businesses and graduating students.

Clerk in Registrar’s Office

Maintained detailed & accurate record keeping of student academic records which served as their official transcripts prior to the computerization of these records.

Education & Training

Associates Degree in Business Management Baker University Owosso, MI


John Berg, Vice President System Marketing

SCL Health System

2420 W. 26th Ave. Suite 150-D

Denver, CO 80211

P 303-***-****

C 517-***-****

Lorri Rishar, President/CEO

EDGE Partnerships

117 E. Kalamazoo Street

Lansing, MI 48933

P 517-***-****

C 517-***-****

C.J. Nailor, Graphic Designer

201 Olympia Drive

Lansing, MI 48911

P 517-***-****

C 517-***-****

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